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"The property is pretty warn down. the roof was peeling in the bath room, the outdoor decking is dangerous as there are bits of wood not nailed in. Qui ... " More

By a verified traveller on Sun 29 Nov 2020

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Hotel Description

At Airport Palms Hotel you'll be 2.7 km (1.7 mi) from Villa Maria Estate and 3.7 km (2.3 mi) from Otuataua Stonefields. Highlights at this hotel include in-room free WiFi and balconies.

Private yards, flat-screen TVs, and coffee/tea makers are featured in all 39 rooms. Down comforters and free toiletries are nice touches to enhance your stay. Refrigerators and desks are also available.

This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk, and a terrace. Added amenities include laundry facilities, a garden, and a picnic area.

Within a 15-minute drive of this 3-star Mangere hotel, attractions include Rainbow's End and Eden Park.

Queen Room with Free Round-Trip Airport Transfer

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$102* Per night/room 27 Jan. - 28 Jan.

Garden View Queen Room with Free Round-Trip Airport Transfer

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Twin Room with Free Round-Trip Airport Transfer

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room with Free Round-Trip Airport Transfer

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Garden View Twin room with Free Round-Trip Airport Transfer

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Airport Palms Hotel ratings based on 80 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Airport Palms Hotel

Everyone (52) Couples (11) Family (17)
3 out of 5
The property is pretty warn down. the roof was peeling in the bath room, the outdoor decking is dangerous as there are bits of wood not nailed in. Quite unstable. The rooms have the basics, it does not feel as clean due to the worn down nature. The original booking said it was non-refundable and came with a free airport shuttle service. However, after making the non-refundable booking, I got a message from the hotel to say "the shuttle service is not operating, sorry for the inconvenience". You get what you pay for, even thought it could still be a little cheaper. Staff are friendly and helpful.

Posted by on 29 Nov. 2020

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3 out of 5
Good price, pleasant and helpful staff, free WIFI, comfortable bed, located close to airport with free parking. Disappointed that pool was unusable, decor pretty shabby and needed to get a staff member to tune TV in. Potholes, rubbish and generally unkempt car park was a bit off putting.

Posted by , from Nelson on 20 Nov. 2020

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5 out of 5
It was fine the room itself. It is abit tired and old and could do with some work on the outside but overall its fine.

Posted by , from Auckland on 16 Oct. 2020

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1 out of 5
Shower was flooded broken tiles in bathroom only one body wash

Posted by on 16 Aug. 2020

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3 out of 5
Whilst the venue is in a very handy location especially to the Airport. It is very tired and a bit run down with some of the room amenities such as the bathrooms shown some real wear and tear. There was no one on reception when I arrived so had to leave and come back and no lighting in the car park so very hard to see where to go to get to the room. The Bed however was comfortable

Posted by , from Wellington New Zealand on 28 Jul. 2020

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3 out of 5
this property was very reasonably priced but the room did not smell very nice.

Posted by , from NZ on 24 Jun. 2020

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4 out of 5
A bit dated but tidy and clean Cat park and drive way need attention

Posted by on 4 Jun. 2020

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4 out of 5
Staff where lovely and friendly. The jug area in the rooms need to be updated and maybe a microwave in the rooms

Posted by on 23 Mar. 2020

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2 out of 5
The carpet was dirty my Wifes socks turned brown in our room . Never again.

Posted by on 17 Mar. 2020

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4 out of 5
I like the hotel, as it was close to the airport, nice and clean, but there is a little thing for you to know. At 4 am we packed bags but could not leave as the gate was locked. I wanted to go back to the room and call the staff, but once you left the building at night, there is no way back. I had to find the number on my mobile, call the front desk and somebody open the gate for us. I understand the security, but we should be told, it was a bit nervous. Otherwise, the hotel is good.

Posted by on 15 Mar. 2020

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About the Airport Palms Hotel

Location 190 Kirkbride Road, Mangere, 2022

Property Features

As a guest of Airport Palms Hotel, you'll find a terrace, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. The business-friendly Airport Palms Hotel also features a garden, a picnic area, and laundry facilities. Smoking is allowed in designated areas at this 3-star Mangere hotel.

  • 39 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Auckland Intl. Airport (AKL) (4.4 km / 2.7 mi)
  • Train station: Auckland Middlemore Station (6.7 km / 4.2 mi)

Room Amenities

Airport Palms Hotel offers 39 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers. This Mangere hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Private balcony
  • Private outdoor space
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 17
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Airport Palms Hotel Mangere
  • Airport Palms Mangere
  • Airport Palms Hotel Hotel
  • Airport Palms Hotel Mangere
  • Airport Palms Hotel Hotel Mangere

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.