Hotels with Room Service in British Columbia

The location is excellent. Direct access to the Skytrain is great. Unfortunately, for an upscale hotel we were disappointed in the room. We had a suite in the East tower. Everything squeaked or leaked! The King size bed squeaked every time you moved an inch. The Box spring needs to be replaced. All the doors squeaked horribly (bathroom and bedroom doors). You could not help but wake up your partner if you closed/opened the door. The sofa in the living room squeaked and had zero support. Needs to be replaced. The bathroom is big and very nice, however, the glass shower door leaks. You step out onto a puddle of water after every shower. There is a safe in the room that was very easy to use. The TV was antiquated. The lack of a proper detailed channel/program guide had you aimlessly clicking the remote hoping to find something to watch. The whole TV menus felt like a trip back to hotels in the 1990's.

All great as always

The pools are incredible and beautifully set up. Our room was not clean at all! We had 2 huge spiders in our room. The floors were dirty and dusty. My husband put some clothes on the ground and they were all dusty when he picked them up. We felt like we were put in a room that never gets used and or it felt like a staff area of the hotel. It was very odd. We have stayed many times and this was the worst and first room experience ever.