"This property is in an area of Newcastle that is being renewed but is still a bit old and tired. It is only a 5 minute walk to the Transport Intercha ... " More
Each apartment is soundproofed and features a flat-screen TV with satellite channels, along with free WiFi, a balcony or patio, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include free toiletries and premium bedding. A living room, free newspapers, and an iron/ironing board are also available. Weekly housekeeping is available.
For a drink, you can stop by the aparthotel's own lounge bar. Other amenities include free WiFi in public areas, a 24-hour gym, and laundry facilities. There's also the convenience of free self parking.
Attractions within a 10-minute drive of this 4.5-star Newcastle West aparthotel include John Hunter Hospital and Newcastle Beach.
31 Jan. 2024 by PeterB
Dear Maxine,Thank you for choosing to stay with us and for sharing your feedback. We are truly sorry to hear about the condition of the unit during your stay. It's concerning to learn about the issues you encountered, such as the broken sliding door handle, the state of the carpet, and the holes in the walls. We understand that these issues significantly impacted your stay and we apologise for the inconvenience. Your feedback is crucial as it helps us identify areas where we need to improve. We will address these issues promptly with our maintenance team.Despite these issues, we're glad that you found the unit roomy with plenty of storage. We hope to have the opportunity to welcome you back in the future for a more positive experience.Kind regards,Guest ServicesNewcastle Central Plaza Apartment Hotel
31 Jan. 2024 by PeterB
Dear Ben,Thank you for taking the time to leave your rating. We're pleased that your experience with us was mostly positive. If there's anything specific you feel could have enhanced your stay further, please don't hesitate to share. We're always looking for ways to improve and make every stay a five-star experience. Hope to see you again soon!Kind regards,Guest Services, Newcastle Central Plaza
3 Oct. 2023 by PeterB
Dear Shamsur,We sincerely apologise for the experience you encountered during your check-in.We are sorry no one was present to welcome you, but our managers are sometimes called off to deal with a another guest's requirements. They are always available via the phone number displayed at reception. We appreciate your patience and understanding after your long journey, and we will review our check-in procedures to ensure a more efficient and welcoming experience for our guests.We hope you might consider giving us another opportunity to provide you with a better stay in the future.Kind Regards,Guest ServicesNewcastle Central Plaza
25 Sep. 2023 by PeterB
Dear Louise,Thank you for sharing your feedback regarding your recent stay.We're truly sorry to hear that your experience with us did not meet your expectations. We would like to learn more about your stay and the issues you encountered so that we can address them and improve our services. We value your feedback, and we hope to have the opportunity to better serve you in the future.Safe travels to your next destination.Kind regards,Guest ServicesNewcastle Central Plaza
24 Jul. 2023 by PeterB
Dear Renee,We are very sorry that you had a frustrating experience with our access cards and that you were unable to get into your room when you arrived. We apologise for the inconvenience and communication. We have a 24-hour phone number for emergencies and we should have provided you with that information. We hope you will give us another chance to provide you with a better stay next time.Kind regards,Guest ServicesNewcastle Central Plaza
21 Feb. 2023 by PeterB
Dear Tim,Thank you for your review of your recent stay. We are sorry to hear that your experience fell short of your expectations and are committed to maintaining our property to a high standard. We will look into the issues you have raised to ensure that they are addressed.We appreciate your feedback and will use it to improve our services and facilities. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a better experience in the future.Kind Regards,Guest ServicesNewcastle Central Plaza
21 Feb. 2023 by PeterB
Dear Melanie,Thank you for your review of your recent sta. We are sorry to hear of the Wi-Fi issue during your stay. We understand how important it is for our guests to have access to reliable internet, and we will ensure that this is addressed.We also apologise for the lack of forks. Our housekeeping team will be reminded of the importance of providing a complete set of cutlery, and we will ensure that our cleaning standards are maintained.We are glad to hear that you would stay with us again.Thank you for choosing to stay with us, and we look forward to the opportunity to host you again.Kind Regards,Guest ServicesNewcastle Central Plaza
23 Jan. 2023 by PeterB
Hi TinaThank you for staying with us and for the reviewWe do appreciate all your comments and feedback and will work toward making improvements as required, to ensure all our guests are well-catered for.Thank you for sharing and we wish you safe travels home or to your next destination.Kind RegardsGuest ServicesCentral Apartment Group
16 Jan. 2023 by PeterB
Hi TammyThank you for the feedback on your stay. We apologise for all the issues you encountered, including the air-con, difficulties with the TV, toilets, and parking.We will ensure to address these to improve the quality of our service and accommodations for all our guests.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Kind Regards, Guest ServicesCentral Apartment Group
Newcastle Central Plaza offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The luxury Newcastle Central Plaza also features a terrace, laundry facilities, and dry cleaning/laundry services. Self parking is free. This 4.5-star Newcastle aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Newcastle Central Plaza offers 12 accommodations with washers/dryers and complimentary newspapers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.