Sudima Lake Rotorua

4.0 star property
Upscale eco-certified hotel, walk to Polynesian Spa

Choose dates to view prices

Sudima Lake Rotorua

Photo gallery for Sudima Lake Rotorua

Indoor pool
Front of property
Family Room
Breakfast, lunch and dinner served
Reception

Overview of Sudima Lake Rotorua

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Popular LocationPolynesian Spa5 min walk
  • Popular LocationTamaki Maori Village5 min walk
  • Popular LocationRedwoods Whakarewarewa Forest7 min drive
  • AirportRotorua (ROT-Rotorua Regional)17 min drive

Room options

Family Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Superior King

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Queen

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Triple Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Superior Plus King

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Plus Twin

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Rotorua

Sudima Lake Rotorua places you in the center of Rotorua, within a short 5-minute stroll of Polynesian Spa and Tamaki Maori Village. Highlights at this eco-certified hotel include a restaurant, an indoor swimming pool, and free self parking. .The restaurant, Okareka Restaurant, is open for breakfast, lunch, and dinner. Okareka Bar is the hotel's own bar. 3477 square feet (323 square meters) of event facilities include 4 meeting rooms and conference space. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10 AM. .Sights within a 10-minute drive of this 4-star Rotorua hotel include Skyline Rotorua and Redwoods Whakarewarewa Forest.

What's nearby

  • Polynesian Spa - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Rotorua Central Mall - 7 min walk
  • Skyline Rotorua - 7 min drive
  • Redwoods Whakarewarewa Forest - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • McDonald's - 4 min walk
  • El Mexicano Zapata Express - 12 min walk
  • Scope Cafe Rotorua - 7 min walk
  • Saigon '60S Vietnamese Cuisine - 7 min walk
  • Columbus Coffee - 7 min walk

About this property

Sudima Lake Rotorua

Upscale eco-certified hotel, walk to Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square meters) and includes conference space. An indoor pool, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available.

This 4-star Rotorua hotel is smoke free.

  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sudima Lake Rotorua offers 247 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Express check-in available

Check-out

Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Sudima Lake Rotorua?

Sudima Lake Rotorua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sudima Lake Rotorua?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at Sudima Lake Rotorua on 29 May 2024 start from NZ$161.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sudima Lake Rotorua?

Yep, Sudima Lake Rotorua has a free self car park.

Does Sudima Lake Rotorua have a pool?

Sudima Lake Rotorua has an indoor pool.

Is Sudima Lake Rotorua family-friendly?

You bet! With amenities like kids' meals and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise Sudima Lake Rotorua is a hit with families.

Is there a free airport shuttle available at Sudima Lake Rotorua?

No, Sudima Lake Rotorua does not offer an airport shuttle service.

Is there a bar or restaurant at Sudima Lake Rotorua?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

Are pets allowed at Sudima Lake Rotorua?

No, only service animals are allowed.

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 280 out of 1000 reviews" "
Rating 8 - Good. 420 out of 1000 reviews" "
Rating 6 - Okay. 190 out of 1000 reviews" "
Rating 4 - Poor. 79 out of 1000 reviews" "
Rating 2 - Terrible. 31 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for over a week for Crankworx and it was a great safe base for our family. Clean basic facilities in family room. The staff are terrific, very friendly and accommodating, nothing was too much trouble. The heated pool is perfect for post-riding swims. Dinner in the restaurant was delicious, try the kiwi mule cocktail. Easy walking distance to Eat Street, supermarkets and fast food restaurants.
Stayed 8 nights in Mar 2024

6/10 Okay

Joan

Liked: Staff & service
Property seems a bit tired apart from reception and public areas. Stains on carpet and bathrooms needing upgraded.
Stayed 3 nights in Mar 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ticks in all boxes. Close to the Polynesian spa, but also hotel has its own pool. Maybe I was just lucky, but it was very quiet and I had a good sleep at night while hotel was full. Check out the restaurant. While menu seems boring, the food is actually delicious.
Stayed 1 night in Feb 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
pleasant hotel; friendly staff; minor problems dealt with right away. However, the furnishings leave something to be desired. Double room has a nice king-sized bed, and one chair at the desk - and nothing else - just a large empty space. The rooms are large enough to accommodate a small sofa or a couple of chairs to lounge in. When asked about it, told that's the standard hotel furnishing, but if we wanted, they could bring a couple of chairs - which they did - however the chairs were basic conference room chairs, not easy lounging furniture!
Stayed 3 nights in Jan 2024

6/10 Okay

Helen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Beds were great. 3 people in room only 2 towels supplied. Air con not great as blows over the beds and control doesn’t work very well so was either hot or cold in room. The shower was terrible more cold water than hot, you could not control it. The pool isn’t big but was nice to use on the Saturday after along day of activities and the boys were looking forward to using it again on the Sunday only to show up at 1530 to be told pool closed until 1830 which is a weird time to clean a pool for so long. Kids not happy! Lastly Sudima advertises an 1130 check out and at 0900 housekeeping start knocking at our door not once but twice so that ruined that. Not sure we’d stay again.
Stayed 3 nights in Jan 2024

6/10 Okay

Joseph, Christchurch

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

8/10 Good

Alison

Travelled with partner
Liked: Staff & service, amenities
Convenient location, comfy bed, and such friendly staff. However, as others have noted, the property is in urgent need of a refresh. Fittings are outdated and the bathroom had a lot of grime and mould. Still a reasonable option for a short stay, but not the best value considering these drawbacks.
Stayed 1 night in Jan 2024

4/10 Poor

Oscar

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very old facilities, looks like a 70s hotel room. Unpleasant smelly room (not the typical sulphur from the city but rather like a cheesy-like aroma). They didn’t clean the room but rather put some towels on the floor outside. And to make it worst, they decided to interrupt the supply of hot water at 10:00 am or so, without even informing! Too expensive for an old hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately our stay was for one night only, but was really pleased with our accommodation. If that way again will definitely stay there.
Stayed 1 night in Jan 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to things
Stayed 4 nights in Dec 2023