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Colonnade Hotel London

4.0 star property
Victorian London hotel in City of Westminster with a 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Colonnade Hotel London

Exterior
Balcony view
Luxury Apartment, 3 Bedrooms | Jetted tub
Junior Suite
Bar (on property)

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
2 Warrington Crescent, London, England, W9 1ER
    Paddington Central
    10 min walk
    Lord's Cricket Ground
    14 min walk
    Kensington Gardens
    3 min drive
    London (LCY-London City)
    56 min drive

Room options

View all photos for Club Room

Club Room

Club Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
Designer toiletries
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property - evening/night
Corus Hyde Park Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
3.7 out of 5, Good, (2157)
The price is NZ$555
for 1 night
includes taxes & fees
5 Oct - 6 Oct
Corus Hyde Park Hotel

About the area

London

At Colonnade Hotel London you'll be 1.9 km (1.2 mi) from Hyde Park and 2.4 km (1.5 mi) from Marble Arch. Highlights at this boutique hotel include a restaurant and in-room free WiFi. .Polo Terrace serves British cuisine. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning continental breakfast is available. .Within a 30-minute walk of this 4-property class City of Westminster hotel, attractions include Kensington Gardens and Regent's Park.

What's nearby

  • Hyde Park - 4 min drive
  • Marble Arch - 5 min drive
  • Oxford Street - 6 min drive
  • Kensington High Street - 8 min drive
  • Piccadilly Circus - 9 min drive

Getting around

  • Warwick Avenue Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 15 min walk
  • London (LCY-London City) - 56 min drive

Restaurants

  • ‪Real Ale - ‬1 min walk
  • ‪Cafe Laville - ‬9 min walk
  • ‪The Warrington - ‬4 min walk
  • ‪Waterside Cafe - ‬7 min walk
  • ‪The Hero of Maida - ‬5 min walk

About this property

Colonnade Hotel London

Victorian London hotel in City of Westminster with a 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the boutique Colonnade Hotel London.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 1 building
  • 43 guestrooms or units
  • 4 levels
  • Built in 1865
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Colonnade Hotel London offers 43 accommodations with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Languages

Bulgarian, Czech, English, Estonian, Farsi, Filipino, French, German, Hebrew, Hindi, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available for a fee: GBP 7.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Polo Terrace

Things to do

  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 4 floors
  • Building
  • Built in 1865
  • Designated smoking areas (fines apply)
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVR
  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 25

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 7.50 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation.

Property is also known as

Colonnade Hotel London
Colonnade London
The Colonnade London England
The Colonnade London Hotel London
The Colonnade Hotel London
The Colonnade Hotel London
The Colonnade London England
The Colonnade
Colonnade Hotel London Hotel
Colonnade Hotel London London
Colonnade Hotel London Hotel London

Frequently asked questions

What is the cancellation policy at Colonnade Hotel London?

Colonnade Hotel London offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Colonnade Hotel London?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Colonnade Hotel London on 23 Sept 2024 start from NZ$247.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Colonnade Hotel London a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Colonnade Hotel London.

Does Colonnade Hotel London serve breakfast?

Sure does, continental brekkie is served daily.

Is there a free airport shuttle available at Colonnade Hotel London?

No, Colonnade Hotel London does not offer an airport shuttle service.

Is there a bar or restaurant at Colonnade Hotel London?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Colonnade Hotel London?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Colonnade Hotel London?

No, pets are not allowed.

Colonnade Hotel London Reviews

Reviews

5.8
Rating 10 - Excellent. 148 out of 1002 reviews" "
Rating 8 - Good. 247 out of 1002 reviews" "
Rating 6 - Okay. 167 out of 1002 reviews" "
Rating 4 - Poor. 169 out of 1002 reviews" "
Rating 2 - Terrible. 271 out of 1002 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Review
Had to change rooms first night. However, the 2nd room decor and furniture was rather worn also. The TV I told reception did not work properly the picture and sound kept breaking up. They said they had fix but it was the same the next day.
Stayed 3 nights in Jun 2024

8/10 Good

Freya

Liked: Cleanliness, staff & service, room comfort
Good value
Old fashioned hotel with comfortable beds and a hospitable reception. Could probably do with a lick of paint, but I like older properties and it's a lovely building.
Stayed 1 night in Jun 2024

