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4.0 out of 5

"Stayed with hubby and two children for two nights. Great location, not too close or too far from Sydney. We had our own car so appreciated parking out ... " More

By a verified traveller on Thu 14 Mar 2024

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Hotel Description

At Ingenia Holidays Sydney Hills you'll be 2.5 km (1.5 mi) from Castle Hill Heritage Park and 2.8 km (1.7 mi) from Berowra Valley National Park. Highlights at this holiday park include an outdoor swimming pool and free self parking.

Enjoy access to 2 outdoor tennis courts along with a kids' swimming pool. Other amenities include free WiFi in public areas and laundry facilities.

Attractions within a 30-minute drive of this 3.5-star Dural holiday park include Macquarie University and Qudos Bank Arena.

Kookaburra Cabin

Bed Count 2 Full Beds Maximum Occupancy 5 Max
NZ$116* Per night/room 8 Apr. - 9 Apr.

King Parrot Loft

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Magpie Cottage

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Lorikeet Loft

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Wren Cottage

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Currawong Cottage

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Ingenia Holidays Sydney Hills ratings based on 157 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ingenia Holidays Sydney Hills

Everyone (84) Couples (14) Family (49)
4 out of 5
Stayed with hubby and two children for two nights. Great location, not too close or too far from Sydney. We had our own car so appreciated parking outside the room. Daughter loved the pool and playground. Room was overall pretty well equipped, especially if you wanted to eat in, which we did because we have a one year old! Quite clean, just a few things a teenie bit tired or in need of a freshen up (I.e. blind one one of the windows was completely missing). We stayed in a loft room which wasn’t accommodating of a portacot (my error) so hubby and I slept up there. Comfiest beds ever! Thanks for having us.

Posted by on 14 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Ingenia Holidays SYD Hills

Thank you so much for your lovely review. Happy to hear you enjoyed your stay.

4 out of 5
Really like the location has food close by and good shops at Cherrybrook plaza. I was surprised how quiet the park was. Easy after hours instructions. They left aircon on for a late arrival which we appreciated.

Posted by on 27 Jan. 2024

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Comment from Hotel Management

28 Jan. 2024 by Kez

Thank you for your feedback Wendy. We love to hear from our guests as to their experiences in our park. We hope we see you again in the future. Thank you again

4 out of 5

Posted by on 21 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Ingenia Holidays SYD Hills

Thank you Rebecca, for your feedback & look forward to welcoming you back when next you visit the Sydney Hills District.

1 out of 5

Posted by on 20 Jan. 2024

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Comment from Hotel Management

23 Jan. 2024 by Ingenia Holidays SYD Hills

We appreciate you taking the time to share your feedback regarding your recent stay with us. Your input is valuable to us as we constantly strive to improve our services.We understand that your experience may not have met your expectations, and we genuinely apologize for any inconvenience you may have encountered. We take all feedback seriously and use it as an opportunity to enhance the overall guest experience.Regarding the concern during your stay, particularly with regard to your dog's experience, we understand that pets are an important part of your family, and we want to ensure that their stay is just as enjoyable as yours.We are sorry to hear that your dog's experience did not meet your expectations. Unfortunately, being a small holiday village, our resources are a little limit e.g such as providing ‘Puppysitting Service’. We would be grateful if you could provide us with more specific details about any issues you may have encountered so that we can address them accordingly. Your feedback will help us make the necessary improvements to ensure a better experience for both you and your furry companion in the future.Once again, thank you for sharing your thoughts with us. We value your feedback and look forward to the opportunity to welcome you back for a more enjoyable stay in the future.If you have any further comments or concerns, please feel free to reach out to us

5 out of 5

Posted by on 15 Dec. 2023

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Comment from Hotel Management

17 Dec. 2023 by Ingenia Holidays SYD Hills

Thank you Lance for a great review, we strive to make things as comfortable as possible for our guests. Wishing you a Happy & safe Christmas.

3 out of 5
Get what you pay for. The cabin does need a good pest inspection performed on it.

Posted by on 6 Dec. 2023

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Comment from Hotel Management

6 Dec. 2023 by Ingenia Holidays SYD Hills

Thank you for your feedback Michael, funnily enough we are currently in the process of the summer pest control. Unfortunately/fortunately, we are rural in Dural which is beautiful, however we need to pest control regularly against creepy crawlies for the comfort of our guest the best we can. Have a beautiful day...

5 out of 5
Great place to stay, staff were lovely!

Posted by on 13 Nov. 2023

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Comment from Hotel Management

13 Nov. 2023 by Ingenia Holidays SYD Hills

Thank you so much for your kind words, always a pleasure.....

4 out of 5

Posted by on 8 Nov. 2023

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Comment from Hotel Management

10 Nov. 2023 by Kez

HiThank you for your recent feedback. We do appreciate any feedback from our Guests.We hope that in the future we see you visit our park again.Kind regards

2 out of 5
Mould and water damage on cupboards

Posted by on 25 Oct. 2023

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Comment from Hotel Management

26 Oct. 2023 by Lauren

Hi Karen,Thank you for taking the time to provide us with your feedback after your recent stay at Sydney Hills.We are sorry to hear that we missed the mark on a few things during your stay with us. Warm Regards,Ingenia Holidays Team

4 out of 5

Posted by on 22 Oct. 2023

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Comment from Hotel Management

24 Oct. 2023 by Ingenia Holidays SYD Hills

Thank you for your review & we hope you enjoyed your stay.

About the Ingenia Holidays Sydney Hills

Location 269 New Line Road, Dural, NSW 2158

Property Features

Ingenia Holidays Sydney Hills offers its guests a children's pool, outdoor tennis courts, and an outdoor pool. WiFi is free in public spaces. A terrace, barbecue grills, and laundry facilities are also featured at Ingenia Holidays Sydney Hills. Free self parking is available. This 3.5-star Sydney holiday park is smoke free.

  • 31 guestrooms or units
  • Self-service laundry
  • Terrace
  • BBQ grill(s)
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Playground on site

Parking

Free self parking

Transport

  • Train station: Sydney Pennant Hills Station (7.4 km / 4.6 mi)
  • Parking: Free self parking

Room Amenities

Ingenia Holidays Sydney Hills offers 31 accommodations with air conditioning. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Housekeeping (on request)
  • Iron and ironing board available
  • Air conditioning

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 16
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 5 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:00 PM
  • Sunday - Sunday: 9:00 AM - 5 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Private entrance
  • Smoke detector
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Active Holidays Sydney Hills Campground Dural
  • Active Holidays Sydney Hills Campground
  • Active Holidays Sydney Hills Dural
  • Ingenia Holidays Sydney Hills Dural
  • Ingenia Holidays Sydney Hills Campground Dural
  • Ingenia Holidays Sydney Hills Campground
  • Active Holidays Sydney Hills
  • Ingenia Holidays Sydney Hills Campsite Dural
  • Ingenia Holidays Sydney Hills Campsite
  • Ingenia Holidays Sydney Hills Dural
  • Ingenia Holidays Sydney Hills Holiday park
  • Ingenia Holidays Sydney Hills Holiday park Dural
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.