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voco Queenstown by IHG

Property class: 4

Photo gallery for voco Queenstown by IHG

A hotel with a modern design, located near a lake with mountains in the background.
A modern room with a large window overlooking a mountainous landscape.
An outdoor seating area with a fire pit, lounge chairs, and tables, surrounded by modern buildings and a mountain in the background.
A hotel room with a large window offering a mountain view, a sofa, a chair, and a small table.
A modern interior with large windows, comfortable seating, and a central light fixture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$339
includes taxes & fees
7 Sept - 8 Sept

Explore the area

View map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪7 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk with a lamp, a chair, and a window with a view of buildings.

Standard Room

9.4 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 Bedroom, Mountain View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Panoramic View)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed (Panoramic View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 King Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Mountain View

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed (Panoramic View)

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed (Panoramic View)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for 2 Queen Standard

Premium bedding, in-room safe, blackout curtains, soundproofing

2 Queen Standard

  • 7 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About the area

Queenstown

Voco Queenstown by IHG places you in the centre of Queenstown, steps from St Josephs Parish and within a short 5-minute stroll of Queenstown Gardens. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a sauna, a 24-hour business centre and a snack bar/deli. Breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 4-property class Queenstown City Centre hotel include Queenstown Beach and Queenstown Ice Arena.

What's nearby

  • Queenstown Gardens - 2 min walk - 0.2 km
  • Queenstown Beach - 5 min walk - 0.5 km
  • Queenstown Mall - 7 min walk - 0.6 km
  • Skycity Queenstown Casino - 8 min walk - 0.7 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 9 min drive

Restaurants

  • ‪“Life’s a Grind” Coffee - ‬6 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Botswana Butchery - ‬6 min walk
  • ‪Elements Restaurant - ‬5 min walk

About this property

voco Queenstown by IHG

Voco Queenstown by IHG offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at voco Queenstown by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

  • 227 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq. m of conference space
  • Built in 2020
  • Deli
  • Ski equipment storage
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
Voco Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Ski shuttle nearby
  • Parking on site (NZD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast available 6:30 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/aeroplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately NZD 45.00 for adults and from NZD 35.00 for children
  • Self-parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

What is the cancellation policy at voco Queenstown by IHG?

Voco Queenstown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco Queenstown by IHG?

As of 13 Aug 2026, prices found for a 1-night stay for 2 adults at voco Queenstown by IHG on 7 Sept 2026 start from NZ$339, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco Queenstown by IHG?

Yep, voco Queenstown by IHG has a self car park for NZD 25.00 per day. A self car park is also available, for a fee.

Are there any beaches close to voco Queenstown by IHG?

Yep, voco Queenstown by IHG is a short 4-minute walk from Queenstown Beach.

What makes voco Queenstown by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at voco Queenstown by IHG.

Is voco Queenstown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that voco Queenstown by IHG is a hit with families.

Does voco Queenstown by IHG serve breakfast?

Yep, brekkie is on offer daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at voco Queenstown by IHG?

No, voco Queenstown by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at voco Queenstown by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at voco Queenstown by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at voco Queenstown by IHG?

No, pets are not allowed.

voco Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1000 reviews
Rating 8 - Good. 222 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT breakfast, nice clean and milers rooms, staff was super helpful and the location was superb!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and excellent location
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, very clean and tidy room and breakfast was fabulous. Always recommend - thanks for a great time.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great amenities and a lovely vibe. Loved the guest laundry and the breakfast every morning. Would definitely stay here again.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, lovely people and GREAT breakfast buffet!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central to Queenstown CBD, breakfast was great, friendly staff, clean room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are always so pleasant, have stayed here 3x and have always had a good experience. Easy walking distance to shops/restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the panoramic room was amazing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Hal

Liked: Cleanliness, amenities
Very clean, great staff, great breakfast buffet, great location
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jeanne

Liked: Cleanliness, amenities, property conditions & facilities
All round excellent hotel, staff, location, amenities & cleanliness
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful, good breakfast
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location. Generous breakfast buffet. Nicely remodeled.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Friendly staff.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Kim Khim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Space is a little too small
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Location and hotel amenities were perfect! Staff amazing!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good free breakfast Undergoing major remodel but staff worked around it. Bar menu needs the be revamped , poor selection!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Facilities are exceptional, As is the view. .
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Aria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff breakfast great atmosphere good
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Jay

Liked: Cleanliness
Excellent
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gliceria Ramos

Liked: Cleanliness, staff & service, amenities
Very good breakfast buffet, close to some attractions, nice and quiet place.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Front office and breakfast staff were accommodating. Laundry facilities were easily accessible.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Lovely amenities and location
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Linda

Other than housekeeping and the very limited breakfast options. I was quite pleased with my visit
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very comfortable, plenty of amenities, excellent food and service.
Stayed 1 night in Nov 2025