2/10 Terrible

Augusto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were appalled by the fact that Expedia described this property as a ‘boutique’ hotel! It may have been way way back in the day but currently, it is a run-down property which falsely advertised a lift (it was broken during our entire stay and it only reached the 2nd floor (we were on the 3rd level which was actually on the 4th floor). Air conditioning was advertised but also broken in our room. So many things were broken in our room - too many to list (floor tiles, towel racks, shower head, carpet, heater)!! I had read some of the nasty reviews in advance but I had also read some fairly positive reviews so we were hopeful that there would be some redeeming qualities and sadly, the only two redeeming qualities evident was the large size of the room and the clean bedsheets. The room decor was dated and dusty and one of the two windows wouldn’t stay open so in the middle of a London summer in a hotel room with no A/C, we struggled to get fresh air in our room. When we mentioned these deficiencies to the staff, they provided the appropriate lip service (“we’re sorry, we didn’t realize the AC was broken”, “we’re sorry the lift is broken”.). It is so sad because the building has such great bones and it comes with an incredible history but it is clear that the current owners have no respect for the history and no desire to keep the property in an excellent state.
Stayed 2 nights in Jun 2024

6/10 Okay

Herve

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good service, tired hotel.
Well located close to Warwick station. Nice staff but let down by relatively poor room quality. Shower was not working properly, the decor looks tired. It's ok for a short stay and to be fair, the bed was very comfy. Bar did not open until 6.30pm.
Stayed 1 night in Jun 2024

6/10 Okay

Ben

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Cameron

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please avoid this hotel. When we arrived, they were understaffed and the rooms were not ready. After waiting 30 minutes for someone to come back, they gave us keys to a room that did not match what we had booked. The room felt like a shoe closet and the air conditioner was a floor unit that took up most of the minimally available floor space. The room was musty to the point that it seemed like a health concern to stay there, cramped, and in quite a state of disrepair. The toilet was mounted on a plywood slab and all the furniture showed serious signs of wear. On top of all that, the hotel’s WiFi was broken and we were international travelers without data so WiFi was critical for us. We went down to the desk and they offered us an “upgrade” but it had all the same problems, but just with more space. We went back down to the desk and kindly explained the situation, the worker said he understood and promised to have his manager process a refund the following day when he returned so that we could book elsewhere. We booked another hotel with that understanding and then they refused to process a refund. We also fought Expedia for a refund but they said it is up to the hotel. So please don’t be deceived by the charm of the pictures, the hotel was nothing like them. I hope Expedia discontinues working with this hotel entirely. There are much better options for this price point.
Stayed 5 nights in May 2024

4/10 Poor

Amy

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stay here for the full Faulty Towers experience. They say you can’t polish a turd but you can paint it gold and hope for the best. Rooms need work - very dated (some harsher person might say shabby), TV didn’t work, noisy water system. Shame they couldn’t accommodate my feather allergy, I didn’t enjoy sleeping without a pillow for three nights. Very clean though and good distance from the underground.
Stayed 3 nights in May 2024

4/10 Poor

Karamjeet

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lift only goes up 2 floors, so if you've got luggage you'll be going up 3-4 flights of stairs with no assistance to your room. Also the lift is very old school and feels incredible unsafe. The property is so warm all the time, the air con in some rooms didn't work, the don't stay open as they are broken and also very heavy. This is a great, characteristic property and has so much potential to be fantastic under passionate management. So far it's cheap and cheerful to an extent.
Stayed 1 night in May 2024

2/10 Terrible

stephen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very very tatty, would not stay here again unless it had a MAJOR update, staff were helpful though. Breakfast offering also very poor.
Stayed 2 nights in May 2024

