Bac Ninh Province accommodation from NZ$42

Excellent stay! Will come back again!

We stayed 7 nights here across 3 bookings. This hotel became our hub as we explored Ha Noi and short trips to Sa Pa and Halong Bay. Exceptional staff including Cindy, Bob, Hannah, Jessica, Fish, Dong, Hugo, Anna and so many more staff that went above and beyond to make our stay special. Great location walking distance from Hoan Kiem lake and lots of cafes and restaurants. Incredibly delicious breakfast and the best room service we have had in our travels, both in terms of food quality and customer service quality. Spacious room with quality mattress, strong hot water, good water pressure and air conditioner. Jacuzzi pool on the roof top was set to a good temperature and the roof top bar had nice views of the city. Beautiful reception area and a relaxing spa where my husband I had a healing hot stone massage by Sah. We highly recommend this hotel for international travelers, especially families with young children. The staff were professional and caring problem solvers — 1) getting the wheel of our son’s scooter suitcase fixed that broke during our flight, 2) completing our laundry within 5 hours so we could have clean clothes before our trip in the morning, 3) arranging 3 bags of breakfast and coffee so we could have food for our long bus rides to Sa Pa and Halong Bay, 4) and making recommendations for restaurants and activities to help us enjoy our time in Ha Noi. I truly cannot say enough good things about the staff at this hotel. We hope to visit again soon.

Great hotel. I had an end room that was missing the typical hallway entrance and it was labeled as a suite, but it seemed like a regular smaller room. The room was nice, with a massive marble bathroom. Comfortable bed and good AC. The pool was great, and there was also an amazing indoor jacuzzi next to the pool that seemed to get ignored, but it was actually quite nice with cooler water and quite big. The hotel entrance outside was stunning, especially at night. Great location in the old quarter and walkable to most places. Hotel was pretty quiet throughout my stay so I slept well. Staff all seemed friendly. The rooftop is beautiful with great views and the staff up there were lovely, even when they had to deal with a storm rolling through. Only thing I didn’t like was the room service. It wasn’t open part about 9:30 and the food I did order was pretty disappointing. Lots of great options nearby that I’d check out next time if I had more time. Overall nice hotel.