6/10 Okay
Matthew
28 Sept 2025
We visited about 25 years ago when it was shiny and new and amazing.
25 years later it's tired and some areas need a refurb.
Our room was clean enough. Very comfortable bed and quiet with decent internet.
Breakfast was positively excellent.
Service at dinner was so poor that they took the meals off the bill and we only paid for our drinks.... But we felt that was fair (we were in the restaurant nearly 2.5 hours and only managed 1 course.... Due to their lack of staff.)
We used this as a base for visiting the NEC.
The minor issues we had were resolved to our satisfaction.
I would book to stay here again.
With more staff and a refurbishment this place could be significantly better.
Matthew
Stayed 1 night in Sep 2025































