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Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 4 outdoor pools

Photo gallery for Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Aerial view
Property video
5 bars/lounges, 4 poolside bars, swim-up bar, beach bar
Free daily buffet breakfast
Beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Pet-friendly
  • All-inclusive
The current price is NZ$938
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
Carr Punta Sam - Isla Blanca, Mz 2, Lt 10, Costa Mujeres, QROO, 77400
  • Playa Mujeres Golf Club
    ‪9 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪57 min drive‬
  • North Beach
    ‪58 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for Junior Suite Tropical View King

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Tropical View King

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Ocean View Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Ocean View King

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out King

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Swim Out King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Private plunge pool
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out King

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swim Out Ocean Front

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View Double

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View Double

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite Swimout Ocean Front with terrace

Presidential Suite Swimout Ocean Front with terrace

Presidential Suite Swimout Ocean Front with terrace

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private plunge pool
Air conditioning
Full-sized fridge/freezer
Dining table
  • 268 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Ocean View King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
Smart TV
  • 114 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front

Preferred Club Master Suite Swim Out Ocean Front | Beach/ocean view

Preferred Club Master Suite Swim Out Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private plunge pool
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Preferred Club Junior Suite Tropical View King

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Individually furnished
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Corner Ocean Front

Preferred Club Master Suite Corner Ocean Front

Preferred Club Master Suite Corner Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Private indoor hot tub
Air conditioning
Full-sized fridge/freezer
Free minibar items
Smart TV
  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite Ocean Front

Presidential Suite Ocean Front

Presidential Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Full-sized fridge/freezer
Dining table
Free minibar items
  • 174 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

1 bedroom, hypo-allergenic bedding, free minibar, in-room safe

Junior Suite Double

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 2 Double Beds

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive. You'll be 4.8 km (3 mi) from Playa Mujeres Golf Club and 17.8 km (11.1 mi) from Puerto Cancun Marina Town Center. Highlights at this all-inclusive property include 9 restaurants, 4 outdoor swimming pools and a private beach. .A day of pampering can include massages and body wraps along with hydrotherapy and reflexology. The fine-dining restaurant, Bordeaux, serves French cuisine and is open for dinner. With 4 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the 3 hot tubs, gym and pool cabanas plus access to snorkelling. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free buffet breakfast is offered between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 30-minute drive of this 5-property class Costa Mujeres property include Langosta Beach and Playa Tortugas.

What's nearby

  • Playa Mujeres Golf Club - 9 min drive - 5.5 km
  • Mujeres Beach - 11 min drive - 6.9 km
  • Langosta Beach - 32 min drive - 25.2 km
  • Isla Mujeres Ferry Terminal - 57 min drive - 16.6 km
  • North Beach - 58 min drive - 17.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 39 min drive

Restaurants

  • ‪Isla Blanca - ‬6 min drive
  • ‪Moctezuma - ‬3 min drive
  • ‪Steakhouse - ‬3 min drive
  • ‪So Cal Gourmet Food Emporium - ‬10 min walk
  • ‪Spaces Restaurant - ‬4 min drive

About this property

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and cabanas (surcharge). Cool off in one of the 4 outdoor swimming pools at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive, and enjoy summer activities such as snorkelling.

Free breakfast is available daily. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a fitness centre, a rooftop terrace and a garden. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 505 guestrooms or units
  • 5 levels
  • 10 buildings
  • 9 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • Built in 2023
  • Buffet breakfast (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offers 505 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Each accommodation is individually furnished. 49-inch Smart televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Costa Mujeres property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Languages

English, Spanish

Similar properties

4 outdoor pools, a heated pool, free pool cabanas, pool umbrellas

Atelier Playa Mujeres - Adults Only - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, 1,224 reviews
The price is NZ$1,077
includes taxes & fees
2 Sept - 3 Sept
Atelier Playa Mujeres - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 4 poolside bars
  • 5 bars/lounges
  • 9 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Bordeaux
  • Coco Cafe
  • El Patio
  • Portofino
  • Sea Side

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor pickleball court
  • Paddleboard
  • Shopping
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Firepit
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 10 buildings
  • 5 floors
  • Built in 2023
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Traditional architecture
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1170 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1170 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Playa Blanca Costa Mujeres Adults Only
Secrets Playa Blanca Costa Mujeres Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive on 7 Sept 2025 start from NZ$938.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Yep, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive has free valet parking. Onsite parking is limited.

