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4.1 out of 5

"Clean and comfortable room, though a little on the small side " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

A luxury stay in the heart of Auckland awaits you at VR Queen Street - Hotel & Suites. Within steps you'll find Queen Street Shopping District and The Civic within a 10-minute stroll. Highlights at this hotel include a restaurant and in-room free WiFi.

All 80 rooms feature LCD TVs with digital channels, and you can enjoy iPod docks, coffee/tea makers, and hair dryers. Refrigerators, microwaves, and room service make in-room dining convenient, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Phones and desks are also available.

For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star Newton hotel include Sky Tower and Aotea Centre.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$107* Per night/room 22 Mar. - 23 Mar.

Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Compact Single Room (1 x Single Bed)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

VR Queen Street - Hotel & Suites ratings based on 512 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for VR Queen Street - Hotel & Suites

Everyone (324) Couples (128) Business (7) Family (45)
4 out of 5

Posted by on 14 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Front Office Manager

Dear Valued Guest, It is great to hear that you had a comfortable stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

4 out of 5
Clean and comfortable room, though a little on the small side

Posted by on 13 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by Front Office Manager

Dear Valued Guest, It is great to hear that you had a comfortable stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

4 out of 5
I liked this property’s location and on site parking is a large bonus in the CBD

Posted by on 11 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Manager

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Manager

4 out of 5
Centrally located so convenient. Bathroom was very small, very squashed.

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Front Office Manager

Dear Valued Guest, Thank you for taking the time to review our hotel! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards,

3 out of 5
Hotel had an old, tired look. Carpet in our room was stained throughout, & area behind master bedroom door clearly hadn’t been vacuumed as it was very dusty & a used tissue had been left behind.

Posted by on 30 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Manager

Dear Valued Guest, Thank you for taking the time to review our hotel! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards, Manager

1 out of 5
Our room had two holes that looked like someone put a first through them, and when we informed then they acted suprised to hear. Getting a parking space was an ordeal. Transparent walk between bathroom and bedroom isn't cool when sharing room with others. There was a horrible musty smell in the room and hallways, only one lift working, had to wait 10 minutes to get down to ground floor

Posted by on 12 Jan. 2020

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Comment from Hotel Management

14 Jan. 2020 by Manager

Dear Valued Guest, Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards, Manager

2 out of 5
Front staff very lazy and rude.Room not like the photos or discription

Posted by on 7 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Manager

Dear Valued Guest, Thank you for taking the time to review our hotel! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards, Manager

2 out of 5
Location fantastic close to shops and very central Rooms poor condition carpet holes in furniture faded and old felt dirty

Posted by on 26 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Manager

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards, Managerq

3 out of 5
We had a few problens to stRt ith but they were quickly fixed and we were compensated with free breakfast. The carpet was fairly blotchy and grubby. Overall ok.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Front office manager

Dear Valued Guest, Thank you for taking the time to review our hotel! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards,

5 out of 5
Great location. Very clean and comfortable. Staff were very helpful.

Posted by on 12 Nov. 2019

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Comment from Hotel Management

13 Nov. 2019 by Front Office manager

Dear Valued Guest, It is great to hear that you had a comfortable stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

About the VR Queen Street - Hotel & Suites

Location 401 Queen Street, Auckland, 1010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at the luxury VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

  • 1 building
  • 80 guestrooms or units
  • 8 levels
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (19.5 km / 12.1 mi)
  • Train station: Auckland Britomart Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

VR Queen Street - Hotel & Suites has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Cribs (infant beds) are available for NZD 30 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 26.5 per person (approximately)
  • Self parking fee: NZD 35 per night
  • Late check-out fee: NZD 25 (subject to availability)
  • Crib (infant bed) fee: NZD 30 per stay
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • VR Queen Street Limited
  • VR Queen Street Limited Auckland
  • VR Queen Street Hotel Auckland
  • VR Queen Street Hotel
  • VR Queen Street Auckland
  • VR Queen Street
  • VR Queen Street Auckland New Zealand
  • VR Queen Street Hotel Suites
  • Vr Queen & Suites Auckland
  • VR Queen Street - Hotel & Suites Hotel
  • VR Queen Street - Hotel & Suites Auckland
  • VR Queen Street - Hotel & Suites Hotel Auckland

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Auckland-Hotels-VR-Queen-Street---Hotel-&-Suites.h8008450-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.