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Novotel Sydney Parramatta

4.0 star property

Photo gallery for Novotel Sydney Parramatta

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Outdoor pool, pool loungers
Business centre
Miscellaneous

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$221
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
350 Church Street, Parramatta, NSW, 2150
  • Place, Riverside Theatres
    ‪2 min walk‬
  • Place, Parramatta Park
    ‪5 min walk‬
  • Place, CommBank Stadium
    ‪7 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(20 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa)

Deluxe Room, 1 King Bed (Spa)

  • Sleeps 4
  • 1 King Bed

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About the area

Sydney

Novotel Sydney Parramatta puts you in the heart of Sydney, within just a 10-minute stroll of Parramatta Park and CommBank Stadium. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, steam room and pool loungers. 2583 square feet (240 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 8:30 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 4-property class Parramatta hotel include University of Western Sydney Parramatta Campus and Westmead Hospital.

What's nearby

  • Riverside Theatres - 2 min walk - 0.2 km
  • Parramatta Park - 5 min walk - 0.5 km
  • CommBank Stadium - 7 min walk - 0.6 km
  • Westfield Parramatta Shopping Centre - 10 min walk - 0.9 km
  • University of Western Sydney Parramatta Campus - 2 min drive - 2.0 km

Getting around

  • Castle Hill Station - 11 min drive
  • Sydney Parramatta Station - 12 min walk
  • Sydney Airport (SYD) - 38 min drive

Restaurants

  • ‪Bay Vista - ‬2 min walk
  • ‪The Meat & Wine Co Parramatta - ‬2 min walk
  • ‪Restaurant 317 - ‬2 min walk
  • ‪Bar 30 - ‬4 min walk
  • ‪Ayam Penyet Ria - ‬3 min walk

About this property

Novotel Sydney Parramatta

Novotel Sydney Parramatta offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 2583 square feet (240 square metres) and includes a conference centre. A fitness centre, spa services, and concierge services are also featured at the business-friendly Novotel Sydney Parramatta. Parking is available for a fee.

This 4-star Sydney hotel is smoke free.

  • 194 guestrooms or units
  • 12 levels
  • Conference rooms
  • 2583 sq ft of conference space
  • 240 sq. m of conference space
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Sydney Parramatta offers 194 air-conditioned accommodations with a safe and coffee/tea makers. 45-inch LCD televisions come with digital channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 35 for adults and AUD 35 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,583 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 December to 27 January:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 35 for adults and from AUD 35 for children
  • Covered self-parking fee: AUD 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 81 122 720 722

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Parramatta
Novotel Parramatta Sydney
Novotel Sydney Hotel Parramatta
Novotel Sydney Parramatta
Parramatta Novotel
Sydney Novotel
Sydney Novotel Parramatta
Sydney Parramatta
The Sebel Hotel Parramatta
The Sebel Parramatta Hotel Parramatta
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Hotel
Novotel Sydney Parramatta Parramatta
Novotel Sydney Parramatta Hotel Parramatta

Frequently asked questions

What is the cancellation policy at Novotel Sydney Parramatta?

Novotel Sydney Parramatta offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Sydney Parramatta?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Novotel Sydney Parramatta on 29 Mar 2026 start from NZ$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Sydney Parramatta?

Yep, Novotel Sydney Parramatta has a covered self car park with in/out privileges for AUD 40 per day. A self car park is also available, for a fee.

Is there a spa on site at Novotel Sydney Parramatta?

Yep, Spa is available for guests.

Does Novotel Sydney Parramatta have a pool?

Novotel Sydney Parramatta has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Does Novotel Sydney Parramatta serve breakfast?

Yep, cooked-to-order breakfast is served daily between 6:30 AM and 8:30 AM.

Is there a free airport shuttle available at Novotel Sydney Parramatta?

No, Novotel Sydney Parramatta does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Sydney Parramatta?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 15 until January 27.

What time are check-in & check-out at Novotel Sydney Parramatta?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Sydney Parramatta?

No, pets are not allowed.