Are there any beaches close to Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

The closest beach to Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is North Beach (7.9 km).

Is there a spa on site at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

There's no onsite spa, but this property does offer services like body wraps and body scrubs.

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have a pool?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive features a private beach, 4 poolside bars and 4 outdoor pools. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive a romantic place to stay?

Ocean-view dining and a private beach, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive.

Is Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive family-friendly?

No, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive serve breakfast?

You bet, free buffet brekkie is available daily from 7:00 AM to noon.

Is there a free airport shuttle available at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

No, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Relax with a coldie at the 4 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?

Dogs are welcome at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 396 reviews
Rating 8 - Good. 44 out of 396 reviews
Rating 6 - Okay. 35 out of 396 reviews
Rating 4 - Poor. 9 out of 396 reviews
Rating 2 - Terrible. 8 out of 396 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel. Loved the service and cleanliness. The room smelled nice and fresh and the bed was comfortable. The gathering areas such as lobby bar and theater are outside with no A/C. Also, I didn’t like that you had to wear long pants in the restaurants for dinner or sit outside where it’s hot. I really loved the sushi and the Asian food the best. Overall, we had a relaxing and fun time!
Stayed 5 nights in May 2025

10/10 Excellent

Jasmine Breann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and very relaxing! Our butlers Duran & Gerardo were so helpful and very friendly! They helped my husband to decorate our hotel room for my birthday! The food was good.. the only thing that I was upset about was the romantic dinner on the beach.. it was by the pool. I was disappointed because we were promised by the beach but when we got there they said Nadia plan for the pool and it would be an extra charge. When I contacted Nadia she told me “it was supposed to rain” but other than that everything was great!
Stayed 4 nights in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in May 2025

10/10 Excellent

Anabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En verdad todo supero mis expectativas un lugar súper vacaciones excelente
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Apr 2025

6/10 Okay

Henry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place BUT Average / below average quality food - just like any secrets resorts. If you travel a lot in higher end resorts, you know you go to Secrets because of the beautiful landscapes and resort vibe overall, but not the food. Be very careful the fish and some of the meats. Boyfriend and I both got sick from the Japanese restaurant (like throwing up the food kind of sick). This is the second time this happens at a Secrets resort- same thing happened at Secrets Akumal a couple of years back. The place is absolutely beautiful though- many options for pools and walks and beach and activities if you want to be entertained. The resort is big and fun to walk through at night, total beach jungle luxury vibe. Great place for photos too. The resort lacks bathrooms!! We were very surprised most bathroom locations had one single stall only and not easy to get to from the main pool / beach. There was always a line. We booked a regular room and ended up upgrading to ocean front to be closer to the beach - it was worth the access they give you to their upgraded services for the quieter pool and lounge, so if you are into more of a chill/ not loud music vibe, the upgrade is worth it. Service is also average- other resorts are more attentive to help with towels or get you drinks service when you go to the pool / beach and sit down or are looking for a place. Beach had seaweed & windy every day. Maybe just the weather. So depending on how picky you are… now you know!
Stayed 4 nights in Apr 2025

10/10 Excellent

Clay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful resort one of the best in the Cancun area
Stayed 5 nights in Apr 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this resort. Unfortunately we didn’t receive any VIP amenities from booking through Expedia
Stayed 5 nights in Apr 2025

10/10 Excellent

Jirasak

Stayed 3 nights in Mar 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 2 nights in Apr 2025

