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4.3 out of 5

"friendly staff and great location. tidy rooms and a great place to stay " More

By a verified traveller on Mon 16 Mar 2020

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Hotel Description

This apartment places you in the center of Auckland, steps from Britomart Transport Centre and within a short 5-minute stroll of Queen Street Shopping District. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LCD TV with satellite channels, and the apartment features a balcony, a living room, and a coffee/tea maker. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. Nice touches to enhance your stay include premium bedding, a hydromassage showerhead, and free toiletries. Free newspapers, free local calls, and a hair dryer are also available.

This business-friendly apartment building offers free WiFi in public areas, dry cleaning/laundry services, and free newspapers in the lobby. Other amenities include laundry facilities, luggage storage, and an elevator. Each morning continental breakfast is served between 4 AM and 10 AM.

Places within a short walk of this 3.5-star Auckland Central Business District property include Auckland Ferry Terminal and DFS Galleria Auckland.

Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$118* Per night/room 28 Jun. - 29 Jun.

Quest on Queen ratings based on 225 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest on Queen

Everyone (129) Couples (77) Business (5) Family (10)
5 out of 5
friendly staff and great location. tidy rooms and a great place to stay

Posted by on 16 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Suraj Davidoss

Thank you for your fantastic review, it is highly appreciated. I will be sure to share this with my team. We look forward to having you back with us at Quest on Queen in the future.

5 out of 5

Posted by on 10 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Suraj Davidoss

Thank you for your review. We look forward to having you back with us at Quest on Queen in the future.

5 out of 5

Posted by on 5 Mar. 2020

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Comment from Hotel Management

6 Mar. 2020 by Suraj Davidoss

Thank you for your amazing review, we look forward to having you back with us at Quest on Queen in the future.

5 out of 5
Really convenient location and cute apartment Must do minimum 50 characters for this review

Posted by on 3 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Front Office Manager

Thank you for your kind review. We would love to host you again in the future. Looking forward to welcoming you again at Quest on Queen.

5 out of 5
Great central location, very comfortable, good information folder

Posted by on 29 Feb. 2020

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Comment from Hotel Management

29 Feb. 2020 by Manager

Thank you for your feedback, it is greatly appreciated! We would love to welcome you back again in the near future!

4 out of 5
PROS: Place was clean. Check in was wonderful, as was customer service. Bathroom shower was great. Convenient location. CONS: Couch was not that comfortable and TV Channels were limited, as well as 'free internet.'

Posted by on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Suraj Davidoss

Thank you for your feedback, we do apologize for the inconvenience caused to you during your stay. I will be sure to let my team know that you enjoyed the services given to you. Additional Wi-Fi vouchers can be obtained from the reception by dialing "0" from your in room phone. We do hope you give us the opportunity to serve you again in the future.

5 out of 5
Location and proximity to the waterfront and restaraunts in the precinct.

Posted by , from Sydney on 8 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Suraj Davidoss

Thank you for the fantastic review. We look forward to having you back with us in the future.

5 out of 5
The apartment was nice with good room and space. Provided everything needed.

Posted by on 2 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Manager

Thank you for your feedback, it is much appreciated! We would love to welcome you back again very soon in the near future!

5 out of 5

Posted by on 1 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Manager

Thank you for your feedback, it is much appreciated! We would love to welcome you back again very soon in the near future!

5 out of 5
It delivered what it promised - clean, well located at a great price.

Posted by on 19 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Manager

Thank you for your kind feedback, we really appreciate it! We hope to welcome you back again in the near future!

Property Features

This apartment offers its guests complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. The business-friendly apartment also features complimentary use of a nearby fitness facility and an elevator. This 3.5-star Auckland apartment is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 16 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (27.6 km / 17.2 mi)
  • Train station: Auckland Britomart Station (0.3 km / 0.2 mi)

Room Amenities

This apartment offers 36 accommodations with washers/dryers and complimentary newspapers. Rooms open to balconies. Accommodations offer separate living rooms. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Separate bedroom
  • Living room
  • In-room dining
  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 4 AM to 10 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 8:00 PM
  • Saturday - Sunday: 8:00 AM - 4:00 PM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30 per day.
  • Cribs (infant beds) are available for NZD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Onsite parties or group events are strictly prohibited.

  • Debit card deposit required
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Events/parties not allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 12 per person (approximately)
  • Nearby parking fee: NZD 30.00 per day
  • Crib (infant bed) fee: NZD 10.00 per night
  • Rollaway bed fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Queen
  • Quest Queen Auckland
  • Quest Queen Hotel
  • Quest Queen Hotel Auckland
  • Quest On Queen Auckland, New Zealand
  • Quest On Queen Hotel Auckland Central
  • Quest Queen Apartment Auckland
  • Quest Queen Apartment
  • Quest on Queen Auckland
  • Quest on Queen Apartment
  • Quest on Queen Apartment Auckland

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.