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Hotel Waterloo & Backpackers

2.0 star property
Art Deco hostel with a restaurant, near Interislander Ferry Terminal

Photo gallery for Hotel Waterloo & Backpackers

Twin, Double & Single Ensuite
Interior
Terrace/patio
Exterior
Breakfast area

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$72
includes taxes & fees
4 Mar - 5 Mar

Explore the area

View map
1 Bunny Street Wellington Cbd, Wellington, 6011
  • Place, Wellington Central Business District
    ‪2 min walk‬
  • Place, Lambton Quay
    ‪2 min walk‬
  • Place, Archives New Zealand
    ‪3 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Ensuite

In-room safe, free WiFi, bed sheets

Double Ensuite

8.0 out of 10
Very good
(24 reviews)

Highlights

Heating
LCD TV
Private bathroom
Coffee/tea maker
Cable channels
In-room safe
Daily housekeeping
Iron/ironing board
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Standard Double Room, Private Bathroom

Highlights

Heating
LCD TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
Iron/ironing board
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Single (Shared Bathroom)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Heating
LCD TV
Cable channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Bunk Style Twin (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Bunk Style Twin (Shared Bathroom)

Highlights

Heating
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Shared Bathroom (4 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Shared Bathroom (4 Beds)

Highlights

Heating
In-room safe
Daily housekeeping
  • 22 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Private Bathroom (6 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Private Bathroom (6 Beds)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Private bathroom
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Private Bathroom (8 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Private Bathroom (8 Beds)

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Private bathroom
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Shared Dormitory, Ensuite (6 Bed, Female Only)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Ensuite (6 Bed, Female Only)

Highlights

Heating
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin, Double & Single Ensuite

Twin, Double & Single Ensuite

Twin, Double & Single Ensuite

8.4 out of 10
Very good
(18 reviews)

Highlights

Heating
LCD TV
Cable channels
In-room safe
Daily housekeeping
Iron/ironing board
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Shared Bathroom

In-room safe, free WiFi, bed sheets

Double Shared Bathroom

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
LCD TV
Cable channels
In-room safe
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Ensuite

In-room safe, free WiFi, bed sheets

Single Room, Ensuite

8.2 out of 10
Very good
(15 reviews)

Highlights

Heating
LCD TV
Cable channels
In-room safe
Daily housekeeping
Iron/ironing board
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Shared Dormitory, Mixed Dorm

In-room safe, free WiFi, bed sheets

Premium Shared Dormitory, Mixed Dorm

Highlights

Heating
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

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About the area

Wellington

Hotel Waterloo & Backpackers places you in the centre of Wellington, steps from Wellington Central Business District and within a short 5-minute stroll of Lambton Quay. Highlights at this Art Deco hostel include a restaurant and in-room free WiFi. .At the hostel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. .Near this Pipitea hostel, you'll find Interislander Ferry Terminal.
View more Hostels in WellingtonOpens in a new window

What's nearby

  • Wellington Central Business District - 2 min walk - 0.2 km
  • Lambton Quay - 2 min walk - 0.2 km
  • Archives New Zealand - 3 min walk - 0.3 km
  • New Zealand Parliament Buildings - 6 min walk - 0.6 km
  • Sky Stadium - 13 min walk - 1.1 km

Getting around

  • Wellington Station - 1 min walk
  • Wellington (WLG-Wellington Intl.) - 19 min drive

Restaurants

  • ‪Mojo Featherston - ‬2 min walk
  • ‪Concorde Café - ‬5 min walk
  • ‪Rydges Hotel - ‬3 min walk
  • ‪The Thistle Inn - ‬4 min walk
  • ‪The Old Bailey - ‬5 min walk

About this property

Hotel Waterloo & Backpackers

Art Deco hostel with a restaurant, near Interislander Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Waterloo & Backpackers also features a vending machine, laundry facilities, and express check-out.

This Art Deco Wellington hostel is smoke free.

  • 108 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Hotel Waterloo & Backpackers offers 108 accommodations with a safe. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
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The price is NZ$94
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 30 days prior to check-in.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Frequently asked questions

What is the cancellation policy at Hotel Waterloo & Backpackers?