Novotel Sydney Parramatta Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 317 out of 1002 reviews
Rating 8 - Good. 343 out of 1002 reviews
Rating 6 - Okay. 188 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Pol

Disliked: Cleanliness, staff & service, amenities
Bathroom was not clean Pool was dirty Spa was broken and empty Won’t be back
Stayed 1 night in Mar 2026

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Large room, could use an updated. The fold out couch definitely had bugs as we itched all night. Room was clean and spacious and great location. Breakfast was great. Pool great.
Stayed 1 night in Jan 2026

10/10 Excellent

Shawkat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good, and the staff who served us were excellent and polite. The only downside was that the building could benefit from an uplift, such as fresh paint.
Stayed 2 nights in Jan 2026

6/10 Okay

Catharine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great and helpful. Check in was easy. Building and rooms are tired and need an update. Our room had mouldy shower and a leak in the walls. The wall was bubbled and there was water on the baseboards. Fridge leaked as well and the carpet was wet.
Stayed 1 night in Jan 2026

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Dec 2025

8/10 Good

Nonie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and very comfortable
Stayed 1 night in Dec 2025

8/10 Good

Simone

Travelled with group
Liked: Cleanliness, staff & service
Rooms are clean but the bathrooms need to be redone . Staff friendly
Stayed 1 night in Dec 2025

2/10 Terrible

Jaison

Stayed 7 nights in Nov 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were very friendly, room was clean
Stayed 1 night in Dec 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The parking fee was too expensive at $40 and should have been made available AT THE TIME OF BOOKING not after arrival and having to fill out a lot of silly details again which you already had. Conversely, the breakfast was pre-advised but then it was very reasonably priced. I hope somebody there reads this. Otherwise, great hotel and lovely staff esp on reception.
Stayed 1 night in Nov 2025

4/10 Poor

Jane

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was basic. There was a fire alarm at 1.30am and we were all evacuated form our rooms- no apologies - no one ushering us to where we should be. We had a long drive and arrived late - then the alarm - poor sleep and an overall very poor experience. Don't stay here
Stayed 1 night in Nov 2025

10/10 Excellent

Neelam

Stayed 1 night in Nov 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not match the photos advertised online. I raised my concerns with staff upon arrival, but unfortunately my wife and I were told that nothing could be done. The bar fridge didn’t work, the TV was very old with a poor-quality picture, and the amenities were not well maintained. There also appeared to be minimal staff on duty. On a positive note, the barman was excellent. However, the coffee was disappointing and really needs a trained barista. Room service was unreliable, and so was the parking. Overall, the fit-out is old and tired, and the experience did not feel worth the price. The food itself was fine, but it was significantly overpriced for what was offered. Unfortunately, I would not recommend staying here based on this experience.
Stayed 2 nights in Nov 2025

2/10 Terrible

Naveena

Stayed 1 night in Nov 2025

2/10 Terrible

ASHISH

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room view was amazing from 8th floor. well room was too cold, no room sleeper provided even after asking, one room chair was broken, not clean as 4 star hotel. Breakfast table were not clean, juice dispensing center was full of juice spill around, no body cares, I have requested them to clean the area and empty the juice collector. I orders fried eggs, the plate was not clean and not a single decoration, it was looking as if some one has just dump eggs on the plate. . Over all dinning experience was below 4 star standard.
Stayed 4 nights in Nov 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities
Friendly staff all round, from the front desk to the bar and restaurant team. Only concerns were in the room where the bathroom was in need of some maintenance, the frosting on the window that looks over the shower and toilet was peeling away, allowing visibility in/out. Needed to use rolled up towels to block visibility in. I notified the front desk, so hopefully they action a repair, but it honestly should have been picked up much earlier.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

6/10 Okay

Faasolo

Travelled with family
The breakfast was the same for the 3 days that we were there. Everything else was ok
Stayed 3 nights in Nov 2025

10/10 Excellent

Josh

Stayed 2 nights in Oct 2025

8/10 Good

Sharon

Stayed 2 nights in Nov 2025

2/10 Terrible

Mumtara

Stayed 2 nights in Nov 2025

8/10 Good

Martin

Travelled with group
Liked: Amenities, property conditions & facilities
Staff excellent, Room ok, odd Aircon blasted hot air into the room for 30 mins at 8am. Bathroom not good, chipped sink rim, lot's of mould in the shower, cleaning product residue in all corner's of the bathroom, lot's of flaking paint, so not world class. Trip hazard on entering the bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and well located - staff friendly and helpful throughout our stay.
Stayed 4 nights in Oct 2025

2/10 Terrible

Corpcap

Liked: Staff & service
Poor breakfast experience
Stayed 1 night in Sep 2025