4.1 out of 5

"Room was smaller then expected with a single bed. However the location was great " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A luxury stay in the heart of Auckland awaits you at VR Queen Street - Hotel & Suites. Within steps you'll find Queen Street Shopping District and Auckland Town Hall within a 10-minute stroll. Highlights at this hotel include a restaurant and in-room free WiFi.

You can enjoy LCD TVs with digital channels, and all 80 rooms feature iPod docks, coffee/tea makers and hairdryers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges, microwaves and room service. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Additionally, phones and desks are available.

At the hotel's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4.5-star Newton hotel include The Civic and Aotea Centre.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$95* Per night/room 29 Sep. - 30 Sep.

Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Compact Single Room (1 x Single Bed)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

VR Queen Street - Hotel & Suites ratings based on 493 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for VR Queen Street - Hotel & Suites

Everyone (320) Couples (125) Business (7) Family (34)
4 out of 5
Nice and clean, convenient location, friendly staff.

Posted by on 4 Sep. 2019

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Comment from Hotel Management

7 Sep. 2019 by Front Office Manager

Dear Valued Guest, It is great to hear that you had a comfortable stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

4 out of 5
I've stayed before and enjoyed the location. The hotel is well presented. This stay I was a little disappointed with cleanliness as the table was not cleaned as well as the shower curtain needed to be washed. Also I wish the mattress had a mattress protector. But otherwise I was happy with staff and the service.

Posted by on 4 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Manager

Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards, Manager

4 out of 5
excellent location for the inner city and cleanliness

Posted by on 30 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Manager

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Manager

2 out of 5
Hotel looked good when we arrived, staff pleasant parking at property but you are charged for its use, room ok size except for the bathroom - a tight fit for one - my husband and I stayed in a Deluxe King Room!? King bed two singles pushed together nothing I would consider deluxe.... And definitely dont eat here at the Restaurant unless you enjoy stale supermarket pancakes for breakfast an omelet my child could cook better and runny powdered mashed potatoes with your dinner . If you get it at a cheap rate thats what you will get

Posted by , from Whangarei, NZ on 26 Aug. 2019

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Comment from Hotel Management

27 Aug. 2019 by Front Office Manager

Dear Valued Guest, Thank you for taking the time to review our hotel! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards,

4 out of 5
Nice, clean and convenient for what we needed. The staff were friendly and the place was easy to find. Good price as weel.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Front Office Manager

Dear Valued Guest, It is great to hear that you had a comfortable stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

5 out of 5

Posted by on 28 Jul. 2019

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Comment from Hotel Management

30 Jul. 2019 by Manager

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Manager

4 out of 5
Very pleasant and informative desk manager. Efficient check in . Good location.

Posted by on 25 Jul. 2019

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Comment from Hotel Management

25 Jul. 2019 by Front Office Manager

Dear Valued Guest, It is great to hear that you had a comfortable stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

5 out of 5
Overall, i enjoyed my stay at the hotel. The staff acted with professionalism and the rooms were very clean.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Manager

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Manager

4 out of 5
Great location.. Walking distance to Auckland CBD. Hotel well presented...

Posted by on 9 Jul. 2019

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Comment from Hotel Management

9 Jul. 2019 by Front Office Manager

Dear Valued Guest, It is great to hear that you had a comfortable stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

4 out of 5
Room nice and roomy but noisy with a fan in ceiling going continuously

Posted by on 30 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by Manager

Dear Valued Guest, Thank you for taking the time to review our hotel! The issue which was raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards, Manager

About the VR Queen Street - Hotel & Suites

Location 401 Queen Street, Auckland, 1010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and laundry facilities are also featured at the luxury VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

  • 1 building
  • 80 guestrooms or units
  • 8 levels
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (27.1 km / 16.8 mi)
  • Train station: Auckland Mt Eden Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

VR Queen Street - Hotel & Suites offers 80 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Fridge
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

VR Queen Street - Hotel & Suites has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Cribs (infant beds) are available for NZD 30 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 26.5 per person (approximately)
  • Self-parking fee: NZD 35 per night
  • Late check-out fee: NZD 25 (subject to availability)
  • Crib (infant bed) fee: NZD 30 per stay
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • VR Queen Street Limited
  • VR Queen Street Limited Auckland
  • VR Queen Street Hotel Auckland
  • VR Queen Street Hotel
  • VR Queen Street Auckland
  • VR Queen Street
  • VR Queen Street Auckland New Zealand
  • VR Queen Street Hotel Suites
  • Vr Queen & Suites Auckland
  • VR Queen Street - Hotel & Suites Hotel
  • VR Queen Street - Hotel & Suites Auckland
  • VR Queen Street - Hotel & Suites Hotel Auckland

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Auckland-Hotels-VR-Queen-Street---Hotel-&-Suites.h8008450-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.