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4.0 out of 5

"Hotel was nice, as were staff Had to complain about some people staying in a room next door as they were very loud and could hear everything through ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

Copthorne Hotel Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like University of Auckland and Spark Arena. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies.

You can enjoy plasma TVs with cable channels, and all 110 soundproofed rooms feature hairdryers, phones and irons/ironing boards. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Additionally, desks and free toiletries are available.

The restaurant, Zoes Restaurant and Bar, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4-star Auckland Central Business District hotel, attractions include Queen Street Shopping District and Auckland Ferry Terminal.

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
NZ$115* Per night/room 29 Sep. - 30 Sep.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Queen Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Harbourview Queen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Copthorne Hotel Auckland City ratings based on 996 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Copthorne Hotel Auckland City

Everyone (558) Couples (326) Business (5) Family (96)
4 out of 5

Posted by on 19 Sep. 2019

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4 out of 5
Nice bar and Restaurant on site, good customer service by front of house staff. Down side, poor parking

Posted by on 16 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with a review on your recent stay! I was glad to read that overall, it was a good experience, however I have passed on your feedback regarding the car parking to the team, Thank you for letting us know about this. Your feedback helps us get better and we look forward to seeing you again. Ellis Li Front Office Manager

4 out of 5
The property is a bit tired - but the price for downtown Auckland was a bargain, so can't really complain. The staff were lovely!

Posted by on 16 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you! I was glad to see that you had an enjoyable stay and we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

3 out of 5
Car Parking is a disaster. The Staff were friendly and helpful. The room although great view and very clean is more than dated. But the Price was good so you get what you pay for.

Posted by on 12 Sep. 2019

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Comment from Hotel Management

12 Sep. 2019 by Copthorne Auckland City

Kia Ora Thank you for your review of Copthorne here in Auckland. We are pleased that you enjoyed your stay with us and welcome you back at any point in the future. Ellis Li Front Office Manager

4 out of 5

Posted by on 11 Sep. 2019

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Comment from Hotel Management

12 Sep. 2019 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you! I was glad to see that you had an enjoyable stay and we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

4 out of 5

Posted by on 7 Sep. 2019

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Comment from Hotel Management

8 Sep. 2019 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you! I was glad to see that you had an enjoyable stay and we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager Copthorne Auckland City

3 out of 5

Posted by on 2 Sep. 2019

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Comment from Hotel Management

4 Sep. 2019 by Copthorne Auckland City

Thank you for taking time for the review, wish we will see you again Copthorne Auckland City

4 out of 5

Posted by on 29 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by Copthorne Auckland City

Thank you for taking time for the review, wish we will see you again Copthorne Auckland City

4 out of 5
Staff were great and overall the stay was very good value for money

Posted by on 26 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by Copthorne Auckland City

Thank you for taking time to review our hotel, we hope we will see you again Copthorne Auckland City

4 out of 5

Posted by on 19 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by Copthorne Auckland city

Thank you for taking time to review our hotel, we hope we will see you again Copthorne Auckland City

About the Copthorne Hotel Auckland City

Location 150 Anzac Avenue, Auckland, 1010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Copthorne Hotel Auckland City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (20.5 km / 12.7 mi)
  • Train station: Auckland Britomart Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Auckland City offers 110 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. 42-inch Plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10 AM.

Zoes Restaurant and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Only service animals are allowed
  • Union Pay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 25.50 per person (approximately)
  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Auckland City
  • Copthorne Auckland City Hotel
  • Copthorne Hotel Auckland City New Zealand
  • Copthorne Hotel Auckland City
  • Hotel Copthorne Auckland City
  • Copthorne Hotel Auckland HarbourCity New Zealand
  • Copthorne Auckland City
  • Copthorne Hotel Auckland City Hotel
  • Copthorne Hotel Auckland City Auckland
  • Copthorne Hotel Auckland City Hotel Auckland

You should know

  • Free in-room WiFi has a 3-device limit.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Auckland-Hotels-Copthorne-Hotel-Auckland-City.h523227-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.