Luxury accommodations in Shepherd's Bush

A very well-run and hip hotel (in the style of Ace Hotels) with a bustling lobby restaurant and cafe during the day. Best hotel option in Shepherd's Bush by far.

The location is great close to train stations and buses. Close to restaurants and 2 malls. It's just the room super small I like big rooms I didn't do the reservation my friend helped me. Of course in London is super expensive so probably to get a bigger room will cost more money.

Let me start by saying the staff was very nice. The breakfast for the price we paid for additional breakfast was not worth the price. Now let’s talk air conditioning, we didn’t have any. We had to sleep with the window open. That was the only was we could at least sleep somewhat. Of course you can imagine the noise coming from the streets. We were told that the “ac was not working yet for the season” only heat. It was 23-25 degrees Celsius during the day. I wouldn’t stay at this brand given this. We wished we would have gotten refund capability.. as this was not good. I will give same feedback on my reservation for Paris. We have no air conditioning here either and it is hotter here. You lost a customer IBIS. Thanks to the staff but no way I can sleep this way.