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4.0 out of 5

"The staff were very polite, pleasant and professional " More

By a verified traveller on Sat 21 Mar 2020

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Hotel Description

Copthorne Hotel Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like University of Auckland and Spark Arena. Highlights at this hotel include in-room free WiFi, free Internet, and balconies.

All 110 soundproofed rooms feature plasma TVs with cable channels, and you can enjoy safes, hair dryers, and phones. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Additionally, irons/ironing boards, desks, and free toiletries are available.

The restaurant, Zoes Restaurant and Bar, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4-star Auckland Central Business District hotel, attractions include Auckland Ferry Terminal and Queen Street Shopping District.

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Queen Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Harbourview Queen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Copthorne Hotel Auckland City ratings based on 995 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Copthorne Hotel Auckland City

Everyone (562) Couples (313) Business (5) Family (96)
5 out of 5
The staff were very polite, pleasant and professional

Posted by on 21 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you! I was glad to see that you had an enjoyable stay and we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

4 out of 5

Posted by on 19 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you! I was glad to see that you had an enjoyable stay and we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

4 out of 5
Liked that they had blankets on the bed. Disliked that you had to pay for wifi.

Posted by , from Mornington Australia on 16 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Copthorne Auckland City

Kia Ora George Thank you for taking the time to provide us with a review on your recent stay! we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

4 out of 5
I always sleep well here, as it's quiet and next to a park.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with a review on your recent stay! we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

4 out of 5
Good location. Comfortable and clean room. Good restaurant. Friendly staff. A little old.

Posted by on 10 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with a review on your recent stay! we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

3 out of 5

Posted by on 10 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with a review on your recent stay! we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

4 out of 5
We liked the fact it was a really close walk to spark arena.what we didnt like was the fact that even as a paying guest we had to pay extra for the onsite parking

Posted by on 28 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with a review on your recent stay! Thank you for choosing Copthorne hotel Auckland Kind Regards, Ellis Li Front Office Manager

5 out of 5

Posted by on 28 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you! I was glad to see that you had an enjoyable stay and we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

3 out of 5
Old and dated. Toilet lopsided. Not the worst but not great.

Posted by on 27 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with a review on your recent stay! we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

5 out of 5

Posted by on 27 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Copthorne Auckland City

Kia Ora Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you! I was glad to see that you had an enjoyable stay and we hope we get the opportunity to welcome you back soon! Kind Regards, Ellis Li Front Office Manager

About the Copthorne Hotel Auckland City

Location 150 Anzac Avenue, Auckland, 1010

Renovations + Closures

This property is closed from 26 March 2020 to 23 April 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-friendly Copthorne Hotel Auckland City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (20.5 km / 12.7 mi)
  • Train station: Auckland Britomart Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Auckland City offers 110 accommodations with minibars and safes. Rooms open to balconies. 42-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10 AM.

Zoes Restaurant and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • UnionPay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 25.50 per person (approximately)
  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Auckland City
  • Copthorne Auckland City Hotel
  • Copthorne Hotel Auckland City New Zealand
  • Copthorne Hotel Auckland City
  • Hotel Copthorne Auckland City
  • Copthorne Hotel Auckland HarbourCity New Zealand
  • Copthorne Auckland City
  • Copthorne Hotel Auckland City Hotel
  • Copthorne Hotel Auckland City Auckland
  • Copthorne Hotel Auckland City Hotel Auckland

You should know

  • Free in-room WiFi has a 3-device limit.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Auckland-Hotels-Copthorne-Hotel-Auckland-City.h523227-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.