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Copthorne Hotel Auckland City

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Copthorne Hotel Auckland City

View from room
Superior Room, 2 Double Beds | View from room
Junior Suite
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
The current price is NZ$129
includes taxes & fees
13 July - 14 July

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • Spark Arena
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Sky Tower
    ‪14 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbour View

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Separate bedroom
  • 22 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(47 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | View from room

Superior Room, 2 Double Beds

8.2 out of 10
Very good
(30 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Blackout curtains
Separate bedroom
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Double Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Two Double Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room with Harbourview

1 bedroom, in-room safe, desk, blackout curtains

Superior King Room with Harbourview

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, in-room safe, desk, blackout curtains

Superior King Room

  • Sleeps 2
  • 1 King Bed

Superior Accessible 1 King Or 2 Doubles

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About the area

Auckland

Copthorne Hotel Auckland City puts you in the heart of Auckland, steps from University of Auckland and within a 10-minute stroll of Spark Arena. Highlights at this eco-friendly hotel include in-room free WiFi, balconies and plasma TVs. .The restaurant, Zoes for Breakfast, serves local cuisine and is open for breakfast. Zoes Bar is the hotel's own bar. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site. .Within a 15-minute walk of this 4-property class Auckland Central Business District hotel, attractions include Queen Street Shopping District and Queens Wharf.

What's nearby

  • University of Auckland - 1 min walk - 0.0 km
  • Spark Arena - 5 min walk - 0.5 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km
  • Sky Tower - 14 min walk - 1.2 km
  • SkyCity Casino - 14 min walk - 1.2 km

Getting around

  • The Strand Station - 9 min walk
  • Auckland Britomart Station - 11 min walk
  • Auckland (AKL-Auckland Intl.) - 25 min drive

Restaurants

  • ‪Provedor - ‬6 min walk
  • ‪Old Government House - ‬4 min walk
  • ‪Tanpopo Ramen - ‬7 min walk
  • ‪The Northern Club - ‬6 min walk
  • ‪Hollywood Espresso Metro - ‬6 min walk

About this property

Copthorne Hotel Auckland City

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 106 guestrooms or units
  • 6 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Copthorne Hotel Auckland City offers 106 accommodations with a safe and a hairdryer. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (90 centimetre high)
  • Lift (82 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Self-parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 123346e

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Frequently asked questions

What is the cancellation policy at Copthorne Hotel Auckland City?

Copthorne Hotel Auckland City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Copthorne Hotel Auckland City?

As of 8 Jul 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel Auckland City on 13 Jul 2025 start from NZ$129.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Copthorne Hotel Auckland City?

Yep, Copthorne Hotel Auckland City has a self car park for NZD 30 per day. Onsite parking is limited.

Are there any beaches close to Copthorne Hotel Auckland City?

The closest beach to Copthorne Hotel Auckland City is Takapuna Beach (6.8 km).

What makes Copthorne Hotel Auckland City a romantic place to stay?

A lounge bar and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Copthorne Hotel Auckland City.

Does Copthorne Hotel Auckland City serve breakfast?

You bet, buffet brekkie is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Copthorne Hotel Auckland City?

No, Copthorne Hotel Auckland City does not offer an airport shuttle service.

Is there a bar or restaurant at Copthorne Hotel Auckland City?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Copthorne Hotel Auckland City?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Copthorne Hotel Auckland City?

No, only service animals are allowed.

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 260 out of 1000 reviews
Rating 8 - Good. 436 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Godfrey

Travelled with partner
Liked: Cleanliness
There is a $30.00 per night parking charge. The management of this hotel need to make up their minds as to whether they are a short term parking lot or a hotel with guest parking. This charge caused us not to patronise the restaurant for either dinner or breakfast in protest. The meals/ drinks would have earned far more for the property than their annoying parking policy. Would not stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Denise

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Staff were kind, friendly and professional Beds comfortable however rooms very dated and warn. Clearly standard of rooms does not reflect a 4 star rating
Stayed 5 nights in Jun 2025

2/10 Terrible

Sajith

Disliked: Cleanliness, amenities, property conditions & facilities
Received mail saying NZD50 as security deposit but have to pay NZD150!!! Poor quality of hygiene, washrooms are mouldy, dirty sheets and uncleaned rooms Had changed the room on the next day itself but given a more worse room, literally saying if you shower room will be flooding. As we dont want to spoil our long weekend managed to stay all through the booking. Thankyou for housekeeping to provide extra towel to prevent flooding. Even exhaust is working at all.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Quiet time, nice and relaxing. Friendly helpful service. When I go back to Auckland that's where I'm staying.
Stayed 3 nights in May 2025

4/10 Poor

Michelle

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room was clean and the bed comfortable. However the bathroom door handle was hanging off, the sink had a huge crack in it and the toilet seat was very loose, I definitely would not stay here again and expected more from such a reputable hotel chain such as The Copthorn
Stayed 1 night in May 2025

6/10 Okay

Renee

A lot more dated than the photos show. Elevators are very small for wheelchair
Stayed 3 nights in Apr 2025

8/10 Good

Carole

Travelled with group
Liked: Amenities, property conditions & facilities
Overall the stay was good for the price we paid for.
Stayed 4 nights in Apr 2025

8/10 Good

Cheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for accn after going to a concert at Spark Arena
Stayed 2 nights in Apr 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a city stay with transport close by and easy walking distance to attractions and shopping/dining. Comfortable beds and lovely staff. The bathroom looks a little tired/dated, but everything was in working order.
Stayed 1 night in Apr 2025

8/10 Good

andrew

Liked: Amenities
Very convenient for spark arena
Stayed 1 night in Apr 2025

8/10 Good

Tracey, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for events at Spark Arena
Stayed 1 night in Apr 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place, a great value, in a great location. We would definitely come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Harbour easy walking distance and convienent
Stayed 1 night in Mar 2025

6/10 Okay

ARLENE

Liked: Cleanliness
Stayed one night after arriving on the TranzApline train. Ordered room service, food was average.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room furniture looking tired. Would like better selection of pillows. Would prefer printed information folder rather than download to phone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Shamar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it's not a flash hotel, it's situated nicely and the staff were friendly and helpful. Affordable and comfortable accommodation!
Stayed 3 nights in Mar 2025

6/10 Okay

Patricia

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Excellent location and service but room smelt damp and mouldy
Stayed 2 nights in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Not ultra-modern but I like that! Very comfortable and in a great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathryn, Feilding

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Property conditions & facilities
The location was great. For the price not worth the money and will not be staying there again.
Stayed 1 night in Mar 2025

6/10 Okay

Barbara

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very convenient. Clean and comfortable. Best water pressure I've ever experienced in a hotel shower but it is quite dated throughout. The full buffet breakfast wasn't worth the price at all. Overall, we only stayed for one night and it was satisfactory.
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and friendly staff from making enquires on the phone to check in on arrival at reception.
Stayed 1 night in Mar 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need to have more staff in bar restaurant for evening. Wait time for food was 1 hour. Only 1 person serving and doing meals
Stayed 1 night in Mar 2025

6/10 Okay

Anne

Travelled with family
Liked: Staff & service
The restaurant although advertised on line & throughout the hotel was closed.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025