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James Cook Hotel Grand Chancellor

4.5 star property
Luxury hotel with 2 restaurants and bars/lounges

Photo gallery for James Cook Hotel Grand Chancellor

View from room
Exterior
Concierge desk
Premium Room
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
The current price is NZ$154
includes taxes & fees
17 June - 18 June

Explore the area

Map
147 The Terrace, Wellington, 6011
  • Te Papa
    ‪11 min walk‬
  • Courtenay Place
    ‪14 min walk‬
  • Sky Stadium
    ‪3 min drive‬
  • Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite

Living area

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
  • 60 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Junior Studio Suite, Harbour View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Family Studio, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Terrace Room

Terrace Room

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Wellington

A luxury stay in the heart of Wellington awaits you at James Cook Hotel Grand Chancellor. Within just a 15-minute stroll, you'll find Botanic Gardens and St Paul's Cathedral. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and a conference centre. .The buffet restaurant, Whitbys Restaurant, is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class Wellington CBD hotel include Carter Observatory and Old St Paul's.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Te Papa - 11 min walk - 1.0 km
  • Cuba Street Mall - 11 min walk - 1.0 km
  • Courtenay Place - 14 min walk - 1.3 km
  • Sky Stadium - 3 min drive - 2.2 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury hotel with 2 restaurants and bars/lounges
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 8 meeting rooms available. A fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury James Cook Hotel Grand Chancellor. Parking is available for a fee.

This 4.5-star Wellington hotel is smoke free.

  • 269 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1972
  • Childcare (surcharge)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary newspapers and a hairdryer. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35 for adults and from NZD 17.5 for children
  • Covered self-parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

Property Registration Number NZBN: 9429040890876

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

What is the cancellation policy at James Cook Hotel Grand Chancellor?

James Cook Hotel Grand Chancellor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at James Cook Hotel Grand Chancellor?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at James Cook Hotel Grand Chancellor on 17 Jun 2025 start from NZ$154.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at James Cook Hotel Grand Chancellor?

Yep, James Cook Hotel Grand Chancellor has a covered self car park with in/out privileges for NZD 30.00 per night.

Are there any beaches close to James Cook Hotel Grand Chancellor?

The closest beach to James Cook Hotel Grand Chancellor is Oriental Bay Beach (1.7 km).

Is James Cook Hotel Grand Chancellor family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that James Cook Hotel Grand Chancellor is a hit with families.

Does James Cook Hotel Grand Chancellor serve breakfast?

You bet, our visitors love the buffet brekkie here! Offered on weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at James Cook Hotel Grand Chancellor?

No, James Cook Hotel Grand Chancellor does not offer an airport shuttle service.

Is there a bar or restaurant at James Cook Hotel Grand Chancellor?

Yep, you can grab a meal at James Cook Hotel Grand Chancellor's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at James Cook Hotel Grand Chancellor?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at James Cook Hotel Grand Chancellor?

No, only service animals are allowed.

James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 729 out of 1473 reviews
Rating 8 - Good. 496 out of 1473 reviews
Rating 6 - Okay. 147 out of 1473 reviews
Rating 4 - Poor. 63 out of 1473 reviews
Rating 2 - Terrible. 38 out of 1473 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, parking included, handy to get into town
Stayed 1 night in Jun 2025

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous place to stay, close to transport cafes and nightlife.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were tidy and clean. The staff were very helpful and happy. The breakfast was amazing.
Stayed 2 nights in Jun 2025

4/10 Poor

Ian

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Looks very shabby and dated - in bad need of refurbishment - noisy air-conditioning
Stayed 2 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
bathroom needed to be refurbished. Cracks on vanity top WiFi connection off and on. We moved to another room Breakfast only available as room service. Extra charge for the tray
Stayed 3 nights in May 2025

10/10 Excellent

Ag

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not enjoy Whitby restaurant. Lighting very bright, tables close together, noisy. Felt like i was in a cossie club. We had been looking forward to a nice ambient dining experience, it was the opposite and we left before ordering. Very disappointing.
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in May 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly situated for us walking in from Lambton Quay… great breakfast, spacious rooms and very helpful, polite staff
Stayed 2 nights in May 2025

10/10 Excellent

Quentin

Stayed 3 nights in Apr 2025

6/10 Okay

Sonya

Travelled with family
Liked: Cleanliness
Fine for an over night stay. During our stay we found it noisy the whole night. Neighbouring workmanship or rubbish trucks, not sure it was noisy.
Stayed 2 nights in May 2025

10/10 Excellent

Rawson

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in May 2025

2/10 Terrible

Jacqueline

Stayed 2 nights in May 2025

6/10 Okay

Philip, Christchurch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighbouring room noise, i.e. tv, was annoying.
Stayed 2 nights in May 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central
Stayed 3 nights in May 2025

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location for catching a bus to our event
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service
Ripped lining on bed was showing. Not a great look.
Stayed 2 nights in Apr 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only problem we found was parking for the check-in as parking spaces taken up by taxis
Stayed 1 night in Apr 2025

10/10 Excellent

catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that there was elevators down to main shopping street & so close to the cable car & waterfront all walkable. But thought there was a pool and or spa pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rob

Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Degan

Liked: Cleanliness, staff & service
Room was excellent. There were a few issues with the elevators with only half of them in working order. Waiting time was up to 10 mins in some cases. Cafe open hours were limited which was disappointing. Overall a good experience with friendly staff and was handy to the cbd.
Stayed 3 nights in Apr 2025

6/10 Okay

Verbena

Liked: Property conditions & facilities
The fact there was only 1 lift working up and down the Hotel, No instructions about changing lifts when you go to carpark or how to use them, And why all the carpark cards, why not just have 1 card, to get in room, to use on lifts and to get in and out of the carpark?
Stayed 2 nights in Apr 2025

6/10 Okay

Katrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Thé check in process was drawn out by not enough staff on duty. Otherwise it was a great place to stay and very clean.
Stayed 1 night in Apr 2025

8/10 Good

Minoo

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay for business this time we stayed for leisure. Nice and convinient
Stayed 2 nights in Apr 2025

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having easy elevator access to Lampton Quay.
Stayed 1 night in Apr 2025