3.8 out of 5

"Ideal for just the two of us. Easy to find, reception staff were very helpful and everything was clean and tidy. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

Quest Atrium Serviced Apartments places you in the center of Wellington, within just a 15-minute stroll of Beehive and St Paul's Cathedral. Highlights at this aparthotel include a sauna, and in-room kitchenettes and free WiFi.

You can enjoy a flat-screen TV with cable channels, and each apartment features a DVD player, a coffee/tea maker, and portable fans. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave, and a hob. A hairdryer, a phone, and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, a fitness centre, and dry cleaning/laundry services. Added amenities include laundry facilities, luggage storage, and a front desk safe. Each morning continental breakfast is available. There's also the convenience of self parking.

Sights within a 20-minute walk of this 3.5-star Wellington aparthotel include Old St Paul's and Te Papa (Museum of New Zealand).

Quest Atrium Serviced Apartments ratings based on 633 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quest Atrium Serviced Apartments

Everyone (406) Couples (122) Business (4) Students (1) Family (94)
4 out of 5
Overall stay was good. Property getting a bit dated, but room was clean and staff helpful

Posted by on 10 Mar. 2019

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2 out of 5
It was clean inside the unit which was absurdly small fur the price. $330 to the tiniest room I’ve ever stayed in was high. The atrium was covered in scaffolding which meant access waschallengibg to the car park and workmen started early. Also hard to open doors and window. Really hot with no air con and a fan that nearly filled the room obliterating half the tv Good water pressure in shower. And I have already filled out this survey so not sure why I keep being asked to do it again?

Posted by on 26 Feb. 2019

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4 out of 5
The stairwell was visually ugly and smelly like a car park stairwell- it let the whole building down

Posted by on 17 Feb. 2019

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3 out of 5
The property was under construction - hazard tape and debris everywhere. No air conditioning.

Posted by on 6 Feb. 2019

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2 out of 5
When arriving into the room it had a very strong musty, wet smell that everyone smelt straight away. Once in the room for a while you didnt smell it but once you left and came back again you could smell it. Booked with 3 children and was given 2 queen beds and a foldout. Booked for the pool for the kids but the description and photo dont really explain what it is. It was just for lane swimming attached to the gym, so people didnt really appreciate the kids being there.

Posted by on 16 Jan. 2019

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4 out of 5

Posted by on 16 Jan. 2019

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4 out of 5
Great location for convenient walk to Te Papa, waterfront, restaurants etc. Being right by motorway was not an issue. Nice to see and hear the cable car bell through the day.

Posted by on 1 Jan. 2019

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2 out of 5

Posted by on 24 Dec. 2018

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2 out of 5
The apartments are not properly insulated so there is a lot of noise from lifts people having conversations in the hall ways. There is a sign to says do notslam doors as the noise travels. The apartment that I had had a view into the atrium. Trying to sleep with a window open is impossible. I found it difficult to sleep and it was like sleeping in a cupboard. No natural light. I travel monthly and have stayed in many different places that I return to. This will not be the case here. Staff were friendly however.

Posted by on 11 Dec. 2018

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2 out of 5
Paid 175$ for 1 night no air conditioning in room they just provided a fan, ridiculous for the money and standard of accomodation

Posted by on 5 Dec. 2018

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About the Quest Atrium Serviced Apartments

Location 154 The Terrace, Wellington, 6011

Renovations + Closures

The property will be renovating from 21 January 2019 until 20 September 2019 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

Quest Atrium Serviced Apartments offers its guests a sauna and a fitness centre. WiFi and wired Internet are free in public spaces. The business-friendly Quest Atrium Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. This 3.5-star Wellington aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 9 levels
  • Built in 2004
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Wellington (WLG-Wellington Intl.) (8.2 km / 5.1 mi)
  • Train station: Wellington Station (1.2 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Atrium Serviced Apartments offers 52 forms of accommodation with DVD players and coffee/tea makers. Flat-screen televisions come with premium cable channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Wellington aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Nearby Activities

Recreational amenities at the aparthotel include a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 7 AM-8:00 PM
  • Saturday-Sunday: 9 AM-6 PM
If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation.

The property’s pool, gym and sauna is closed on Good Friday, Christmas Day, Boxing Day and New Year's Day. For more details, please contact the property using the information on the reservation confirmation received after booking.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 8:00 PM
  • Saturday - Sunday: 9 AM - 6 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per night.
  • Cribs (infant beds) are available for NZD 15 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 12 and NZD 25 for adults, and NZD 12 and NZD 25 for children (approximately)
  • Self-parking fee: NZD 20 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 30 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Atrium Serviced Apartments Wellington
  • Quest Atrium Serviced Apartments
  • Quest Atrium Serviced Wellington
  • Quest Atrium Serviced
  • Quest Atrium Serviced Apartments Apartment Wellington
  • Quest Atrium Serviced Apartments Apartment
  • Quest Atrium Hotel Wellington
  • Quest Atrium Wellington Hotel

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 3-device limit. WiFi in public areas is also free and has a 3-device limit.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.