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InterContinental Wellington by IHG

5.0 star property
Luxury hotel with 2 restaurants and 24-hour health club

Photo gallery for InterContinental Wellington by IHG

Presidential Suite | View from room
View from room
Exterior
Indoor pool, open 5:30 AM to 9:00 PM, pool loungers
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Gym
The current price is NZ$329
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
2 Grey Street, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, Te Papa
    ‪10 min walk‬
  • Place, Cuba Street Mall
    ‪11 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪10 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Shower, free toiletries, hair dryer, bathrobes

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Harbour View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Harbour View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Premium bedding, down duvets, minibar, in-room safe

Classic Room

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

Premium bedding, down duvets, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Low Floor)

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed (Low Floor)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Double Beds

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Accessible

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View (Dining)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, City View (Dining)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, City View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Harbourfront)

View from room

Junior Suite, 1 King Bed, Club lounge access (Harbourfront)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, Harbour View

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Club lounge access, Harbour View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, Harbour View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed, Club lounge access, Harbour View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Premium Room, 2 Double Beds, Club lounge access

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Down duvet
  • Harbour view
  • Sleeps 4
  • 1 Twin Bed

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About the area

Wellington

A luxury stay in the heart of Wellington awaits you at InterContinental Wellington by IHG. Within steps you'll find Wellington Central Business District and Wellington Cable Car. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, GPO, is open for breakfast and dinner. The Lobby Lounge is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym, Hot tub and sauna. Business amenities include a meeting room and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of valet parking. .Places within a short walk of this 5-property class Wellington CBD hotel include Lambton Quay and TSB Bank Arena.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • TSB Bank Arena - 3 min walk - 0.3 km
  • Te Papa - 10 min walk - 0.9 km
  • Cuba Street Mall - 11 min walk - 1.0 km
  • Interislander Ferry Terminal - 3 min drive - 2.9 km

Getting around

  • Wellington Station - 10 min walk
  • Wellington (WLG-Wellington Intl.) - 18 min drive

Restaurants

  • ‪InterContinental Lounge - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Mojo Old Bank - ‬3 min walk
  • ‪Smith the Grocer Cafe - ‬2 min walk
  • ‪Collective Coffee Shop & Co - ‬2 min walk

About this property

InterContinental Wellington by IHG

Luxury hotel with 2 restaurants and 24-hour health club
As a guest of InterContinental Wellington by IHG, you'll find an indoor pool, a 24-hour health club, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury InterContinental Wellington by IHG. For a fee, parking is available.

This 5-star Wellington hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Built in 1993
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
InterContinental Wellington by IHG offers 234 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Wellington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (NZD 50 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 40 for adults and NZD 22 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • GPO
  • The Lobby Lounge
  • Two Grey

Things to do

  • 24-hour health club
  • Archery
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 8 January:
  • One of the dining venues
The property will be renovating from 25 June 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Front desk
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 40 for adults and from NZD 22 for children
  • Valet parking fee: NZD 50 per night
  • Rollaway bed fee: NZD 75.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 5:30 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

InterContinental Hotel Wellington
InterContinental Wellington
Wellington InterContinental
Intercontinental Wellington Hotel Wellington
InterContinental Wellington Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Wellington by IHG?

InterContinental Wellington by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Wellington by IHG?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at InterContinental Wellington by IHG on 2 Nov 2025 start from NZ$329.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Wellington by IHG?

Yep, InterContinental Wellington by IHG has valet parking for NZD 50 per night.

Are there any beaches close to InterContinental Wellington by IHG?

The closest beach to InterContinental Wellington by IHG is Oriental Bay Beach (1.5 km).

Does InterContinental Wellington by IHG have a pool?

InterContinental Wellington by IHG has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 5:30 AM to 9:00 PM.

What luxury perks are available at InterContinental Wellington by IHG?

InterContinental Wellington by IHG features a 24-hour health club, an indoor pool and 1 hot tub. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Wellington by IHG a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at InterContinental Wellington by IHG.

Is InterContinental Wellington by IHG family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Wellington by IHG is a hit with families.

Does InterContinental Wellington by IHG serve breakfast?

Sure does, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at InterContinental Wellington by IHG?

No, InterContinental Wellington by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Wellington by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The dining venue is closed seasonally each year from December 22 until January 8. The property will be renovating its dining venue from June 25 2025 until December 31 2025 (completion date subject to change).

What time are check-in & check-out at InterContinental Wellington by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at InterContinental Wellington by IHG?

No, pets are not allowed.