Hotel Waterloo & Backpackers offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Waterloo & Backpackers?

As of 2 Feb 2026, prices found for a 1-night stay for 2 adults at Hotel Waterloo & Backpackers on 4 Mar 2026 start from NZ$72.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Waterloo & Backpackers?

The closest beach to Hotel Waterloo & Backpackers is Oriental Bay Beach (1.6 km).

Is there a free airport shuttle available at Hotel Waterloo & Backpackers?

No, Hotel Waterloo & Backpackers does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Waterloo & Backpackers?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Waterloo & Backpackers?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Waterloo & Backpackers?

No, only service animals are allowed.

Hotel Waterloo & Backpackers Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 245 out of 1001 reviews
Rating 8 - Good. 403 out of 1001 reviews
Rating 6 - Okay. 223 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Kate

Liked: Amenities
Disliked: Property conditions & facilities
It was ok
Stayed 4 nights in Dec 2025

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect, quiet, clean, simple. Great value for money. Will book again.
Stayed 2 nights in Nov 2025

6/10 Okay

Liz

Disliked: Amenities, property conditions & facilities
Room was fine staff could of been more welcoming
Stayed 2 nights in Nov 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, clean, good room.
Stayed 1 night in Oct 2025

10/10 Excellent

L M

Liked: Cleanliness, staff & service, amenities
Very clean room. Nice to have tea-making facilities and microwave. Staff always wonderful here.
Stayed 3 nights in Oct 2025

8/10 Good

Shane

Stayed 1 night in Oct 2025

10/10 Excellent

Sarai

Liked: Cleanliness, property conditions & facilities
Staff are very friendly and area is good.
Stayed 1 night in Oct 2025

10/10 Excellent

Nurfadhila

Liked: Staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamaica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Waterloo & Backpackers. The place felt welcoming from the start. Solid facilities, and genuinely warm, attentive staff all contributed to a relaxed and pleasant experience.
Stayed 3 nights in Sep 2025

2/10 Terrible

anish

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here!! Pictures on websites are deceptive to what the actual rooms and facilities are. Place stinks, is old and terribly outdated. Beds and beddings have stains and smelly. Floor carpet is filthy and smells. Overall stay was a nightmare. Staff unhelpful.
Stayed 1 night in Oct 2025

6/10 Okay

Gordon

Travelled with family
A 2 star hotel so it's a bit old and tired, but has comfortable beds and hot showers. Close to public transport, eateries and within walking distance of the CBD
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Accommodation was average but i was solo travelling so for price i couldnt complain.
Stayed 1 night in Sep 2025

10/10 Excellent

Trish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent - ensuite room clean and warm - close to train and BlueBridge ferry. Perfect, thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Close to railway and bluebridge
Stayed 1 night in Sep 2025

10/10 Excellent

KAREN, Greymouth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all shopping needs
Stayed 2 nights in Sep 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service
Convenient, central location.
Stayed 1 night in Sep 2025

4/10 Poor

Ning

Disliked: Amenities
Too old building
Stayed 1 night in Sep 2025

4/10 Poor

Shama Rolyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Liked the friendly staff but the overall hygiene of the room not up to standard. The beddings were stained white sheets. The windows glasses cracked.
Stayed 1 night in Sep 2025

10/10 Excellent

Katina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed 3 times. I enjoyed the whole stay. Loved the views from recent stays. Look forward to staying again
Stayed 3 nights in Sep 2025

4/10 Poor

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
It's a real propper dive. Booked here as it was the last available place in town with space. Now I know why. Staff were friendly enough but there's no getting around the dire facility.
Stayed 2 nights in Sep 2025

4/10 Poor

William

Stayed 1 night in Sep 2025

4/10 Poor

William

Stayed 1 night in Sep 2025

6/10 Okay

Alan

Travelled with family
Y
Stayed 6 nights in Jul 2025

6/10 Okay

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it's not so bad about that hotel in general, it was so bad to stay one night at a place that offers no internet connection. Also, the staff did not advise on how I could access the network. The room was so noisy because of the severe wind that day as well.
Stayed 1 night in Aug 2025