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4.6 out of 5

"A beautiful hotel from th moment your walk in to the lovely scented entrance. The room we had overlooking the lake was well appointed and in excellen ... " More

By a verified traveller on Mon 05 Oct 2020

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Hotel Description

A luxury stay in the heart of Queenstown awaits you at Hotel St Moritz, Queenstown - MGallery. Within a 5-minute stroll you'll find Lake Wakatipu and Skyline Gondola within a 15-minute walk. Highlights at this family-friendly hotel include 2 spa tubs, a restaurant, and a bar/lounge.

You can enjoy LCD TVs with cable channels, and all 142 rooms feature free WiFi, espresso makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Down comforters, in-room massages, and safes are also available.

Lombardi Restaurant is open for breakfast, lunch, and dinner. Lombardi Bar is the hotel's own tapas bar. Enjoy the fitness center and sauna. 2153 square feet (200 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11 AM. There's also self parking, along with the convenience of car rentals on site.

With a stay at this 5-star Queenstown hotel, you'll be 16.7 km (10.4 mi) from Coronet Peak Ski Area and 24.5 km (15.2 mi) from The Remarkables Ski Area.

St Moritz Guest Room, Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$174* Per night/room 25 Nov. - 26 Nov.

St Moritz Guest Room, Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Alpine Suite, Suite, 1 Bedroom, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

St Moritz Guest Room, Room, 1 King Bed, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

St Moritz Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Alpine Suite, Suite, 1 Bedroom, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel St Moritz, Queenstown - MGallery ratings based on 439 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel St Moritz, Queenstown - MGallery

Everyone (120) Couples (276) Family (43)
4 out of 5

Posted by on 10 Oct. 2020

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5 out of 5
A beautiful hotel from th moment your walk in to the lovely scented entrance. The room we had overlooking the lake was well appointed and in excellent condition. The service was excellent and the restaurant food was superb. We'll be back!

Posted by , from Auckland on 5 Oct. 2020

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5 out of 5
Friendly staff, lovely room and housekeeping, love the fact that there is guest laundry and the hot tubs were a great touch!

Posted by , from New Zealand on 2 Oct. 2020

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5 out of 5
On arrival I received an upgrade and had a tastefully renovated room. It had a nespresso machine and there were lots of old national geographic magazines which were a nice touch. Room service was awesome and I was especially impressed with the bathroom and huge bath - lovely touch with the bath crystals. There was the option of paying a little extra to have the bath filled while you are out with a milk bath with a glass of wine left. There was even a pillow menu! They have their own beautiful robes which you can buy as a memento if you wish. Staff were lovely. A really special experience!

Posted by , from Auckland on 22 Sep. 2020

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Comment from Hotel Management

1 Oct. 2020 by GM

Hi Renee, a short note of thanks for your detailed and lovely review, it's greatly appreciated. Until next time?! Jo Finnigan General Manager

3 out of 5

Posted by on 22 Mar. 2020

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Comment from Hotel Management

21 Apr. 2020 by Marina

Thank you for your response, and I'm sorry the stay did not meet your expectations. We would appreciate if you can provide us with further insights so we can make improvements. Kind regards, Marina

4 out of 5
Great room and the view onto the lake is stunning. Would have expected breakfast included in the price.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

6 Apr. 2020 by Marina Silva

Thank you for your recent stay and for your review. We do offer rates either room only or Bed & Breakfast to suit all needs. I hope you enjoyed the unique breakfast overlooking the lake from our very own Lombardi Restaurant. We hope to have the pleasure of welcoming you back to our place again. Kind regards, Marina

2 out of 5

Posted by on 7 Feb. 2020

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3 out of 5
No view from the room. Trays not removed from outside the door by room service

Posted by on 12 Jan. 2020

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5 out of 5
Loved it here. Beautiful views and gorgeous interior.

Posted by on 24 Nov. 2019

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3 out of 5

Posted by on 9 Nov. 2019

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About the Hotel St Moritz, Queenstown - MGallery

Location 10-18 Brunswick Street, Queenstown, 9348

Property Features

Hotel St Moritz, Queenstown - MGallery offers its guests 2 spa tubs, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and ski storage are also featured at the luxury Hotel St Moritz, Queenstown - MGallery. For a fee, parking is available. This 5-star Queenstown hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 7 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (8.3 km / 5.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11 AM.

Hotel St Moritz, Queenstown - MGallery has a restaurant serving breakfast, lunch, and dinner.

Lombardi Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 39.50 per person (approximately)
  • Covered self parking fee: NZD 25 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Moritz MGallery Collection
  • Hotel St Moritz Queenstown MGallery Collection
  • Moritz MGallery Collection
  • St Moritz Queenstown MGallery Collection
  • Hotel St Moritz MGallery Collection
  • St Moritz MGallery Collection
  • St Moritz, Queenstown Mgallery
  • Hotel St Moritz, Queenstown - MGallery Hotel
  • Hotel St Moritz Queenstown MGallery Collection
  • Hotel St Moritz, Queenstown - MGallery Queenstown
  • Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This Hotel property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.