Reviews

InterContinental Wellington by IHG Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 688 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

Reviews

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and beautiful hotel to stay at, highly recommend
Stayed 1 night in Oct 2025

8/10 Good

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent but I recommend some safety features in the Shower area...perhaps a handle, as the floor gets very slippery easily..maybe a nonslipat?Otherwise no problems!
Stayed 3 nights in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness
Good
Stayed 1 night in Aug 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel for just being a good hotel; Reasonable pricing, comfortable beds and pillows, helpful attentive polite staff, lovely bathrooms with products loved by Victoria Beckham, pool, spa, sauna, plunge pool. Looking forward to the ground floor being finished. Then it will be a 10/10
Stayed 4 nights in Sep 2025

10/10 Excellent

Jerry

Stayed 1 night in Aug 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very central, walking distance to everywhere, great amenities, comfortable beds and beautiful rooms.
Stayed 1 night in Jul 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Although renovations being carried out, these didn't really affect our visit. Pleasant plentiful buffet style breakfast. Convenient car parking underground
Stayed 1 night in Jul 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review.

This Hotel is going through some restoration's at this time, check-in staff are doing a fantastic job with very limited room to operate in. All staff were excellent, even the lady that cleans the room asked if there was anything more she could do. overhaul a really great Hotel in the Heart of Wellington city. Very clean, and very well run.
Stayed 1 night in Jul 2025

10/10 Excellent

Jan, West Vancouver

Stayed 1 night in Jul 2025

6/10 Okay

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service
We had a premium king room with a water view. The restaurant on site was closed. We were really looking forward to eating there and wouldn’t have booked if we knew that ahead of time. The staff was amazing - check in, concierge, laundry pickup, towel drop off, etc. The bed was comfortable. The other furniture was…odd. It was like someone had dropped off furniture without checking to see if it fit in the room. There was one desk/counter after the kitchenette that we placed one suitcase on. At the end of the tv cabinet was another desk, and we placed the other suitcase there. This desk was in 2 feet in front of the corner window. There is nowhere else to put suitcases. Right next to that is an odd round table where they thoughtfully placed 2 bottles of water. To get at the curtain behind the desk, you have to move the table! Next to that is a loveseat placed three feet in front of the bayside window. It was all so strange. I shoved the loveseat against the window. My husband thinks it was so you could get at the long curtains. I think all they have to do is put shorter curtains. The bathroom shower has a rain head and a handheld. If you stand under the handheld, your butt is up against the metal hose & the rain head drips cold water on you. If you use the rain head instead, the pressure is too weak to penetrate your hair. Unless you’re bald, like my husband. The tile floor is slippery. The toilet is a wall push button which caved in our last day.
Stayed 3 nights in Jul 2025

6/10 Okay

Ihsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had some renovations happening so 3am they turn generator just outside our room it was very noisy we could not sleep at all. Service was great but due to generator nioce going for few hours ruined our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge….first people you see when you arrive….friendly, chatty, service with a smile and ready to help with anything you might need. Thankyou the Concierge team. Apart from the renovations going on….the hotel is still the best stay in Wellington and staff, can’t rate them any better.
Stayed 1 night in Jul 2025

10/10 Excellent

Edward, Otane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is from a bygone era but maintains the quality that so many people seek and as such is a much sought after venue
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel in a Prime position
Stayed 3 nights in Jun 2025

10/10 Excellent

Jan, West Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Patrice

Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
We Loved the people skills so beautiful your staff. Dinning was exquisite luxurious. Ficilities were faultless. The service of your valets was excellent. Loved the experience of the access lounge. For us because we are cleaners a little vac for hair in shower. Full water bottles up please. We wouldnt choose any other motel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location, the breakfast and the staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at the end of a long working day. Just what you need when you are away from home
Stayed 1 night in May 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING!
Stayed 1 night in May 2025

8/10 Good

Steve and Robyn

Travelled with partner
Liked: Amenities
We have been visiting this hotel for some years now and up until this visit we would score 10 out of 10. This time there were a few things not up to the 5 star service. The breakfast staff were great however… - The King bed was sagging in the middle, very uncomfortable. - The carpet in room 613 was dirty and could do with a proper clean. - A black hair in our dessert at the hotel restaurant…..ewww, no apology. - No tea bag selection and no fresh water after the room was serviced. - Leaking overhead shower head with cold water when using the wall mounted shower head. Noisy staff in and out of a small service cupboard near our room at various times in the night. An unfriendly staff member at checkout in the morning. Small things we know but not up to the usual standard expected for a 5 star, top end hotel with top end pricing.
Stayed 2 nights in May 2025