Heritage Auckland Deals & Reviews (Auckland, NZL) | Wotif

Skip to main content

Beginning of main content

Auckland •1 Room

Auckland • 1 Room

Book online or call 0508 053 286 Phone Number

Wotif.co.nz
Hotels
New Zealand
Auckland Region
Auckland Hotels
Heritage Auckland, Auckland, current page

See More Photos

4.1 out of 5

Very good!

See all 245 wotif Reviews

"Was very old and tired looking, shower pressure was too much and was like a waterblaster to your face. Pillows were uncomfortable. Staff were very h ... " More

By a verified traveller on Sun 23 Jan 2022

Points Of Interest

View all on Map

Check-in

Check-out

Hotel Description

A luxury stay in the heart of Auckland awaits you at Heritage Auckland. Within steps you'll find Sky Tower and Viaduct Harbour within a 10-minute stroll. Highlights at this family-friendly hotel include an outdoor swimming pool, an indoor swimming pool, and a gym.

Flat-screen TVs with satellite channels are featured in all 185 rooms, and you can enjoy free WiFi, in-room childcare, and coffee/tea makers. Nice touches to enhance your stay include bathrobes and free toiletries. Refrigerators, minibars, and free newspapers are also available.

Enjoy the gym, outdoor tennis court, spa tub, and sauna. Added amenities include free WiFi in public areas, a 24-hour business center, and laundry facilities. There's also the convenience of valet parking.

Within a 30-minute walk of this 4.5-star Auckland Central Business District hotel, attractions include Spark Arena and Auckland Domain.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

NZ$168* Per night/room 30 Jan. - 31 Jan.

Tower Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Suite (Family)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Tower Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

1 Bedroom Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tower Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Tower Superior

Bed Count 1 King Bed Maximum Occupancy 2 Max

See all rooms (9)

Heritage Auckland ratings based on 245 Verified Reviews

Review Summary

4.1 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Heritage Auckland

3 out of 5

Was very old and tired looking, shower pressure was too much and was like a waterblaster to your face. Pillows were uncomfortable. Staff were very happy and friendly.

Posted by Natasha on 23 Jan. 2022

Was this review helpful to you?

4 out of 5

One of the comfiest beds...want one ! Main area of room spacious and nice but bathrooms now somewhat dated. Foyer / lobby very nice. Staff friendly. Location handy to Sky Tower. Disappointed that what was once a top busy restaurant, is no longer operational. Wouldnt hesitate to go back.

Posted by Trish on 14 Jan. 2022

Was this review helpful to you?

5 out of 5

Service from the front desk was exceptional i.e. Shaun

Posted by Simon on 11 Jan. 2022

Was this review helpful to you?

5 out of 5

I have again loved my stay at The Heritage. I love the under-stated elegance, the beds were amazing and I love that the essence of the old Farmers building is in the decor. I can see real thought was put into this, and it so reminds me of the top floor childrens play area and tea rooms which were always such a treat for me :)

Posted by a verified traveller on 11 Aug. 2021

Was this review helpful to you?

5 out of 5

Don't tell anyone but the pool is awesome. Even in the middle of winter.

Posted by a verified traveller on 3 Aug. 2021

Was this review helpful to you?

3 out of 5

I love the character of the building as well the location and the proximity to the CBD. I didn’t love the internal room with no opening window nor the fact when I had a shower a pool appears on the floor(raised this with reception). Housekeeping didn’t make an appearance and I had to order new towels.

Posted by a verified traveller on 1 Aug. 2021

Was this review helpful to you?

5 out of 5

Liked the location and size and very good service. Didn't like that the room wasn't set up as we expected with a bed for our granddaughter (although the staff fixed this)and there was no usb port in the room

Posted by a verified traveller on 19 Jul. 2021

Was this review helpful to you?

3 out of 5

Views were good. Having to walk so far to check out when we stayed in the tower was not great. The wait for valet was long. Staff friendly. Some cleanliness issues in bathroom. Small print - hotel holds $200 on top of cost of room for incidentals and valet is the only parking option so thats an extra $45.

Posted by a verified traveller on 11 Jul. 2021

Was this review helpful to you?

4 out of 5

Posted by a verified traveller on 30 Jun. 2021

Was this review helpful to you?

3 out of 5

Didn't like the VERY LONG walk to our room, no offer of help with bags, it's like a rabbit warren. Shower over bath, that's OK, but couldnt alter height, so not good for tall people. Bed and pillows comfy, room size good, but all very tired looking. Be OK if cost wasn't so high. Staff at front counter friendly.

Posted by a verified traveller on 28 Jun. 2021

Was this review helpful to you?

About the Heritage Auckland

Location 35 Hobson Street, Auckland, 1001

Property Features

Heritage Auckland offers its guests an indoor pool, an outdoor pool, an outdoor tennis court, and a health club. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. A spa tub, a sauna, and a rooftop terrace are also featured at the luxury Heritage Auckland. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Art Deco Auckland hotel is smoke free.

185 guestrooms or units
7 levels
2 buildings
Built in 1999
Childcare (surcharge)
Terrace on the roof
Poolside lounge chairs
Umbrellas for the pool
Business center (24 hours)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Beauty salon
Newspapers in lobby (free)
Television in lobby
Bellhop
Elevator
No smoking on site

Family Friendly Amenities

Family property
Number of indoor pools - 1
Number of outdoor pools - 1
Free WiFi
Outdoor tennis courts - 1
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

Train station: Auckland Britomart Station (1 km / 0.6 mi)
Parking: Valet parking available for a surcharge

Room Amenities

Heritage Auckland offers 185 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Minibar
Flat-screen television
Satellite channels
Refrigerator
Coffee maker
Hypo-allergenic bedding
Bathtub or shower
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Wheelchair accessible

Hotel Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

Check-out by 10 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for NZD 55.0 per night.
Free cribs (infant beds)!

Pet Policy

No pets allowed, but service animals are welcome

Policies

WiFi is limited to 2 GB per guestroom, per day. A surcharge applies for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. At check-in, guests must provide a record of full COVID-19 vaccination.

Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Mobile key entry is not available
Guests must provide health documentation
Guests must provide proof of COVID-19 vaccination
Property does not offer on-site COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

Cash deposit: NZD 200 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Valet parking fee: NZD 45 per day (in/out privileges)
Rollaway bed fee: NZD 55.0 per night
Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Auckland Heritage
Heritage Auckland
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland Hotel Auckland Central
Heritage Auckland New Zealand
Heritage Auckland Hotel
Heritage Auckland Hotel
Heritage Auckland Auckland
Heritage Auckland Hotel Auckland

You should know

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Free in-room WiFi has a 5-device limit.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.