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3.6 out of 5

"We love the location- very central and quiet😊 it’s a shame our room was looking rather tired. A good paint job on the doors and cabinets wouldn’t go ... " More

By a verified traveller on Tue 06 Apr 2021

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Hotel Description

Copthorne Hotel Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like University of Auckland and Spark Arena. Highlights at this hotel include in-room free WiFi, balconies, and plasma TVs.

All 110 soundproofed rooms feature TVs with satellite channels, and you can enjoy safes, hair dryers, and phones. Refrigerators and round-the-clock room service make in-room dining convenient. Additionally, irons/ironing boards, desks, and free toiletries are available.

The restaurant, Zoes Restaurant and Bar, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Within a 15-minute walk of this 4-star Auckland Central Business District hotel, attractions include Queen Street Shopping District and Britomart Transport Centre.

Superior Queen Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$107* Per night/room 16 May - 17 May

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Harbourview Queen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Copthorne Hotel Auckland City ratings based on 314 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Copthorne Hotel Auckland City

Everyone (249) Couples (24) Business (2) Family (21)
3 out of 5
We love the location- very central and quiet😊 it’s a shame our room was looking rather tired. A good paint job on the doors and cabinets wouldn’t go a miss.

Posted by on 6 Apr. 2021

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4 out of 5
Unable to dim Lights in the room and hallway lights were bright shone through the door

Posted by on 29 Mar. 2021

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4 out of 5

Posted by on 27 Mar. 2021

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5 out of 5

Posted by on 31 Jan. 2021

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Comment from Hotel Management

4 Mar. 2021 by Sophia Liu

Hi Jane, We are delighted you enjoyed your stay with us and appreciate the rating received. Hope to see you again in the near future. Stay safe! Kind Regards, Sophia Liu Front Office Manager

5 out of 5

Posted by on 16 Jan. 2021

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Comment from Hotel Management

3 Mar. 2021 by Sophia Liu

Good Day, We are delighted you enjoyed your stay with us and hope to have you back with us again in the near future! Kind Regards, Sophia Liu Front Office Manager

4 out of 5

Posted by on 8 Jan. 2021

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Comment from Hotel Management

3 Mar. 2021 by Sophia Liu

Hi Lilian, We are delighted you enjoyed your stay with us and hope to have you back with us again in the near future! Kind Regards, Sophia Liu Front Office Manager

5 out of 5
Could see the sea from my room. Nice and central as well

Posted by on 29 Dec. 2020

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4 out of 5

Posted by on 28 Nov. 2020

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Comment from Hotel Management

16 Dec. 2020 by Sophia

Kia Ora, Thank you for taking the time to leave us a great review. We are glad to hear you enjoyed your stay with us and hope to see you again in the near future. Christmas wishes frim the team at Copthorne Auckland City!

4 out of 5
Staff very helpful and pleasant to deal with- can't fault them. Room clean and tidy. Bed comfy

Posted by on 8 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Nhi Nguyen

Kia Ora, Thank you for taking the time to provide us with your feedback, it was a pleasure to serve you! I was glad to see that you had an enjoyable stay and we hope we get the opportunity to welcome you back soon! Kind Regards, Nhi Nguyen Duty Manager Copthorne Auckland City

4 out of 5
Was very well priced , comfortable beds , had everything that was needed . Could do with renovations , toilet door wouldn’t slide and dated furniture . Excellent breakfast and staff . Super friendly . Would definitely stay again . Excellent location and well priced parking .

Posted by , from Tauranga on 4 Oct. 2020

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Comment from Hotel Management

7 Oct. 2020 by Nhi Nguyen

Kia Ora Jade Thank you for taking the time to provide us with a review on your recent stay! I was glad to read that overall, it was a good experience, however I will pass on your feedback to our Management team , Your feedback helps us get better. We are looking into the issue and hope to resolve it promptly and accurately and we look forward to seeing you again. Nhi Nguyen Duty Manager Copthorne Auckland City

About the Copthorne Hotel Auckland City

Location 150 Anzac Avenue, Auckland, 1010

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-friendly Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Auckland hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking , Offsite parking discounted rates available

Transport

  • Airport: Auckland Intl. Airport (AKL) (28.1 km / 17.5 mi)
  • Train station: Auckland Britomart Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Auckland City offers 110 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10 AM.

Zoes Restaurant and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Renewable energy source - geothermal
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Clean. We Care. We Welcome. (Millennium)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 19.50 and NZD 25.50 per person (approximately)
  • Self parking fee: NZD 20.00 per day
  • Nearby parking fee: NZD 20.00 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Auckland City
  • Copthorne Auckland City Hotel
  • Copthorne Hotel Auckland City New Zealand
  • Copthorne Hotel Auckland City
  • Hotel Copthorne Auckland City
  • Copthorne Hotel Auckland HarbourCity New Zealand
  • Copthorne Auckland City
  • Copthorne Hotel Auckland City Hotel
  • Copthorne Hotel Auckland City Auckland
  • Copthorne Hotel Auckland City Hotel Auckland

You should know

  • Free in-room WiFi has a 3-device limit.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.