4.0 out of 5

"Hotel was nice, as were staff Had to complain about some people staying in a room next door as they were very loud and could hear everything through ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

Copthorne Hotel Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like University of Auckland and Spark Arena. Highlights at this hotel include a restaurant and in-room balconies.

You can enjoy plasma TVs with cable channels, and all 110 soundproofed rooms feature WiFi, wired Internet, and hairdryers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Phones, irons/ironing boards, and desks are also available.

The restaurant, Zoes Restaurant and Bar, serves international cuisine and is open for breakfast, lunch, and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4-star Auckland Central Business District hotel, attractions include Auckland Ferry Terminal and Queen Street Shopping District.

Copthorne Hotel Auckland City ratings based on 1,024 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Copthorne Hotel Auckland City

Everyone (561) Couples (363) Business (5) Family (90)
3 out of 5
My Wotif room was undoubtably the runt of the facility. Ground floor closest to a noisy road. Overall disappointing.

Posted by on 13 Mar. 2019

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5 out of 5
Staff were lovely and the rooms were really nice and cozy and had all the necessities. Parking was terrible very limited on site parking and discounted off site parking that was quite a walk from the hotel had to park up on level 4 and theres no lifts and still cost ya $20 lucky we were fit and able but would be hard for older guests.

Posted by on 10 Mar. 2019

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3 out of 5
Very friendly & helpful front desk staff. Great location and walking distance to Spark Arena.

Posted by on 7 Mar. 2019

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4 out of 5
Staff were friendly and accomadating .. it is a older hotel but it was spotless and clean

Posted by on 3 Mar. 2019

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4 out of 5
Great location - easy walking distance to Queen St etc. Room had a great view and staff were friendly and helpful.

Posted by on 1 Mar. 2019

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5 out of 5
Loved the trees outside the bedroom window. Felt like a little New York Brownstone!

Posted by on 10 Feb. 2019

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5 out of 5
Check in and out was done quickly and efficiently. All requests were complied with. Parking was good. Siting in the university area made it attractive architecturally. Close to the wharf and eating facilities. Comfy bed and clean surroundings. Great.

Posted by on 28 Jan. 2019

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4 out of 5

Posted by on 25 Jan. 2019

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3 out of 5
have stayed there over a 20 year period. starting to show its age

Posted by on 22 Jan. 2019

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5 out of 5
Great location and great people! First time in Auckland and were lucky enough to pick a terrific hotel

Posted by on 20 Jan. 2019

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About the Copthorne Hotel Auckland City

Location 150 Anzac Avenue, Auckland, 1140

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Copthorne Hotel Auckland City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (28.1 km / 17.5 mi)
  • Train station: Auckland Britomart Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Auckland City offers 110 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. 42-inch Plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10 AM.

Zoes Restaurant and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 25.50 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 25.00 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Auckland City
  • Copthorne Hotel
  • Copthorne Auckland City
  • Copthorne
  • Copthorne Hotel Auckland City New Zealand

You should know

  • Free WiFi in public areas is limited to 30 minutes per day (3-device limit).

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®