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U Residence Hotel, Signature Collection by BW

4.0 star property
Family-friendly hotel in Wellington

Photo gallery for U Residence Hotel, Signature Collection by BW

King Studio + 1 Single
Property entrance
Apartment, 2 Bedrooms, Private Bathroom | Living area
Deluxe Apartment, 1 Bedroom | Living area
Studio, 1 Queen Bed, Harbour View | Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
The current price is NZ$218
includes taxes & fees
2 Feb - 3 Feb

Explore the area

View map
181 Wakefield Street, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Cuba Street Mall
    ‪3 min walk‬
  • Place, Te Papa
    ‪3 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Harbour View

Studio, 1 Queen Bed, Harbour View

Studio, 1 Queen Bed, Harbour View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Harbour view

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • City view

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area

Deluxe Apartment, 1 Bedroom

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for King Studio + 1 Single

King Studio + 1 Single

King Studio + 1 Single

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Apartment, 2 Bedrooms, Private Bathroom

Apartment, 2 Bedrooms, Private Bathroom

Apartment, 2 Bedrooms, Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
  • 64 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Queen Studio + 1 Single

Queen Studio + 1 Single

Queen Studio + 1 Single

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Fridge
Dishwasher
LCD TV
Washer/dryer
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • City view

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About the area

Wellington

A family-friendly stay in the heart of Wellington awaits you at U Residence Hotel, Signature Collection by BW. Within steps you'll find Wellington Central Business District and Tākina Wellington Convention and Exhibition Centre. Highlights at this hotel include in-room kitchens, washers/dryers and free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a terrace and express check-in. Added amenities include laundry facilities, express check-out and babysitting services. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Near this 4-property class Te Aro hotel, you'll find Interislander Ferry Terminal.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Cuba Street Mall - 3 min walk - 0.3 km
  • Courtenay Place - 3 min walk - 0.3 km
  • Michael Fowler Centre - 3 min walk - 0.3 km
  • Te Papa - 3 min walk - 0.3 km

Getting around

  • Wellington Station - 17 min walk
  • Wellington (WLG-Wellington Intl.) - 15 min drive

Restaurants

  • ‪Zephyr Cafe - ‬1 min walk
  • ‪Burgerfuel Courtenay Place - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Nando's - ‬5 min walk
  • ‪St Johns Bar - ‬3 min walk

About this property

U Residence Hotel, Signature Collection by BW

Family-friendly hotel in Wellington
As a guest of U Residence Hotel, Signature Collection by BW, you'll find a terrace, laundry facilities, and express check-in. Public spaces have free WiFi. The family-friendly U Residence Hotel, Signature Collection by BW also features express check-out and a lift.

This 4-star Wellington hotel is smoke free.

  • 1 building
  • 1 floor
  • 12 guestrooms or units
  • Built in 2007
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
U Residence Hotel, Signature Collection by BW offers 12 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Beds feature down duvets. 50-inch LCD televisions come with Netflix. Accommodation at this 4-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 1 floor
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: NZD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 20 per person
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa and Mastercard. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at U Residence Hotel, Signature Collection by BW.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Home City Apartment Wellington
At Home Hotel Wellington
At Home Wellington Hotel Wellington
Wellington At Home Hotel
U Residence Hotel Wellington
U Residence Wellington
Apartment U Residence Hotel Wellington
Wellington U Residence Hotel Apartment
Apartment U Residence Hotel
U Residence Hotel (formerly At Home Wellington)
At Home Wellington City
U Residence
U Residence Hotel Hotel
U Residence Hotel Wellington
U Residence Hotel Hotel Wellington

Frequently asked questions

What is the cancellation policy at U Residence Hotel, Signature Collection by BW?

U Residence Hotel, Signature Collection by BW offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at U Residence Hotel, Signature Collection by BW?

As of 27 Jan 2026, prices found for a 1-night stay for 2 adults at U Residence Hotel, Signature Collection by BW on 2 Feb 2026 start from NZ$217.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at U Residence Hotel, Signature Collection by BW?

Onsite parking is limited.

Are there any beaches close to U Residence Hotel, Signature Collection by BW?

Yep, U Residence Hotel, Signature Collection by BW is a short 12-minute walk from Oriental Bay Beach.

