James Cook Hotel Grand Chancellor Deals & Reviews (Wellington, NZL) | Wotif

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Wellington •1 room

Wellington • 1 room

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James Cook Hotel Grand Chancellor, Wellington, current page

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4.0 out of 5

Very good!

See all 311 Wotif Reviews

"TV kept breaking up and completely cut out. Water pressure was awful. " More

By a verified traveller on Tue 17 Mar 2020

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Hotel Description

A luxury stay in the heart of Wellington awaits you at James Cook Hotel Grand Chancellor. Within just a 15-minute stroll, you'll find St Paul's Cathedral and Carter Observatory. Highlights at this family-friendly hotel include in-room free WiFi, free Internet, and LCD TVs.

All 268 rooms feature satellite TV, in-room childcare, and free weekday newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include free toiletries. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Whitbys Restaurant, is open for breakfast, lunch, and dinner. With 2 bars/lounges to choose from, you can enjoy a drink at the hotel. Added amenities include free WiFi in public areas, a fitness center, and a conference center. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 4.5-star Wellington hotel include Te Papa (Museum of New Zealand) and Old St Paul's.

Terrace Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

NZ$104* Per night/room 7 Jun. - 8 Jun.

Family Studio, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Suite, 1 Bedroom, Business Lounge Access, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Studio Suite, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

See all rooms (8)

James Cook Hotel Grand Chancellor ratings based on 311 Verified Reviews

Review Summary

4.0 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for James Cook Hotel Grand Chancellor

3 out of 5

TV kept breaking up and completely cut out. Water pressure was awful.

Posted by a verified traveller on 17 Mar. 2020

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5 out of 5

Great service. Confusing parking. Great and easy to central Lampton quay

Posted by a verified traveller on 14 Mar. 2020

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5 out of 5

Nice and clean. Comfortable beds. The room seemed new - probably recently renovated. Highly recommended.

Posted by a verified traveller on 7 Mar. 2020

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4 out of 5

Posted by a verified traveller on 2 Mar. 2020

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5 out of 5

Posted by a verified traveller on 24 Feb. 2020

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5 out of 5

The location was great Take the lift down and you are straight away on Lamton. Quay

Posted by a verified traveller on 23 Feb. 2020

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4 out of 5

Posted by a verified traveller on 19 Feb. 2020

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3 out of 5

its old somehow refurbished, but very expensive for what it offers... Sofitel or other new hotels give you better value for money

Posted by a verified traveller on 16 Feb. 2020

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5 out of 5

Great location, pretty quiet and easy to navigate. Nothing wirrying.

Posted by a verified traveller on 8 Feb. 2020

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4 out of 5

Posted by a verified traveller on 6 Feb. 2020

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About the James Cook Hotel Grand Chancellor

Location 147 The Terrace, Wellington, 6011

Renovations + Closures

The property will be renovating from 01 November 2018 to 31 March 2021 (completion date subject to change). The following areas are affected:

Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury James Cook Hotel Grand Chancellor. The hotel can provide concierge services and wedding services. Parking is available for a fee. This 4.5-star Wellington hotel is smoke free.

268 guestrooms or units
14 levels
2 buildings
2 dining venues
2 bars or lounges
Built in 1972
Coffee shop
Childcare (surcharge)
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Newspapers in lobby (free)
Television in lobby
Bellhop
Elevator
No smoking on site

Family Friendly Amenities

Family property
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

Airport: Wellington (WLG-Wellington Intl.) (8.2 km / 5.1 mi)
Train station: Wellington Station (1.2 km / 0.7 mi)
Parking: Valet parking and self parking available for a surcharge

Room Amenities

James Cook Hotel Grand Chancellor offers 268 air-conditioned accommodations with minibars and complimentary weekday newspapers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Refrigerator
Luxury bedding
Pillow options
Housekeeping (daily)
Weekday newspapers (free)
Childcare in room (surcharge)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Whitbys Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Sojourn Cafe and Bar - This café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The property is renovating its guestrooms until December 2020 (completion date subject to change).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for NZD 50.0 per day.

Pet Policy

No pets allowed, but service animals are welcome

Policies

A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, social distancing measures are in place.

Property is cleaned with disinfectant
Only service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Parking height restrictions apply
No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between NZD 9 and NZD 20 for adults, NZD 9 and NZD 20 for children (approximately)
Covered self parking fee: NZD 30.00 per night (in/out privileges)
Covered valet parking fee: NZD 30.00 per night (in/out privileges)
Rollaway bed fee: NZD 50.0 per day
Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Awards & Affiliations

EarthCheck

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.