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3.8 out of 5

"Our room was very small which led to us feeling claustrophobic. The lack of natural light didn't help. We did laugh after reading the list of things ... " More

By a verified traveller on Mon 24 Feb 2020

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Hotel Description

Quest Atrium Serviced Apartments places you in the center of Wellington, within just a 15-minute stroll of Beehive and Carter Observatory. Highlights at this aparthotel include a sauna, and in-room kitchenettes and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a DVD player, and a coffee/tea maker. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A portable fan, a hair dryer, and a phone are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and dry cleaning/laundry services. Other amenities include laundry facilities, luggage storage, and a front-desk safe. Continental breakfast is available daily. There's also the convenience of self parking.

Places within a 15-minute walk of this 3.5-star Wellington aparthotel include St Paul's Cathedral and Te Papa (Museum of New Zealand).

Superior Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$153* Per night/room 10 Aug. - 11 Aug.

Family Apartment, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Studio, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quest Atrium Serviced Apartments ratings based on 659 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest Atrium Serviced Apartments

Everyone (413) Couples (131) Business (4) Students (1) Family (102)
3 out of 5
Our room was very small which led to us feeling claustrophobic. The lack of natural light didn't help. We did laugh after reading the list of things you can't do followed by the statement that you wanted us to consider this as a "home away from home".

Posted by on 24 Feb. 2020

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Comment from Hotel Management

19 Apr. 2020 by Kelsey A

Thank you for taking the time to leave your review. We appreciate your feedback and have noted your comments to the appropriate department for a further review.

4 out of 5
Great location close to Sky stadium and waterfront. There was a gym and a swimming pool available although I didn’t have time to indulge. Great shower pressure and comfortable bed. Could have done with a larger milk container instead of the small capitulated droplets.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

19 Apr. 2020 by Kelsey A

Thank you for taking the time to leave your review. We appreciate your feedback.

5 out of 5
Great service great stay would recommended to others visiting Wellington

Posted by on 6 Feb. 2020

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Comment from Hotel Management

19 Apr. 2020 by Kelsey A

Thank you for taking the time to leave your review. We appreciate your feedback.

5 out of 5
Great location. Excellent having the carpark. Nice and tidy and clean room - good bench space in the kitchen.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

19 Apr. 2020 by Kelsey A

Thank you for taking the time to leave your review. We appreciate your feedback.

5 out of 5
Very comfortable and secure apartment that has excellent services.

Posted by on 3 Feb. 2020

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Comment from Hotel Management

19 Apr. 2020 by Kelsey A

Thank you for taking the time to leave your review. We appreciate your feedback.

4 out of 5

Posted by on 5 Jan. 2020

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Comment from Hotel Management

19 Apr. 2020 by Kelsey A

Thank you for taking the time to leave your review. We appreciate your feedback.

5 out of 5
Very tidy, comfortable bed and clean. 3rd time staying here.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

19 Apr. 2020 by Kelsey A

Thank you for taking the time to leave your review. We appreciate your feedback.

4 out of 5

Posted by on 25 Oct. 2019

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Comment from Hotel Management

19 Apr. 2020 by Kelsey A

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4 out of 5
Great location. Quiet. Parking underneath building a little tricky but good directions

Posted by , from Auckland on 11 Oct. 2019

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Comment from Hotel Management

19 Apr. 2020 by Kelsey A

Thank you for taking the time to leave your review. We appreciate your feedback.

4 out of 5
Great location. Friendly staff. Rooms clean and pleasant decor.

Posted by on 5 Oct. 2019

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Comment from Hotel Management

19 Apr. 2020 by Kelsey A

Thank you for taking the time to leave your review. We appreciate your feedback.

About the Quest Atrium Serviced Apartments

Location 154 The Terrace, Wellington, 6011

Property Features

Quest Atrium Serviced Apartments offers its guests a sauna and a fitness center. Public spaces have free WiFi and wired Internet. The business-friendly Quest Atrium Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. This 3.5-star Wellington aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 9 levels
  • Built in 2004
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Wellington Intl. Airport (WLG) (8.2 km / 5.1 mi)
  • Train station: Wellington Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Atrium Serviced Apartments offers 52 accommodations with washers/dryers and DVD players. Flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Wellington aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The property’s pool, gym and sauna is closed on Good Friday, Christmas Day, Boxing Day and New Year's Day.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 9:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per night.
  • Cribs (infant beds) are available for NZD 15 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • Staffed front desk
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 12 and NZD 25 for adults, NZD 12 and NZD 25 for children (approximately)
  • Self parking fee: NZD 20 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atrium Serviced Apartments
  • Quest Atrium
  • Quest Atrium Apartments
  • Quest Atrium Serviced
  • Quest Atrium Serviced Apartments
  • Quest Atrium Serviced Apartments Wellington
  • Quest Atrium Serviced Wellington
  • Quest Atrium Serviced Apartments Apartment Wellington
  • Quest Atrium Serviced Apartments Apartment
  • Quest Atrium Hotel Wellington
  • Quest Atrium Wellington Hotel
  • Quest Atrium Serviced Apartments Aparthotel
  • Quest Atrium Serviced Apartments Wellington
  • Quest Atrium Serviced Apartments Aparthotel Wellington

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.