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3.9 out of 5

"Room was a little small, staff were grea. We found an issue with the room, have reported this to staff & im sure maintenance will sort this. " More

By a verified traveller on Sun 22 Mar 2020

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Hotel Description

Hotel Grand Chancellor Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of SkyCity Casino and Princes Wharf. Highlights at this hotel include in-room free WiFi, free Internet, and balconies.

You can enjoy cable TV, coffee/tea makers, and phones, featured in all 65 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators, microwaves, and stovetops. Additionally, room service, irons/ironing boards, and desks are available.

The café, No 1 Hobson Lounge, serves local cuisine and is open for breakfast. Enjoy the indoor swimming pool, fitness center, spa tub, and sauna. Added amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Continental breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 3.5-star Auckland Central Business District hotel include Auckland Ferry Terminal and Sky Tower.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$95* Per night/room 5 Apr. - 6 Apr.

Standard Apartment, 1 Bedroom, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Apartment, 1 Bedroom, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Grand Chancellor Auckland City ratings based on 998 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Grand Chancellor Auckland City

Everyone (582) Couples (312) Business (4) Students (1) Family (94) Other (1)
4 out of 5
Room was a little small, staff were grea. We found an issue with the room, have reported this to staff & im sure maintenance will sort this.

Posted by on 22 Mar. 2020

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1 out of 5

Posted by on 19 Mar. 2020

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4 out of 5

Posted by on 28 Feb. 2020

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3 out of 5

Posted by on 26 Feb. 2020

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5 out of 5
High quality accommodation. Highly recommended. A++

Posted by on 24 Feb. 2020

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3 out of 5
Friendly staff, Room was in poor condition, dirty shower, walls and air con grilles were blocked with dust

Posted by on 17 Feb. 2020

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4 out of 5
Would like to see the balcony swept and free of cigarette butts

Posted by on 29 Jan. 2020

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4 out of 5
Only 30 minutes of free wifi, our room stunk of bleach

Posted by on 11 Jan. 2020

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4 out of 5

Posted by on 1 Jan. 2020

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5 out of 5
Liked everything. Why? Waste of my time thinking about this!

Posted by on 31 Dec. 2019

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About the Hotel Grand Chancellor Auckland City

Location 1 Hobson Street, Auckland, 1010

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Elevator

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a coffee shop/café on site. A computer station is on site and WiFi is free in public spaces. As a guest of Hotel Grand Chancellor Auckland City, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Hotel Grand Chancellor Auckland City. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Auckland hotel.

  • 1 building
  • 65 guestrooms or units
  • 13 levels
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (21.3 km / 13.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Auckland City offers 65 accommodations with minibars and coffee/tea makers. Rooms open to balconies. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. This Auckland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM.

No 1 Hobson Lounge - This café specializes in local cuisine and serves breakfast only.

Room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 300 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 24 for adults and NZD 12 for children (approximately)
  • Self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 35.00 per night
  • Credit card charges are subject to a surcharge of 0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Grand Chancellor Auckland Hotel New Zealand
  • Grand Chancellor Hotel Auckland
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You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Qualmark
url importing https://www.wotif.co.nz/Auckland-Hotels-Hotel-Grand-Chancellor-Auckland-City.h966533-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.