Is U Residence Hotel, Signature Collection by BW family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that U Residence Hotel, Signature Collection by BW is a hit with families.

Does U Residence Hotel, Signature Collection by BW serve breakfast?

Yeah, continental brekkie is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at U Residence Hotel, Signature Collection by BW?

No, U Residence Hotel, Signature Collection by BW does not offer an airport shuttle service.

What time are check-in & check-out at U Residence Hotel, Signature Collection by BW?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at U Residence Hotel, Signature Collection by BW?

Dogs are welcome at U Residence Hotel, Signature Collection by BW, with food and water bowls on offer. Just so you know, there's a limit of one pet.

U Residence Hotel, Signature Collection by BW Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 420 reviews
Rating 8 - Good. 118 out of 420 reviews
Rating 6 - Okay. 24 out of 420 reviews
Rating 4 - Poor. 4 out of 420 reviews
Rating 2 - Terrible. 11 out of 420 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, amenities
King bed was small, needed updating. Car parking across the road cost $105 but we parked in wrong spot & we’re fined $190 by carpark owner, very expensive for us & the hotel should reimburse us $105 as we didn’t use their specific spots
Stayed 3 nights in Oct 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant expierence handy to plenty of dining and entertainment options
Stayed 1 night in Oct 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and well priced
Stayed 3 nights in Sep 2025

8/10 Good

Ana

close to Takina events centre
Stayed 3 nights in Sep 2025

8/10 Good

sacha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean. Furniture worn but ok. Friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a great stay! Really great Communication from day 1. Clear instructions for parking and accessing keys. The room itself was exactly what we needed, it was clean, tidy and modern and nice! Beds were great. We have everything we needed and really enjoyed our stay there. Would highly recommend. Thanks so much for having us :)
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It’s is everything I need. Great access to the conference centre
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything. Very large room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient and great that they took pets. Special touches like having a dog bed, bowl and dog treats! Room was clean and spacious and comfortable. Check-in and out was super easy and I got a call before check in to make sure I had everything we needed. Highly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in, we'd arrived in Wgtn early so were able to drop our bags off which was appreciated. Early check in confirmed by phone call so we could relax before the All Blacks game. Nice clean room, quiet and comfy bed. Thanks 😊
Stayed 1 night in Jul 2025

10/10 Excellent

Jude

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, Very Friendly Welcome! Apartment has everything you need just a little cold.
Spectacular Waterfront View
Stayed 3 nights in Jun 2025

2/10 Terrible

Stuart

Disliked: Cleanliness, property conditions & facilities, room comfort
Checked out within the hour, this facility was not what we expected, the decor is old and updated, it was clean enough but dingy would be the word i would use
Stayed 2 nights in May 2025

6/10 Okay

Jimmy

Travelled with family
Liked: Cleanliness
Lacked of heating during winter season is a huge challenge for us. The extra bed was not working fine and sunk almost to the floor.
Stayed 1 night in Jun 2025

8/10 Good

Philip

Business traveller
very convenient, reasonable price was very windy which made it noisy and hard to sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming! Room was clean, and it was close to many areas of interest.
Stayed 3 nights in Apr 2025

10/10 Excellent

Munevver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Location was good and walking distance to a lot of restaurants. Check in after hours was very easy with excellent instructions. Balcony was also perfect for us.
Stayed 2 nights in Apr 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the U to visit Te Papa, and it was the perfect location. Room had everything we needed! Was a bit tired, but clean and convenient. Would definitely stay again.
Stayed 2 nights in Mar 2025

8/10 Good

Victor, palmerston north

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Daniel, Perth

Travelled with partner
Liked: Staff & service
Not bad
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, no issues, pleasant stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These apartments are in an excellent location, just around the corner from Te Papa and across the road from the waterfront. Lots of nice eateries within a short walk too. The apartment was well equipped with everything we needed for our stay. The balcony had views of the waterfront and was a lovely spot. We would definitely stay here again if coming back to Wellington.
Stayed 4 nights in Feb 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, clean facilities in an excellent location.
Stayed 6 nights in Feb 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great to have our dog come along too
Stayed 2 nights in Jan 2025