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West Plaza Hotel

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for West Plaza Hotel

Lobby lounge
Property entrance
Suite
Meeting facility
Bed and Breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is NZ$144
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
110 Wakefield Street, Wellington, 6011
  • Michael Fowler Centre
    ‪1 min walk‬
  • Te Papa
    ‪5 min walk‬
  • St James Theatre
    ‪5 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(21 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Heating
Connecting rooms available
HDTV
Portable fan
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(62 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Portable fan
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Wellington

West Plaza Hotel puts you in the heart of Wellington, within steps of Wellington Town Hall and Michael Fowler Centre. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, City Dining and Bar, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a short walk of this 4-property class Te Aro hotel include Wellington i-SITE Visitor Centre and City Gallery Wellington.

What's nearby

  • Michael Fowler Centre - 1 min walk - 0.0 km
  • Wellington Central Business District - 1 min walk - 0.0 km
  • Cuba Street Mall - 3 min walk - 0.3 km
  • Te Papa - 5 min walk - 0.4 km
  • St James Theatre - 5 min walk - 0.5 km

Getting around

  • Wellington Station - 18 min walk
  • Wellington (WLG-Wellington Intl.) - 13 min drive

Restaurants

  • ‪Abrakebabra - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Fork & Brewer - ‬2 min walk
  • ‪St Johns Bar - ‬3 min walk
  • ‪Nikau Gallery Cafe - ‬4 min walk

About this property

West Plaza Hotel

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square metres) and includes conference space. The eco-certified West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wellington hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • 1690 sq ft of conference space
  • 157 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
West Plaza Hotel offers 102 accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 30.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 32 per person
  • Self-parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Eurocard and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

Frequently asked questions

What is the cancellation policy at West Plaza Hotel?

West Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at West Plaza Hotel?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at West Plaza Hotel on 24 Aug 2025 start from NZ$144.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at West Plaza Hotel?

Yep, West Plaza Hotel has a self car park for NZD 25 per night. Onsite parking is limited.

Are there any beaches close to West Plaza Hotel?

Yep, West Plaza Hotel is a short 17-minute walk from Oriental Bay Beach.

Does West Plaza Hotel serve breakfast?

Sure does, full breakfast is available on weekdays from 7:00 AM to 9:30 AM and weekends between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at West Plaza Hotel?

No, West Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at West Plaza Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at West Plaza Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at West Plaza Hotel?

No, only service animals are allowed.

West Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 351 out of 1000 reviews
Rating 8 - Good. 467 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and easy walking distance from downtown Wellington. Easy access to available parking. Clean room and bathroom although looking a little tired. Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff on check in, fast and efficient. Good sized room.
Stayed 1 night in Jul 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great atmosphere and lovely staff
Stayed 1 night in Jun 2025

6/10 Okay

Lynn

Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
From when we arrived to when we checked out, front desk were great, quick and helpful info. Thankyou
Stayed 1 night in Jun 2025

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Gavin

Disliked: Staff & service, property conditions & facilities
Terrible condition and well below average in all respects we only stayed because it was available as the James Cook Grand Chancellor was booked out. The manager should stay a night there to see what you receive for less money and in a much better location. This was one of my worst hotel experiences.
Stayed 1 night in May 2025

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

6/10 Okay

Nina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room we were in was well dated- the hotel is well overdue for an update and renovation from the lobby onwards, We were in room 205 and the insulation between the rooms was pretty much non existent. We could hear all of the next doors conversations. The bathroom needs to have an extractor fan and the shower needs an upgrade. The water went all over the floor and despite the rubber strip to stop it spilling out further, it’s extremely unsafe to have the wet floor - especially without any extractor fan for the stream as well. Room lighting is in need of some additions as well as checking items work. Stand alone reading light for the single bed didn’t work and didn’t have a plug nearby to be plugged into. I realize it’s been tough going and not helped with the town hall work across the road but it could be so great if it had an update.its a great location. Also $14 for two pieces of toast with plastic packs for jams and butter was too expensive. At least for that price you can afford to give guests butter on a small dish and little dishes with preserves in them. Needs a relook from a pricing perspective and an update in that cafe/food area as well - it’s a great showpiece location but looks drab (sorry) but could be quite something especially with the street frontage….
Stayed 2 nights in May 2025

8/10 Good

Angelika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the proximity to the waterfront. At times it was a bit noisy but to be expected in the CBD
Stayed 1 night in May 2025

8/10 Good

Selwyn

Stayed 1 night in May 2025

10/10 Excellent

Chris and Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay. All staff were responsive to any questions and very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central with everything we wanted a short walk away. Nice in house brekkie to.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in for connections with transport options, walking to cafes, restaurants, tourist options, shops. Staff were helpful, facilities clean and well maintained. Would recommend to others and would stay again.
Stayed 3 nights in Apr 2025

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I think theyre about to be refurbed, the place is old and tired altho conveniently located and affordable. Very friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Viviana

Stayed 4 nights in Apr 2025

8/10 Good

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter weekend stay

Very happy 3 night stay over Easter. Staff friendly and helpful, as usual. Comfortable, quiet room and all amenities in good condition. Recommended.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
hotel is very tired
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Mar 2025

8/10 Good

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Usual pleasant stay

Usual pleasant stay. Friendly, helpful staff.
Stayed 1 night in Apr 2025

6/10 Okay

francis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location of the hotel is perfect - the room ambience and service is all bad
Stayed 1 night in Mar 2025

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Connor is a Star :-)

Friendly, helpful staff, especially Connor in the Restaurant.
Stayed 1 night in Mar 2025