"Hotel was nice, as were staff Had to complain about some people staying in a room next door as they were very loud and could hear everything through ... " More

By a verified traveller on Wed 05 Sep 2018

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Hotel Description

Copthorne Hotel Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like University of Auckland and Spark Arena. Highlights at this hotel include a restaurant and in-room balconies.

You can enjoy plasma TVs with cable channels, and all 110 soundproofed rooms feature WiFi, wired Internet and hairdryers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Phones, irons/ironing boards and desks are also available.

The restaurant, Zoes Restaurant and Bar, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4-star Auckland Central Business District hotel, attractions include Queen Street Shopping District and Auckland Ferry Terminal.

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
NZ$115 per night

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Harbour View Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Copthorne Hotel Auckland City ratings based on 1,042 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Copthorne Hotel Auckland City

Everyone (568) Couples (367) Business (5) Family (94)
4 out of 5
Skimped on soap and shampoo. One small piece of soap insufficient for hand washing and showers for two days.

Posted by on 19 May 2019

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2 out of 5
They put us in a room right beside the lift shifts which were very noisy. They could have at least offered a better room even if it cost a bit more. Got basically no sleep. Very disappointing, I used to consider this my go to motel.

Posted by on 14 May 2019

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2 out of 5
- Wifi didn't work, technicians tried to get me to solve it. After finally getting running it wasn't even fast enough to stream Netflix. - Broken things in the room (toilet roll holder fell off, ironing board didn't stay up). - Breakfast buffet wasn't clean.

Posted by , from Christchurch, NZ on 8 May 2019

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4 out of 5
closeness to Spark Arena Onsite parking limited and $25

Posted by on 5 May 2019

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3 out of 5
View out the window was lovely, closeness to town.

Posted by , from New Plymouth on 5 May 2019

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3 out of 5
Staff were not generally friendly at the time of my parents' check in

Posted by on 5 May 2019

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5 out of 5
Clean & tidy Central location Bar & restaurant facilities

Posted by on 5 May 2019

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2 out of 5
Place was dirty and very noisy and outdated buffet breakfast was nice

Posted by on 3 May 2019

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3 out of 5

Posted by on 28 Apr. 2019

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5 out of 5
I liked how easy it was to get to from the motorway

Posted by on 26 Apr. 2019

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About the Copthorne Hotel Auckland City

Location 150 Anzac Avenue, Auckland, 1140

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-friendly Copthorne Hotel Auckland City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (20.5 km / 12.7 mi)
  • Train station: Auckland Britomart Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Auckland City offers 110 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies. 42-inch Plasma televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10 AM.

Zoes Restaurant and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 25.50 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10.00 per 24-hour period (3-device limit, rates may vary)
  • Fee for in-room wired Internet: NZD 10.00 per 24-hour period (rates may vary)
  • Self-parking fee: NZD 25.00 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Auckland City
  • Copthorne Hotel
  • Copthorne Auckland City
  • Copthorne
  • Copthorne Hotel Auckland City New Zealand

You should know

  • Free WiFi in public areas is limited to 30 minutes per day (3-device limit).

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 stars.

Official New Zealand Rating provided by Qualmark®