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Mercure Bristol Grand Hotel

4.0 star property
Hotel with a restaurant, a short walk to Bristol Hippodrome Theatre

Photo gallery for Mercure Bristol Grand Hotel

Meeting facility
Standard Twin Room, 2 Single Beds
Meeting facility
Meeting facility
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast available
The current price is NZ$160
includes taxes & fees
6 July - 7 July

Explore the area

Map
Broad Street, Bristol, England, BS1 2EL
  • Bristol Hippodrome Theatre
    ‪6 min walk‬
  • University of Bristol
    ‪6 min walk‬
  • Cabot Circus Shopping Centre
    ‪7 min walk‬
  • Bristol (BRS-Bristol Intl.)
    ‪17 min drive‬

Room options

View all photos for Family Room, 1 Double Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

7.0 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

7.6 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Compact)

Room, 1 Double Bed (Compact)

Room, 1 Double Bed (Compact)

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Eco-friendly toiletries
Private bathroom
Bathrobes
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed

About the area

Bristol

Mercure Bristol Grand Hotel puts you in the heart of Bristol, within just a 10-minute stroll of popular attractions like Bristol Hippodrome Theatre and University of Bristol. Highlights at this hotel include a restaurant and in-room free WiFi. .Keepers Kitchen & Bar serves British cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Bristol City Centre hotel include Cabot Circus Shopping Centre and Ashton Gate Stadium.

What's nearby

  • Bristol Hippodrome Theatre - 6 min walk - 0.5 km
  • University of Bristol - 6 min walk - 0.6 km
  • Cabot Circus Shopping Centre - 7 min walk - 0.7 km
  • Ashton Gate Stadium - 5 min drive - 3.3 km
  • Clifton Suspension Bridge - 5 min drive - 3.7 km

Getting around

  • Bristol Temple Meads Station - 15 min walk
  • Bristol International Airport (BRS) - 26 min drive

Restaurants

  • ‪The Commercial Rooms - ‬2 min walk
  • ‪Full Court Press - ‬1 min walk
  • ‪Matina - ‬2 min walk
  • ‪Strawberry Thief - ‬1 min walk
  • ‪San Carlo - ‬2 min walk

About this property

Mercure Bristol Grand Hotel

Hotel with a restaurant, a short walk to Bristol Hippodrome Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. The business-friendly Mercure Bristol Grand Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Bristol hotel is smoke free.

  • 182 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Bristol Grand Hotel offers 182 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

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  • Air conditioning
  • Gym
  • Breakfast available
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includes taxes & fees
6 July - 7 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Keepers Kitchen & Bar

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Covered self-parking fee: GBP 19.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015
Mercure Grand Hotel Opening November 2015
Mercure Bristol Grand Opening November 2015
Mercure Grand Opening November 2015
Mercure Bristol Grand Hotel Newly Refurbished
Mercure Bristol Grand
The Grand, Bristol Hotel Bristol
Thistle Hotel Bristol
Mercure Bristol Grand Newly Refurbished
Mercure Bristol Hotel Bristol
Mercure Bristol Grand Hotel Hotel
Mercure Bristol Grand Hotel Bristol
Mercure Bristol Grand Hotel Hotel Bristol

Frequently asked questions

What is the cancellation policy at Mercure Bristol Grand Hotel?

Mercure Bristol Grand Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Bristol Grand Hotel?

As of 29 Jun 2025, prices found for a 1-night stay for 2 adults at Mercure Bristol Grand Hotel on 6 Jul 2025 start from NZ$160.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Bristol Grand Hotel?

Yep, Mercure Bristol Grand Hotel has a covered self car park for GBP 19.00 per day.

Are there any beaches close to Mercure Bristol Grand Hotel?

The closest beach to Mercure Bristol Grand Hotel is Clevedon Beach (18.6 km).

Does Mercure Bristol Grand Hotel serve breakfast?

Yeah, English brekkie is served on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Bristol Grand Hotel?

No, Mercure Bristol Grand Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Bristol Grand Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Bristol Grand Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Bristol Grand Hotel?

No, only service animals are allowed.

Mercure Bristol Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 366 out of 1005 reviews
Rating 8 - Good. 285 out of 1005 reviews
Rating 6 - Okay. 185 out of 1005 reviews
Rating 4 - Poor. 112 out of 1005 reviews
Rating 2 - Terrible. 57 out of 1005 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Leena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities
The hotel was clean and their hospitality was brilliant. Thanks for arranging my booking for me
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Comfortable bed, staff very friendly Room had a cracked window
Stayed 3 nights in Mar 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, on a vibrant high street leading into central Porto, probably a ten minute walk to the main attractions and old town. Beautiful room and restaurant area. Staff very friendly and kept our room perfect every day, would stay again
Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Business traveller
Disliked: Staff & service, property conditions & facilities
I was really disappointed with my stay due to the following reasons: The Wi-FI in my room was very poor and did not work properly at all, when I tried to call down to reception I found there was no phone in my room so i had to walk down just to be told it works perfectly throughout the whole hotel, which is most defiantly does not. I also asked if I could drink the water from the tap in the bathroom and was advised not too, yet I was not supplied with any drinking water. There was also no amenitites and to call to reception which again I could not as there was no phone!
Stayed 1 night in Mar 2025

10/10 Excellent

Harry

Stayed 1 night in Mar 2025

8/10 Good

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Great location. Convenient parking too
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come back again

Great hotel, perfect location clean and tidy, staff really helpful and friendly
Stayed 1 night in Mar 2025

8/10 Good

Cliff

Travelled with partner
Liked: Cleanliness, staff & service
Central to everything, Rooms to dark! Kettle lead would not reach socket. Bar staff great also reception staff great!. Just needs rooms to be brighter.
Stayed 2 nights in Mar 2025

10/10 Excellent

Wayne

Stayed 1 night in Mar 2025

4/10 Poor

Beth

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness
In the heart of Bristol. Faulty lifts. Staff seemed stressed with a couple of elderly guests. Customer service should be better than what we witnessed.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Beth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Never again

The room was freezing as the main heating wasn’t working, and we had only a tiny plug in radiator which was not explained to us on arrival. The room was very dark with limited lighting, which wasn’t good when getting ready to attend a wedding. I shivered all night and paying over £400 for two nights I’d expect the basics of a adequately heated room. I wouldn’t stay again and I would t recommend to anyone. I think in total we had over 10 rooms booked and the majority were inadequate for the price paid.
Stayed 2 nights in Mar 2025

8/10 Good

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My only disappointment was that I had requested an upgrade before my stay. I had an email confirming that was possible but on check in was told that it wasn't then possible. I had an early 7am appointment the next morning and requested the upgrade to facilitate the fridge for my yogurt so I could eat before leaving tbe hotel ( breakfast didn't open until 7am at the hotel). Therefore I had to leave my yogurt in the bathroom sink full of cold water. It was far from ideal when I had paid over £350 for a 2 night stay!
Stayed 2 nights in Mar 2025

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancelled booking when we arrived
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It seems as though the hotel is being ungraded in some areas. Bathroom was good decor wise but the room itself was in need of an upgrade in it's decor. Very dark room with poor lighting. Staff very friendly
Stayed 1 night in Mar 2025