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4.2 out of 5

"Really desperately in need of a refresh - an awful mixture of 'quick-fix' restyling over a few refreshes.. I am 170cm tall and the over-bath shower wa ... " More

By a verified traveller on Wed 19 Feb 2020

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Hotel Description

Novotel Sydney Parramatta places you in the center of Parramatta, within just a 15-minute stroll of Bankwest Stadium and Parramatta Park. Highlights at this hotel include in-room LCD TVs.

All 194 rooms feature WiFi, wired Internet, and satellite TV. Additionally, 24-hour room service, safes, and hair dryers are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Additionally, you'll find a conference center, a computer station, and dry cleaning/laundry services. Buffet breakfast is available on weekends between 7:30 AM and 11:00 AM. There's also the convenience of self parking.

With a stay at this 4-star Parramatta hotel, you'll be 2.5 km (1.6 mi) from University of Western Sydney Parramatta Campus and 2.8 km (1.7 mi) from Rosehill Gardens Racecourse.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
NZ$113* Per night/room 27 Mar. - 28 Mar.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Novotel Sydney Parramatta ratings based on 995 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney Parramatta

Everyone (513) Couples (300) Business (8) Family (158)
1 out of 5
Never leave reviews but hopefully owners pay attention. Needs serious upgraded, old smell, dingy hallways. Feels like a horror movie. Was a large cockroach in my room. Maybe it was my luck but overall doesn’t have a good vibe.

Posted by on 20 Feb. 2020

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3 out of 5
Really desperately in need of a refresh - an awful mixture of 'quick-fix' restyling over a few refreshes.. I am 170cm tall and the over-bath shower was ineffective as the maximum height of the shower head sprayed directly onto my neck since it was installed at eye level. Car parking area full of old lights, trundle beds, and club chairs. Had to navigate through this to get to the elevator. Just rundown. Ceilings in the rooms claustrophobically low. Wouldn't recommend

Posted by on 19 Feb. 2020

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2 out of 5

Posted by on 18 Feb. 2020

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4 out of 5

Posted by on 17 Feb. 2020

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3 out of 5

Posted by on 16 Feb. 2020

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2 out of 5
I wasn’t aware that getting the room cheaper on wotif would mean that it would mean a sub par experience! There was no soap, shampoo or conditioner in the room, the roof in the bathroom looks like it would fall in if touched and the phone in the room did not work so we could not call to get any soap sent up. We went to reception to get soap and they didn’t have any, they said they would send it up, but after waiting for 45 minutes I put the do not disturb sign on the door and went to bed, in the middle of the night they left two tubes of shower gel in front of our door. I have not had such a bad experience at a Novotel before, and being an Accor Plus member, I expected better. Won’t stay there again.

Posted by , from Sydney on 15 Feb. 2020

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5 out of 5
Friendly & helpful staff, good little functional gym, pool & spa. Great food

Posted by , from Brisbane, Qld. on 9 Feb. 2020

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5 out of 5
Nice clean rooms. Would be better if a microwave is provided.

Posted by on 9 Feb. 2020

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4 out of 5
Location good they rang 2 days before we arrived to say they had no room so moved us to Mercure Rosehill we were very well compensated for the night and went back to Novotel next night.when there’s an event on maybe bar and food could be available until later as the game finished at 9.30 and bar closed at 10

Posted by , from Banora on 4 Feb. 2020

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4 out of 5

Posted by on 3 Feb. 2020

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About the Novotel Sydney Parramatta

Location 350 Church Street, Parramatta, NSW 2150

Property Features

Novotel Sydney Parramatta offers its guests concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event space at this hotel measures 2583 square feet (240 square meters) and includes a conference center. A computer station is on site and WiFi is free in public spaces. The business-friendly Novotel Sydney Parramatta also features 24-hour room service and a safe deposit box at the front desk. For a fee, parking is available. This 4-star Parramatta hotel is smoke free.

  • 194 guestrooms or units
  • 12 levels
  • 2583 sq ft of conference space
  • 240 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney, NSW (SYD-Kingsford Smith Intl.) (30 km / 18.6 mi)
  • Train station: Parramatta Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney Parramatta offers 194 air-conditioned accommodations with safes and hair dryers. LCD televisions come with satellite channels. Bathrooms include showers. In-room wired and wireless Internet access is available for a surcharge.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Shower
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7:30 AM and 11:00 AM.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 30 for adults and AUD 15 for children (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 24.50 per 24-hour period (rates may vary)
  • Self parking fee: AUD 20 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Parramatta
  • Novotel Parramatta Sydney
  • Novotel Sydney Hotel Parramatta
  • Novotel Sydney Parramatta
  • Parramatta Novotel
  • Sydney Novotel
  • Sydney Novotel Parramatta
  • Sydney Parramatta
  • The Sebel Hotel Parramatta
  • The Sebel Parramatta Hotel Parramatta
  • Novotel Sydney Parramatta Hotel
  • Novotel Sydney Parramatta Hotel
  • Novotel Sydney Parramatta Parramatta
  • Novotel Sydney Parramatta Hotel Parramatta
url importing https://www.wotif.co.nz/Sydney-Hotels-Novotel-Sydney-Parramatta.h17525-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.