4/10 Poor

Ronald, Argyle

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Debbie

Liked: Staff & service
Disliked: Property conditions & facilities
Basic place for 1 night but needs refurbishment
This hotel looks quite grand from the outside and main entrance. The reception area is ornate with many original features. There were quite a lot floral arrangements in the entrance but they were past their best. The building is looking very tired inside and the room was not in great condition. Our room was extremely hot when we arrived, the air conditioner has broken, the replacement portable unit was causing more heat than any cool air. Having been travelling around London on a hot day, our first thought was to have a shower but this was only running scalding hot water. When we turned the tap to lower the temperature it came off in our hand. The receptionist was very helpful and quickly found an alternative room. The decor and furniture all had a very worn look. The bed was fine and we slept ok. We didn’t have breakfast as we wanted a cooked breakfast which isn’t on offer at the hotel. The carpets are quite threadbare and even loose in some areas including on the stairs. The antiquated loft feels more like a service lift. The room was clean enough and bed ok, so if all you want is a bed for the night, it is fine but if you are looking for a base for a holiday this isn’t the right place. The place seems unloved with worn out towels and our lumpy scatter cushion turned out to be simply stuffed with other cushion covers! Friendly staff but very basic and tired hotel.
Stayed 1 night in May 2024

2/10 Terrible

Lia

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Terrible. Never stayed at a place like this. Firstly the place looked great outside and in the reception, but when we walked in the smell was awful. Then they down graded our room to a lower double instead of a club. They tried to tell us that a lower club is what we booked (no such thing on the website). No fridge, no safe and rhe TV didn't work. 24 hrs later after asking for a maintenance call for the tv, we're told not all TV's work in the hotel. Then we ask for a swap to the room we booked (a club room). Be careful what you ask for. We're put on the top floor and warned about the plumbing. We now had a fridge, but it didn't work, we had a safe and a tv that works. We only had hot water, as in it starts warm and end up boiling and no cold water and it makes a continual humming sound. The kicker is the elevator only goes to the second floor and we were now on the 4th floor. There was no one to help with the bags. Oh and also, the rooms up there were done on the Sunday, but the dirty linen was left on the floor outside our room for 24hrs.
Stayed 4 nights in May 2024

10/10 Excellent

Valter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the staff was welcoming
Stayed 1 night in Apr 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

10/10 Excellent

tarra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who work the front desk are very nice
Stayed 7 nights in Apr 2024

4/10 Poor

Gaurav

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Liam

Stayed 1 night in Apr 2024

6/10 Okay

Emma

Not great if you can't climb stairs
Not great if you can't climb stairs, as the lift only goes up to the 2nd floor and doesn't run all the time. Staff are friendly enough and just round the corner is a parade of eateries and a pub.
Stayed 1 night in Apr 2024

4/10 Poor

Christopher

Travelled with partner
Disliked: Property conditions & facilities
It is such a pity that this property has been allowed to deteriorate so badly. In the past it was comfortable and well-kept. It is now shabby and run down.
Stayed 3 nights in Apr 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Quite rough around the edges. No mini bar when there said there was. Slow internet. Slow staff service. Asked for towels and waited 4 hours and then had to phone on the mobile to reception desk as the in room telephone wasn’t answered when we used this call reception.
Stayed 2 nights in Apr 2024

8/10 Good

Justin

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Andrew

Travelled with partner
Disliked: Amenities
This accommodation and its facilities was mis-sold to us by yourselves. We need someone from Expedia to contact us urgently. We have photographs and video evidence of all the issues!!
Stayed 1 night in Mar 2024

8/10 Good

sionagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room but would have liked a cooked breakfast.
Stayed 1 night in Mar 2024

4/10 Poor

Steve

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Run down hotel with friendly staff
The hotel looks very nice from the outside and has so much potential, but inside leaves a lot to be desired. We had booked a twin room, yet the first room we were allocated was a double and had a foul smell, so when we complained about the smell, we were allocated another double room instead. The room was comfortable but very old and tired. The light switch and one of the electrical sockets were broken, the wardrobe handle had been replaced with a loose screw. The safe in the wardrobe had no power. The toilet was very close to the bathroom wall. The shower curtain was old and dirty, similar to the curtains in the room. Breakfast was pretty lacking generally - aside from some cereal, there was a choice of cheap sliced white or brown bread / toast with butter / jam, a selection of the cheapest meats / cheese and a little bit of salad. We had seen some rolls and hard boiled eggs, but these didn't last long, so there were none left for us after we'd had our cereal. The wifi was completely useless - whether at the top of the hotel in our room or in reception - problems connecting generally and unable to stream successfully with any of the connection option. On the plus side, there was a kettle in the room, a choice of tea & coffee with a small biscuit, clean bedding and a small TV. The staff were friendly too - just limited in what they could do.
Stayed 3 nights in Mar 2024