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Aparthotel

Quest on Queen

3.5 star property

Photo gallery for Quest on Queen

A balcony with a view of the city, a pool table, and a chair.
A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.
A hotel room with a grey sofa, a green armchair, a desk with a computer, a TV, and a large window offering a city view.
A hallway with a checkered floor, white walls, and a door with glass panels.
A marina with numerous boats docked, surrounded by modern high-rise buildings and a prominent tower.

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 332 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Air-conditioning
  • Breakfast available
The current price is NZ$149
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
62 Queen Street, Auckland Central Business District, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Place, SkyCity Casino
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

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About the area

Auckland

This aparthotel places you in the centre of Auckland, within a short 5-minute stroll of Queen Street Shopping District and Commercial Bay. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .You can enjoy Smart televisions with digital channels, and apartment features a balcony, a sitting area and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Nice touches to enhance your stay include premium bedding, a hydromassage showerhead and free toiletries. A living room, a TV and free local calls are also available. .This smoke-free aparthotel offers free WiFi in public areas, express check-out and luggage storage. Added amenities include laundry facilities and a lift. Each morning continental breakfast is served between 8:00 AM and 10:00 AM. .Sights within a 10-minute walk of this 3.5-property class Auckland Central Business District aparthotel include Auckland Ferry Terminal and St. Patrick's Cathedral.
View more Aparthotels in AucklandOpens in a new window

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.2 km
  • University of Auckland - 3 min walk - 0.3 km
  • Sky Tower - 8 min walk - 0.7 km
  • SkyCity Casino - 8 min walk - 0.7 km
  • Spark Arena - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 4 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 29 min drive

Restaurants

  • ‪The White Lady - ‬1 min walk
  • ‪Angus Steak House - ‬2 min walk
  • ‪Mr Murdoch’s - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Burgerfuel - ‬1 min walk

About this property

Quest on Queen

Quest on Queen offers its guests laundry facilities, express check-out, and complimentary use of a nearby fitness facility. Public spaces have free WiFi.

This 3.5-star Auckland aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 16 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
This aparthotel offers 36 accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with digital channels. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

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The Chancellor on Hobson
Auckland Central Business District
  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 1,001 reviews
The price is NZ$135
includes taxes & fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Cot: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch Smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors and return the keys
Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.
Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.0 per day.
  • Cots (infant beds) are available for NZD 10.0 per night.

Events

No events allowed

Smoking

Smoking is not permitted

Payment types

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

Frequently asked questions

What is the cancellation policy at Quest on Queen?

Quest on Queen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest on Queen?

As of 9 Aug 2026, prices found for a 1-night stay for 2 adults at Quest on Queen on 23 Aug 2026 start from NZ$149, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Quest on Queen?

The closest beach to Quest on Queen is Takapuna Beach (6.4 km).

Does Quest on Queen have a pool?

No, this aparthotel doesn't have a pool.

Is Quest on Queen family-friendly?

You bet! With amenities such as laundry facilities and cots/infant beds, it's no surprise that Quest on Queen is a winner with our family travellers.

Does Quest on Queen serve breakfast?

Sure does, continental breakfast is on offer daily from 8:00 AM to 10:00 AM.

Is there a free airport shuttle available at Quest on Queen?

No, Quest on Queen does not offer an airport shuttle service.

What time are check-in & check-out at Quest on Queen?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Quest on Queen?

No, only service animals are allowed.

Quest on Queen Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 347 out of 789 reviews
Rating 8 - Good. 307 out of 789 reviews
Rating 6 - Okay. 86 out of 789 reviews
Rating 4 - Poor. 30 out of 789 reviews
Rating 2 - Terrible. 19 out of 789 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was awesome, great location in the CBD. We are walking distance to the cruise port. Would recommend to stay here. staff was very helpful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, check-in, communication, listing accuracy
The place itself was spotless and exemplary, staff very accommodating with a late change i needed to make which i was very thankful for. Location was great next in the center of Auckland near Britomart and shops and resturants. Would recommend
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Peter

Liked: Check-in, communication
Fabulous location, especially if you are coming in or catching a cruise. Right on top of shops, waterfront very close, the tower, Weta etc lots of restaurants in easy walking distance. Arranged close parking at reasonable additional cost through hotel
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Lynette

Liked: Cleanliness, property conditions & facilities, communication
For the location and price, this was an excellent choice.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good walkable area. Clean and comfortable room.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Lorne

Liked: Cleanliness, property conditions & facilities, communication
Good small central location
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, communication
Room very clean and staff helpful and smiling.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, communication
Spotless room, excellent location. Staff was super friendly.
Stayed 16 nights in Sep 2025
Verified review

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a really nice time there.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent staff Great views
Stayed 4 nights in Sep 2025
Verified review

4/10 Poor

Craig

Liked: Cleanliness, check-in, communication
Great downtown location close to shopping and restaurants, responsive staff but some rooms are very much in need of renovation, and the windows do not block out the noise from bars, cars and sirens, making it very difficult to get a good sleep.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Catriona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great space, nice to have a balcony, and staff were very friendly. Bed and pillows were also comfortable.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Norie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for proximity to food places in the city
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Glyn

Liked: Cleanliness, check-in, communication, listing accuracy
The apartments were spotless. The reception staff were very friendly and helpful. You are right in the middle of the shopping area and very close to Sky City. Also easy access to the Viaduct Harbour area. If you are staying on a Friday or Saturday evening, be prepared for loud music and noisy drinkers until 4.30am. We were in a B apartment so that was the corner of the building closest to the bars in Fort St. A C or D apartment may make this easier on you.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, communication
Very easy to check in, with great welcome and staff.
Stayed 1 night in May 2025
Verified review

8/10 Good

Carol

Liked: Cleanliness, communication
Great location and friendly, helpful managers. The accommodation is a bit tired, and I'd recommend taking earplugs as central city can be noisy overnight, but overall value for money.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Teresa

Liked: Amenities, communication
Disliked: Cleanliness
We were disappointed in the condition of this room. There were several stains on the sofa and the kitchen was not stocked with suitable pots etc. On a positive note, the staff were very accommodating and pleasant and the location superb!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Pamela

Liked: Cleanliness, room comfort, communication
Very Good situation. Staff Very Nice Good value for money
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, communication
Excellent place to stay
Stayed 1 night in Nov 2023
Verified review

8/10 Good

August

Liked: Cleanliness, amenities, communication
The staff has always been very courteous and friendly. The room was very tidy and comfortable. I checked in after hours and that process was well thought out and easy to navigate. Would highly recommend this location and we plan to stay here again! 😃
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Simon

Liked: Cleanliness
All good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, room comfort, communication

Great location

Great location downtown...easy check in..spacious room with good amenities...comfortable bed..considering in ciyy centre it was vety quiet...msny eating options nearby.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Alexander

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
Update room. It appears that all Quest hotels are not created equal. Bathroom was that of a 2 star hotel. The room was generally dusty.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities, communication
all good
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Winnie

Liked: Cleanliness, property conditions & facilities, communication
Didn’t dine in but everything else was excellent
Stayed 1 night in Oct 2025