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3.9 out of 5

"Room was very clean and tidy. Staff were amazing and went that extra mile to ensure we were comfortable. " More

By a verified traveller on Wed 08 Jul 2020

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Hotel Description

Roselands Motel puts you in the heart of Tauranga, within steps of Robbins Park and The Elms Mission House. Highlights at this motel include free valet parking, and in-room kitchenettes and free WiFi.

Smart TVs with cable channels are featured in all 10 rooms, and you can enjoy coffee/tea makers, free newspapers, and free local calls. Kitchenettes come equipped with refrigerators, microwaves, and stovetops, and room service is also available. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include slippers and free toiletries. Additionally, Netflix, portable fans, and safes are available.

This business-friendly motel offers free WiFi in public areas, concierge services, and a terrace. Other amenities include laundry facilities, a garden, and barbecue grills. Continental breakfast is available daily between 4:00 AM and 9:30 AM. There's also the convenience of an airport shuttle.

With a stay at this 3-star Tauranga motel, you'll be 7.7 km (4.8 mi) from Mount Maunganui.

Superior Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Roselands Motel ratings based on 24 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Roselands Motel

Everyone (18) Couples (3) Family (3)
4 out of 5
Room was very clean and tidy. Staff were amazing and went that extra mile to ensure we were comfortable.

Posted by , from Auckland on 8 Jul. 2020

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5 out of 5
good location for what we needed, friendly staff, very helpful, tidy, clean units.

Posted by on 6 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by dom

Dear Guest thank you very much for your feedback. Kind regards Your Roselands Motel Team

4 out of 5
Great location, friendly staff, light and airy room.

Posted by on 10 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by dom

Dear Anonymous Thank you very much for your feedback. We are happy you enjoyed your stay with us and we can wait to welcome you back. Kind regrads Your Roselands Team

4 out of 5
Friendly staff, nice property. Good position. Bathroom and Kitchen a bit tired, but clean and comfortable.

Posted by on 6 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by dom

Dear Guest thank you very much for your feedback. We are looking forward seeing you again. Your Roselands Team

5 out of 5
All was as described however this 50 word rule it’s absurd and I’m tempted to delete the whole thing

Posted by on 31 Oct. 2019

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Comment from Hotel Management

1 Nov. 2019 by dom

Dear Anonymus thank you very much for your great feedback. We would like to know what you could not fit in on your comment. Again thank you for taking the time to give us your feedback and we like to welcome you on your next trip to Tauranga. kind regards The Roselands Team

4 out of 5
Loved the location. It's really quiet. Great staff. The apartment was large and gave us plenty of space.Very clean. Overall the motel is a little tired these days

Posted by on 30 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Dom

Dear Anonymous thank you very much for your feedback. We are glad you enjoyed your stay with us. Again thank you for your time to give us your feedback. We are looking forward to welcome you back on your next trip to Tauranga. Your Roselands Team

4 out of 5

Posted by on 24 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Dom

Dear Anonymous thank you for taking your time to give us your genuine feedback. Your Roselands Team

1 out of 5
Too noisy. Can hear people going to the toilet in room next door, insufficient heating, other customers having fights and arguments, rubbish on ground outside unit, shower flooding. Never again. Way to expensive for what it is

Posted by on 7 Aug. 2019

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Comment from Hotel Management

18 Sep. 2019 by The Roselands Team

Thank you for taking the time to share your recent experience.I am sorry to hear that you did not fully enjoy your stay with us. As we strive to continuously improve the quality of our services any additional feedback you could provide would be greatly appreciated. Once again, thank you for your feedback and we hope to have the opportunity of welcoming you back to The Roselands Motel. Best Regards The Roselands Team

2 out of 5
The motel staff threatened to cancel our booking a day or so before our stay due to an invalid card when we due to pay on arrival - the credit card was infact not invalid, the motel did not accept debit cards Our motel room was not as we were expecting. The photos made the room look new and modern but we were thoroughly disappointed when arriving The motel is located quite centrally to food and easy access to the motorway. The after hours check-in service was easy but overall we had a disappointing experience and would not be looking to return

Posted by on 4 Feb. 2019

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4 out of 5
Nice quiet comfy good value for money. Bit hot though. Would be good to have air con

Posted by on 25 Jan. 2019

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Property Features

As a guest of Roselands Motel, you'll find a terrace, tour/ticket assistance, and barbecue grills. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Roselands Motel also features multilingual staff, a garden, and a picnic area. Self parking and valet parking are free. This 3-star Tauranga motel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Tauranga (TRG) (5 km / 3.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Roselands Motel offers 10 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with cable channels and Netflix. Accommodations at this 3-star motel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Pillowtop beds
  • In-room dining
  • Smart television
  • Cable channels
  • Netflix
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 4:00 AM to 9:30 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 5 PM. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 9 AM - 5 PM.
Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 14.90 for adults and NZD 14.90 for children (approximately)
  • Airport shuttle fee: NZD 25 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Roselands Motel Tauranga
  • Roselands Motel
  • Roselands Tauranga
  • Best Western Tauranga
  • Roselands Motel Motel
  • Roselands Motel Tauranga
  • Roselands Motel Motel Tauranga

You should know

  • Roselands Motel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.