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3.9 out of 5

"Our room faced the motorway and it was noisy. The windows didn’t close flush, along with not being double glazed so we had constant sound of vehicles ... " More

By a verified traveller on Sun 08 Aug 2021

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Hotel Description

Quest on the Terrace puts you in the heart of Wellington, within steps of Wellington Central Business District and Wellington Cable Car. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is soundproofed and features a TV with cable channels, along with a dining area, a coffee/tea maker, and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A desk, free toiletries, and a wardrobe or closet are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has dry cleaning/laundry services. Added amenities include laundry facilities, tour/ticket assistance, and luggage storage. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3.5-star Wellington CBD aparthotel include Lambton Quay and New Zealand Parliament Buildings.

Standard Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$147* Per night/room 14 Aug. - 15 Aug.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quest on the Terrace ratings based on 443 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest on the Terrace

Everyone (245) Couples (90) Business (5) Family (100)
3 out of 5
Our room faced the motorway and it was noisy. The windows didn’t close flush, along with not being double glazed so we had constant sound of vehicles moving.

Posted by on 8 Aug. 2021

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2 out of 5
We had a room overlooking the motorway that did not stop all weekend and we hardly slept. Positive note it was clean but the room was extremely tired and in need of some major repairs.

Posted by on 4 Jul. 2021

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5 out of 5

Posted by on 15 Apr. 2021

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Comment from Hotel Management

27 Apr. 2021 by .

Dear guest, thank you for giving us a perfect rating. We do hope to have you as our guest again in the near future. Please do not hesitate to contact us if there is anything we can help you with. Once again, thank you for choosing to stay at Quest on the Terrace. Take care! Kind regards, Reception.

4 out of 5
Has steps in the apartment witch is a little odd, comfortable bed and everything you need including full kitchen facilities and washing machine.

Posted by on 21 Mar. 2021

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5 out of 5
Centrally located, easy access, clean and appreciated full apartment amenities, very enjoyable stay.

Posted by , from New Zealand on 21 Oct. 2020

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Comment from Hotel Management

22 Oct. 2020 by Reception

Dear Guest, Thank you for taking the time to review our property. We are glad you enjoyed your stay at Quest. We look forward to seeing you in the near future. Kind Regards,

3 out of 5
Central location is good however apartments starting to look worn and could do with a makeover. Booking confirmed three months before stay but three days prior to arrival received a call to say facility was overbooked and we were booked into another hotel for the first night of our stay. Very disappointing

Posted by , from Wellington - The Terrace on 7 Oct. 2020

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Comment from Hotel Management

12 Oct. 2020 by Reception

Dear Guest, Thank you for your review. We have spoken to our maintenance team about the above mentioned issues and will be working on resolving them as soon as possible. For the overbooking we sincerely apologize for the inconvenience caused, as there was a glitch in our systems that caused it. If there is anything else you would like to chat with us about, please do not hesitate to get in touch with us. Kind Regards,

4 out of 5
Our room was fine, tidy and clean, staff were very helpful and friendly at all times. The only thing i would say is that if you had young children i would be very concerned about the windows, they were old and could be opened right up. A small child could easily have fallen out.

Posted by on 19 Jul. 2020

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Comment from Hotel Management

5 Sep. 2020 by Reception

Dear Guest, thank you for taking the time to review your stay with us. Please know that your comments have been noted and we are working towards improving our service. Take care! Kind regards, Reception.

4 out of 5

Posted by on 7 Jul. 2020

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4 out of 5
The apartment was small, but very comfortable. The bed, bedding, and appliances were all fantastic. Big let down was the traffic noise, which was only as bad as it was because the balcony door in our room did not have a great seal on it. The reception staff were friendly and helpful. For the price it was a nice place to stay. Great location, very comfortable and clean.

Posted by on 6 Jul. 2020

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Comment from Hotel Management

2 Aug. 2020 by .

Dear Guest, thank you for taking the time to review your stay with us. We do hope you had a comfortable stay. If you're travelling to our area again soon, don't hesitate to call us. Take care! Kind regards, Reception.

4 out of 5
Difficult parking and no milk In fridge Late evening arrival, duty manager excellent.

Posted by on 20 May 2020

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About the Quest on the Terrace

Location 120 The Terrace, Wellington, 6011

Property Features

Quest on the Terrace offers its guests a fitness center, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool and health club at a partner property. This 3.5-star Wellington aparthotel is smoke free.

  • 51 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Wellington Station (1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest on the Terrace offers 51 accommodations with washers/dryers and coffee/tea makers. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. This Wellington aparthotel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 8 AM - 4 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 8 AM - 4 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available.

  • No cots (infant beds) available
  • No lifts
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 25 per day (in/out privileges)
  • Rollaway bed fee: NZD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Terrace
  • Quest Terrace Apartment
  • Quest Terrace Apartment Wellington
  • Quest Terrace Wellington
  • Quest On The Terrace Hotel Wellington
  • Quest Terrace Aparthotel Wellington
  • Quest Terrace Aparthotel
  • Quest on the Terrace Aparthotel
  • Quest on the Terrace Wellington
  • Quest on the Terrace Aparthotel Wellington

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.