6/10 Okay
John
19 Jan 2024
Disliked: Property conditions & facilities
Curate's egg
We stayed here before when it ws the Best Western Monkbar. Quite a few changes now, but a reasonable spot for an evening.
Our room was upgraded to a "De Luxe", which didn't seem to mean much. Whilst a comfortable room, with fortunately good heating and a nice TV, I felt that it showed signs of lack of attention to detail and a hint of decay, particularly in the bathroom. There was a pool of watreer behind the toilet when we arrived, which didn't return once it had been mopped up. There was also a large crack in the end of the bath surround, the top of which had been inexpertly remedied with some mastic. The windows were disgusting, with what appeared to be rotting frames and some rather nasty black stuff.
Bar servbice was farcical. The first can of "draught" Guinness had frozen in the fridge and had to be discarded and the half of shandy was most inepertly poured.How many members of staff are required to man and empty bar?! Breakfast was fine and the "complimentary" biscuuits on arrival wre welcomed by me, if not by my wife
John
Stayed 1 night in Jan 2024