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DoubleTree by Hilton York

4.0 star property
Hotel with a restaurant, 5-minute walk to Shambles

Photo gallery for DoubleTree by Hilton York

Café
Reception
Exterior
Coffee shop
Junior Suite, 1 King Bed, Non Smoking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Parking available
The current price is NZ$163
includes taxes & fees
26 Feb - 27 Feb

Explore the area

View map
St Maurices Road, York, England, YO31 7JA
  • Place, York St. John University
    ‪3 min walk‬
  • Place, York Minster
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

Junior Suite

  • Sleeps 3

Cozy Double Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

Duplex Double Room

  • Sleeps 2

View all photos for Two Room Family Room

Bathroom

Two Room Family Room

  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Hairdryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Bathrobes
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

7.6 out of 10
Good
(28 reviews)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(28 reviews)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Hairdryer
Designer toiletries
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Hairdryer
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Hairdryer
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Twin Room

Twin Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Hairdryer
Designer toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

Highlights

Individually decorated
Heating
Free cots/infant beds
TV
Blackout curtains
Shower/bath combination
Hairdryer
Designer toiletries
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

View all photos for Accessible Twin Room

In-room safe, individually decorated, desk, blackout curtains

Accessible Twin Room

  • Sleeps 2

Family Room

  • Sleeps 3

About the area

York

DoubleTree by Hilton York puts you in the heart of York, within just a 10-minute stroll of Shambles and York Minster. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The Yorkshire bar & grill serves local cuisine and is open for breakfast, lunch and dinner. 4 meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class The Groves hotel include Merchant Adventurers' Hall and Jorvik Viking Centre.

What's nearby

  • York St. John University - 3 min walk - 0.3 km
  • York Minster - 6 min walk - 0.5 km
  • Shambles - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 9 min walk - 0.8 km
  • York Dungeon - 10 min walk - 0.9 km

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪200 Degrees Coffee - ‬5 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪St Anthony's Hall Garden - ‬4 min walk
  • ‪Black Swan Inn - ‬5 min walk
  • ‪The Last Drop Inn - ‬6 min walk

About this property

DoubleTree by Hilton York

Hotel with a restaurant, 5-minute walk to Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital televisions are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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Radisson Hotel York
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  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 1,002 reviews
The price is NZ$166
includes taxes & fees
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Radisson Hotel York

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 25 per day)
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Uncovered self-parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton York?

DoubleTree by Hilton York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton York?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton York on 26 Feb 2026 start from NZ$162.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton York?

Yep, DoubleTree by Hilton York has an uncovered self car park for GBP 25 per day. A self car park is also available, for a fee.

Is DoubleTree by Hilton York family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton York is a hit with families.

Does DoubleTree by Hilton York serve breakfast?

Yeah, our guests enjoy the full breakfast here! Served weekdays from 7:00 AM to 10:00 AM and weekends between 7:00 AM and 11:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton York?

No, DoubleTree by Hilton York does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton York?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton York?

Dogs are welcome at DoubleTree by Hilton York, with food and water bowls on offer.

DoubleTree by Hilton York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 378 out of 1005 reviews
Rating 8 - Good. 298 out of 1005 reviews
Rating 6 - Okay. 161 out of 1005 reviews
Rating 4 - Poor. 113 out of 1005 reviews
Rating 2 - Terrible. 55 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy room however room next door to lift , not suitable for use as lift noise is too loud and wakes with each use. Light needed to use tea tray safely no light near t.v. where only option to place tray or kettle . switched rooms had a good nights sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities
Nice hotel. Clean well kept and great service, 2 minute walk into town
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Jack

Stayed 1 night in Oct 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was very nice, however the pillows could be better. Too soft with no support. Wi-fi in the room was not very good. Staff were very helpful. Breakfast was very good. Plenty of it and good choices. Great location of the hotel for the city centre.( this is the correct spelling of centre. It's not center.We are not American). Enjoyed our stay
Stayed 2 nights in Oct 2025

4/10 Poor

Anna

Stayed 1 night in Jun 2025

2/10 Terrible

Caz

Disliked: Cleanliness, staff & service, property conditions & facilities
Probably worst hotel experience ever and we have stayed in a lot of hotels. Limited parking equals no parking unless disabled or electric car. BUT massive issue with our room. We were told needed to wait for room to be inspected after it was cleaned and we were there soon after 3 and official check in from 4pm. Fine but .. when we got to the room there weee 6 bags and cases in room from another guest, empty champagne bottle, used glasses and broken light dangling from the ceiling! Lied to by 2 members of staff therefore about an inspection. On complaining at the shambles and paying £250 for the pleasure for one night room only , we were upgraded to a deluxe room. No idea why they thought it was deluxe. Whole place is tired and clearly badly managed. Do not stay here
Stayed 1 night in Oct 2025

