View all photos for Comfort Apartment, 3 Bedrooms, Ground Floor
Comfort Apartment, 3 Bedrooms, Ground Floor
Highlights
Heating
Kitchenette
Flat-screen TV
3 bedrooms
Private bathroom
Cable channels
Living room
3 bedrooms
Sleeps 7
About the area
Banff
At this holiday home you'll be within just a 15-minute stroll of popular places like Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Highlights at this holiday home include a kitchenette and free WiFi. .You can enjoy a flat-screen TV with cable channels in home. .This holiday home offers free WiFi in public areas. There's also the convenience of free self parking. .Attractions within a 10-minute walk of this 3-property class Downtown District holiday home include Banff Centre for Arts and Creativity and within 30 minutes you'll find Fairmont Banff Springs Bowling Centre.
Banff Lake Louise Tourism Bureau - 5 min walk - 0.4 km
Banff National Park Information Centre - 5 min walk - 0.4 km
Banff Centre for Arts and Creativity - 8 min walk - 0.7 km
Tunnel Mountain - 17 min walk - 1.5 km
Fairmont Banff Springs Bowling Centre - 4 min drive - 2.1 km
Getting around
Banff Station - 12 min walk
Calgary International Airport (YYC) - 96 min drive
Restaurants
Evelyn's Coffee Bar - 6 min walk
BeaverTails - 6 min walk
Good Earth Coffeehouse - Banff - 6 min walk
Park Distillery - 5 min walk
Cows - 6 min walk
About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Otter Basement
Holiday home with kitchenette, a short walk to Banff Centre for Arts and Creativity
Public spaces have free WiFi. Self parking is free.
1 guestroom or unit
45-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Accommodations all include kitchenettes. Bathrooms include baths or showers.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
Policies
Check-in
Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
Renovations and closures
The property will be renovating from 17 June 2025 to 29 November 2025 (completion date subject to change). The following areas are affected:
Guestrooms
During renovations, the holiday home will make every effort to minimise noise and disturbance.
Access methods
Key retrieval, private entrance
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 500 per accommodation, per stay
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.
Property is also known as
Otter Basement Banff
Otter Basement Private vacation home
Otter Basement Private vacation home Banff
Frequently asked questions
What is the cancellation policy at Otter Basement?
Otter Basement offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Otter Basement?
Yep, Otter Basement has a free self car park.
Does Otter Basement have a pool?
No, this holiday home doesn't have a pool.
Is there a free airport shuttle available at Otter Basement?
No, Otter Basement does not offer an airport shuttle service.
What time are check-in & check-out at Otter Basement?
Check-in begins at 5:00 PM. Check-out time is noon.
Are pets allowed at Otter Basement?
No, pets are not allowed.
Otter Basement Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 5 reviews
10 - Excellent
2
Rating 8 - Good. 3 out of 5 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
9.2/10
Cleanliness
7.0/10
Amenities
7.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Samira
Travelled with group
18 Jun 2025
Liked: Cleanliness, room comfort
It was an amazing place and very comfortable and beautiful and quite which I appreciated.
Samira
Stayed 2 nights in Jun 2025
8/10 Good
Ann Margaret
Travelled with family and small children
18 May 2025
Liked: Cleanliness
conveniently located 2 blocks away from Downtown Banff. Great deal for 3 bedrooms with 3 bathrooms. great communication with the owners, they responded even if it was late at 12am. Space was clean. shower spaces are a bit small. Had a bit of an issue with the temperature. the place was cozy and too warm for our tastes, we had to open the windows. overally great value if you are travelling with a big family
Ann Margaret
Stayed 2 nights in May 2025
8/10 Good
Gemma
Travelled with family
9 Jun 2024
Liked: Cleanliness, room comfort
Awesome location, can walk to downtown in 2min.
Showers and toilets are a little tight for larger people but clean and nice to have 3 bathrooms.
Fridges big enough to fit pizza boxes, cutlery, cups, everything else you need.
Could use a coffee pot was my only complaint lol