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4.4 out of 5

"Lovely motel in Nice quiet location. Perfect home away from home " More

By a verified traveller on Sun 06 Sep 2020

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Hotel Description

At New Castle Motor Lodge you'll be within just a 5-minute stroll of Whakarewarewa Hot Springs and within 15 minutes of Whakarewarewa: The Living Maori Village. Highlights at this motel include in-room kitchenettes, free WiFi, and LCD TVs.

You can enjoy TVs with cable channels, and all 16 rooms feature private yards, hair dryers, and phones. Kitchenettes come with refrigerators, microwaves, and stovetops, making in-room dining convenient. Irons/ironing boards, desks, and free toiletries are also available.

Enjoy access to a bowling alley and bike rentals. Additionally, you'll find free WiFi in public areas and laundry facilities.

Attractions within a 10-minute drive of this 3-star Rotorua motel include Polynesian Spa and Skyline Rotorua.

Studio, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$103* Per night/room 26 Oct. - 27 Oct.

Studio, Jetted Tub

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

New Castle Motor Lodge ratings based on 165 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for New Castle Motor Lodge

Everyone (98) Couples (26) Business (2) Family (36)
5 out of 5
Lovely motel in Nice quiet location. Perfect home away from home

Posted by on 6 Sep. 2020

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1 out of 5
I didn’t like that it smelt terrible,the carpet stunk and was heavily stained,I would never stay here again or recommend it to anyone

Posted by , from Rotorua on 25 Aug. 2020

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5 out of 5
House and Garden decor it is not, but for value it really very good. The property is well maintained, super clean (incl walls, carpets and furnishings) and great value. It does the basics fabulously- great location, privacy and security and has wifi and parking. Communication from the office was great; it was a very stress free good value stay. You won't drown in luxurious decor but what is there is not broken dingy or dirty, and my only personal irritation was the low watt bulbs.

Posted by on 23 Feb. 2020

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5 out of 5
Close to all amenities. Very clean and comfortable. Highly recommended to all.

Posted by on 18 Feb. 2020

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3 out of 5
Spa bathnin bathroom was great. Pillows werent comfortable. Place is tired in decor and could do with freshening up.

Posted by on 16 Jan. 2020

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5 out of 5

Posted by on 8 Dec. 2019

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4 out of 5
Clean and comfortable beds. Quiet location and handy to everything

Posted by on 6 Oct. 2019

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5 out of 5
Great price, good location, clean and tidy. Good value

Posted by on 29 Jul. 2019

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4 out of 5

Posted by on 26 May 2019

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4 out of 5
Good price, clean and secure. I deal for business traveler who just need a bed for the night.

Posted by on 17 May 2019

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About the New Castle Motor Lodge

Location 18 Ward Avenue, Rotorua, 03201

Property Features

As a guest of New Castle Motor Lodge, you'll find tour/ticket assistance, a garden, and a picnic area. Public spaces have free WiFi. The business-friendly New Castle Motor Lodge also features laundry facilities, express check-in, and express check-out. This 3-star Rotorua motel is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2005
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Bowling alley on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.8 km / 5.5 mi)

Room Amenities

New Castle Motor Lodge offers 16 accommodations with hair dryers and irons/ironing boards. 42-inch LCD televisions come with cable channels. Accommodations at this 3-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Private outdoor space
  • HD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 8:30 PM. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 8:30 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 50 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Motor Lodge
  • New Castle Lodge
  • New Castle Motor Lodge
  • New Castle Motor Lodge Rotorua
  • New Castle Motor Rotorua
  • New Castle Motor
  • New Castle Motor Hotel Rotorua
  • New Castle Motor Lodge Motel
  • New Castle Motor Lodge Rotorua
  • New Castle Motor Lodge Motel Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.