10/10 Excellent

Corinna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Service was great. Our concierge Manny was extremely helpful in making sure we had what we needed and even went out of his way to help us get a Bluetooth speaker. Everything was clean. Would definitely recommend for a romantic getaway.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christina

Stayed 4 nights in Mar 2025

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible time, staff were so professional and kind, never had to wait around for anything. Preferred club was well worth it. Premium liquor, amazing restaurants, beach was lovely although super windy while we were there so swimming was touch and go. 10/10 nothing to improve on!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed every bit of our stay, from the staff to the pools, all amazing!
Stayed 4 nights in Mar 2025

10/10 Excellent

Devin, Mason City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 4 night honeymoon stay here was fantastic. We were able to try every restaurant, bar and amenity. The view from our room was gorgeous! It was well worth the trip! Demetrio and Aleandro were spectacular at the manatee swim up bar. Celeste was a fun host from the entertainment team! 10/10 would stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Very tropical and lush. Nice sized resort. ALL employees very friendly
Stayed 7 nights in Mar 2025

10/10 Excellent

Damjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fact that it is a new resort with excellent service and lots to do.
Stayed 5 nights in Mar 2025

10/10 Excellent

Walter, Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secrets Playa Blanca is truly a gem. This hotel is aesthetically one of the most beautiful properties I have seen on Mexico’s Eastern coastline. The trip started off shaky with problems at check-in, but everything thereafter was nearly perfect. The grounds, rooms, pools, and beach were all absolutely stunning. The service was excellent. The personal butlers (Eddy and Ana) were incredible and would fulfill any requests without hesitation, I had read previously that the butlers weren’t worth the preferred club upgrade, but I disagree. The staff at this hotel are fantastic. They go out of their way to ensure you are having an amazing vacation. Aside from the butlers, I want to thank Omar from the preferred club, as well as Francisco and Cesar at the Jungle pool. Also our housekeeper Areyl who was so wonderful. The spa was also heavenly, both in the environment and the services. The only major area that could use some improvement is the food. But all in all the food was pretty good for an all-inclusive property. It’s just with everything else from the facilities to the service being so elevated and luxurious, despite attempts, the food doesn’t quite match up. That was fairly minor though and I love this resort and cannot wait to plan my next stay! Thank you Secrets Playa Blanca!
Stayed 4 nights in Mar 2025

10/10 Excellent

Ramon

Liked: Cleanliness, property conditions & facilities
The resort is amazing, food and drinks are great! I just had a bad experience with the Manager that was assigned to help me with my vacation. He did not help me at all.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aziz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really attentive, the hotel is beautiful and it was truly a pleasure. Highly recommend and will do it again
Stayed 2 nights in Mar 2025

10/10 Excellent

Wilfred, Perris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely outstanding!! The staff, the food, the drinks and the property itself is top-notch. Everything is very clean and everyone is very attentive. If you have the opportunity to stay at this resort it is definitely a must!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeffrey Kenneth

Stayed 5 nights in Mar 2025

8/10 Good

Author

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🌴💍 I came for a wedding and fell head over heels for Secrets Playa Blanca! This resort isn't just a destination - it's a total vibe that captured my heart from day one. Nestled in lush greenery, these private sanctuaries are luxury personified. Private pools that feel like your personal paradise - even as a wedding guest, I was living my best life. Full bottle service is a game-changer. Premium spirits delivered directly to cabana - because wedding celebrations should never stop, right? Extra, but TOTALLY worth it. The food? Absolute culinary magic. Some dishes were so delicious but not every meal was perfect. While many were incredible, a few left me wanting more. I enjoyed the sunset views, intimate dining experiences, and staff who treat you like royalty. Would I come back? In a heartbeat but with a romantic partner. Until then? I'll keep those wedding memories alive.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jim, Maplewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Butler service was great, ask for Daniel. He did a great job with any reservations or assistance by the beach. Reuben at the beach was also great for food & drinks. The hydrotherapy is definitely time well spent, food was hit or miss, as with all All-inclusives. Great facility, looks brand new and incredibly clean!