2/10 Terrible

Nicola

Travelled with family
Disliked: Staff & service, property conditions & facilities
We were in a room where we had to walk outside to get to it, through broken outside door, up 2 flights of creaky stairs to a converted attic space. The radiators weren’t working and the room was freezing. The furniture was so old, carpets stained and velux windows really dirty. We complained about the state of the room. The lady on reception didn’t seem at all shocked by our complaint. She said that she wouldn’t give a refund as we booked via Expedia. Disgraceful!! Don’t stay there!
Stayed 1 night in Oct 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly. A very good value. Room was very nice
Stayed 1 night in Oct 2025

6/10 Okay

Steven

Stayed 2 nights in Oct 2025

6/10 Okay

Alan

Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn, Bolton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception were superb. Really welcoming and helpful. Really recommend.,
Stayed 1 night in Sep 2025

2/10 Terrible

Lewis O

Stayed 1 night in Sep 2025

10/10 Excellent

Crispy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location hotel for the city
Stayed 1 night in Sep 2025

6/10 Okay

KELLIE

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed in Room; Amazing Location

We were put in a room that had no Wifi, no air conditioning and a fan. We were offered to move rooms, however, we were only there for 2 nights and this would take away from our time in York. Location is amazing!! Breakfast was ok, very crowded and hard to get coffee due to how close the coffee machine was to the buffet. Speciality coffee wasn't working on the second morning.
Stayed 2 nights in Sep 2025

4/10 Poor

Rob

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Catherine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing and dirty

We checked into the DoubleTree by Hilton York on 30th August 2025. We were allocated room 52 which is a duplex. The room was dingy, dirty with only half the lights working and slash marks on the wall. We went to the front desk and were allocated room 36 instead, but told to keep 52 for the water because the hot water was off in 36 In 52 there was no plug for the bath, the desk gave us one. On the evening of 30th August I got a call from the hotel saying it was a miscommunication about keeping room 52 and they needed it back. I said that we had originally booked that room for the bath as my husband can't fit in the showers. The manager asked that we keep 36 for the night and change again the next day. In the morning, accessing the bathroom in 36 we saw the appalling state of it. Mildew all over the shower, toilet and sink not attached to the wall, plugs hanging off, paint falling off the ceiling and all over the already dirty floor. I have photos and videos of this. We got out and went for breakfast where the staff there were loudly commenting on how much people had eaten and how fat they were. The front desk (who were fantastic by the way) changed our room again, to an actual clean one. All of this took a day and a half of our 2 day break and was so stressful and disappointing. On checking out we were given 25000 Hilton honors points as compensation. The hotel made the account, which was immediately hacked and someone changed the email connected to it and stole the points.
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff were friendly enough but there are a distinct lack of facilities i.e room service and no welcome pack to provide any details i.e wi-fi or local amenities, the food was untried so i can not comment on that but the room was needing some tlc, wardrobe door handles and drawer handles with parts missing and shower screen with poorly fitting seals made for a very wet bathroom floor, also i think having to ask reception for a shower/bath mat is a bit much, the cast iron bath although a nice feature is slippy as without one
Stayed 2 nights in Aug 2025

6/10 Okay

Philip

Stayed 2 nights in Aug 2025

4/10 Poor

Marian

Disliked: Staff & service
The Bathroom certainly needed maintenance, no towel rail, toilet seat not secure and toilet holder hanging of the wall. Room wasn’t serviced when we arrived back at 4.30pm!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

Amazing
Stayed 1 night in Aug 2025

4/10 Poor

Craig

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing for a Hilton Hotel. Have stayed in quite a few and this was by far the worst. Reception area was very nice. Because my booking was not sent through to the hotel we had to wait for in excess of 1.5 hours until Expedia and the hotel agreed that I had paid in advance. Because of this I was upgraded to a suite which I felt like it dated back to the 90’s. The curtains and netts were not fixed properly. The carpet was stained, the toilet flush was difficult to use, only certain channels worked on the tv and the whole bedroom and bathroom needed to to fully refurbished. All in all certainly not a hotel I will revisit. Only one plus side was that the location was spot on
Stayed 2 nights in Aug 2025

4/10 Poor

Beth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room was dirty and had stains everywhere. There were holes in the floorboards which had been covered by the carpets and the bath panelling was falling about. The only redeeming quality is the location.
Stayed 2 nights in Aug 2025