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Jewel Apartments by Coastal Letting Co

Property class: 3.5

Photo gallery for Jewel Apartments by Coastal Letting Co

A hotel room with two beds, a large window with a city view, a framed artwork, and a nightstand with a lamp.
In-room dining
Room
Pool
A compact laundry room with a front-loading washer and dryer, a small sink, and a wall-mounted heater.

Reviews

7.4 out of 10
Good

Entire apartment

2 bedroomsSleeps 7

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View map
36 Old Burleigh Rd, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪3 min walk‬
  • Place, SkyPoint Observation Deck
    ‪14 min walk‬
  • Place, Surfers Paradise Beach
    ‪14 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪29 min drive‬

Room options

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About the area

Gold Coast

At Jewel Apartments by Coastal Letting Co you'll be within a 20-minute stroll of popular places like Surfers Paradise Beach and Cavill Avenue. .You can enjoy Smart televisions with digital channels, and each apartment features a washer/dryer, free WiFi and a hairdryer. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Netflix, an iron/ironing board and a wardrobe or cupboard are also available. .This apartment building offers an outdoor pool, a garden and luggage storage. There's also the convenience of free self parking.
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Northcliffe Beach - 2 min walk - 0.2 km
  • Broadbeach Beach - 3 min walk - 0.3 km
  • SkyPoint Observation Deck - 14 min walk - 1.2 km
  • Surfers Paradise Beach - 14 min walk - 1.2 km
  • Cavill Avenue - 19 min walk - 1.6 km

Getting around

  • Florida Gardens Station - 8 min walk
  • Varsity Lakes Station - 23 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 38 min drive

Restaurants

  • ‪Rumi Persian Restaurant - ‬14 min walk
  • ‪Noodle Broadbeach - ‬14 min walk
  • ‪BMD Northcliffe Surf Club - ‬8 min walk
  • ‪Metro Coffee - ‬8 min walk
  • ‪Olive Coffee - ‬17 min walk

About this property

Jewel Apartments by Coastal Letting Co

Jewel Apartments by Coastal Letting Co offers its guests an outdoor pool and a garden. The front desk is open around the clock. Self parking is free.
  • 3 guestrooms or units
  • Storage area for luggage
  • Garden
Jewel Apartments by Coastal Letting Co offers 3 air-conditioned accommodations with washers/dryers and a hairdryer. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 55-cm Smart televisions come with digital channels and Netflix.

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A fitness area with exercise equipment, a steam room, and a resident amenities sign.
Jewel Residences - Q Stay
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  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.5 out of 5, Wonderful, 8 reviews
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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 85 per night

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 55-cm Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift

Services and conveniences

  • Iron/ironing board
  • Luggage storage

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Peninsular Drive, Surfers Paradise]
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 85.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: AUD 18 per accommodation, per stay
  • A damage deposit of AUD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

Property is also known as

Jewel Apartments by Coastal Letting Co Apartment
Jewel Apartments by Coastal Letting Co Surfers Paradise

Frequently asked questions

What is the cancellation policy at Jewel Apartments by Coastal Letting Co?

Jewel Apartments by Coastal Letting Co offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Jewel Apartments by Coastal Letting Co?

Yep, Jewel Apartments by Coastal Letting Co has a free self car park.

Are there any beaches close to Jewel Apartments by Coastal Letting Co?

Yep, Jewel Apartments by Coastal Letting Co is a short 15-minute walk from Surfers Paradise Beach.

Does Jewel Apartments by Coastal Letting Co have a pool?

Jewel Apartments by Coastal Letting Co has an outdoor pool.

Is there a free airport shuttle available at Jewel Apartments by Coastal Letting Co?

No, Jewel Apartments by Coastal Letting Co does not offer an airport shuttle service.

What time are check-in & check-out at Jewel Apartments by Coastal Letting Co?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Jewel Apartments by Coastal Letting Co?

No, pets are not allowed.

Jewel Apartments by Coastal Letting Co Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 4 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.6/10

Cleanliness

6.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Perfect family holiday

Great location and facilities for kids. Unit was on the beach and access to great pools.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
The property was fantastic, had a great view and the facilities were excellent. Beds were also very comfortable.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Beachfront apartment

Lovely modern apartment, with part ocean views. Great amenities, including gym, sauna and pool.
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, communication
Our room was not cleaned pool was to busy
Stayed 4 nights in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Jewel residence was a lovely place however I certainly wouldn’t say that the apartment had “ocean views” We had a brief glimpse of the beach out of 1 corner window. At best it should have be advertised as partial ocean view. It was incredibly disappointing the lack of ocean views for the price paid. The apartment is clean and modern. Only 1 bathroom which was a rude shock. Beds were very comfortable. Coastal letting was less than helpful when I contacted them to enquire about the lack of ocean views and other small issues. Would be very reluctant to book anything through them again due to inaccurate advertising. Pools were inviting and the close proximity to the beach is very convenient with children.
Stayed 4 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I travel for a living and this is literally the worst travel experience of my life. Absolutely detestable agency that uses high paying customers to live through shockingly poor maintenance and dilapidated properties. If you want to ruin your holiday and have a living hell experience look no further than Coastal property letting agency. Just some of the issues - stench from the bathroom drains, mouldy washing machine, filthy floors, taps falling off, stove didn’t work, curtains broken, chipped bowls & cracked glasses, no wifi, no working vacuum cleaner. I could go on but at the price point charged per night it was an absolute disgrace. Requested my money back and no redress given other than disingenuous “sorreee” followed by the constant intrusion to fix things (the stench never went away) that should have been undertaken before charging guests. Jewel common areas were lovely but be warned, the location is a wind tunnel and it’s very noisy! We were woken at or before 5 am most days with the garbage truck or construction noise. 5 week stay Aug - Sept 2025.
Faeces on the floor
Faeces on the floor
Broken key fob
Faeces on the furniture
Stayed 24 nights in Aug 2025
Verified review

6/10 Okay

Liked: Communication
Loved that the beach was right across the walkway. The apartment was modern and relatively tidy. Unfortunately there were no instructions on which entrance to use from the carpark to enter the building (there are two residences buildings). There should be a booklet to explain how to use everything in the apartment (sound system, wifi, curtain openers & doorbell unit & how to access the pool). It also would have been nice to know there was a convenience store in the other residence building. We didnt discover this until our last day. The pool on level 3 was closed, which was part of the reason we booked this place, so that was disappointing. The pool on the ground level was good, although our key fobs only worked in one entry door. The washing machine smelled and was dirty, so I had to clean this before we used it. The apartment was modern and tidy, but the bathroom drains were not clean, you could visibly see the grime buildup in the drain under the sink. Ideally more toilet paper and towels would have been made available, for the beach & pool. The ocean view was only from one corner of the outdoor area. Would have been nice to have outdoor lights in the covered decking area, at night. There also weren’t any dining options within walking distance (besides the Langham restaurant).
Stayed 7 nights in Apr 2025
Verified review

10/10 Excellent

Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Stayed 8 nights in Aug 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Stayed 14 nights in Jul 2025
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness
Stayed 7 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Sep 2024