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4.6 out of 5

"Great room and the view onto the lake is stunning. Would have expected breakfast included in the price. " More

By a verified traveller on Sat 07 Mar 2020

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Hotel Description

A luxury stay in the heart of Queenstown awaits you at Hotel St Moritz, Queenstown - MGallery. Within a 5-minute stroll you'll find Lake Wakatipu and Skyline Gondola within a 15-minute walk. Highlights at this family-friendly hotel include a restaurant, a bar/lounge, and a sauna.

You can enjoy LCD TVs with cable channels, and all 142 rooms feature free WiFi, espresso makers, and free newspapers. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries, while premium bedding and pillow menus invite a good night's rest. Down comforters, in-room massages, and safes are also available.

Lombardi Restaurant is open for breakfast, lunch, and dinner. Lombardi Bar is the hotel's own tapas bar. 2153 square feet (200 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Buffet breakfast is available on weekdays between 6 AM and 10:30 AM and on weekends between 6 AM and 11 AM. There's also valet parking, along with the convenience of car rentals on site.

With a stay at this 5-star Queenstown hotel, you'll be 16.6 km (10.3 mi) from Coronet Peak Ski Area and 24.5 km (15.2 mi) from The Remarkables Ski Area.

St Moritz Guest Room, Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$208* Per night/room 6 Jul. - 7 Jul.

St Moritz Guest Room, Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Alpine Suite, Suite, 1 Bedroom, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

St Moritz Guest Room, Room, 1 King Bed, Balcony, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

St Moritz Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Alpine Suite, Suite, 1 Bedroom, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel St Moritz, Queenstown - MGallery ratings based on 435 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel St Moritz, Queenstown - MGallery

Everyone (118) Couples (275) Family (42)
3 out of 5

Posted by on 22 Mar. 2020

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Comment from Hotel Management

21 Apr. 2020 by Marina

Thank you for your response, and I'm sorry the stay did not meet your expectations. We would appreciate if you can provide us with further insights so we can make improvements. Kind regards, Marina

4 out of 5
Great room and the view onto the lake is stunning. Would have expected breakfast included in the price.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

6 Apr. 2020 by Marina Silva

Thank you for your recent stay and for your review. We do offer rates either room only or Bed & Breakfast to suit all needs. I hope you enjoyed the unique breakfast overlooking the lake from our very own Lombardi Restaurant. We hope to have the pleasure of welcoming you back to our place again. Kind regards, Marina

2 out of 5

Posted by on 7 Feb. 2020

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3 out of 5
No view from the room. Trays not removed from outside the door by room service

Posted by on 12 Jan. 2020

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5 out of 5
Loved it here. Beautiful views and gorgeous interior.

Posted by on 24 Nov. 2019

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3 out of 5

Posted by on 9 Nov. 2019

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5 out of 5

Posted by on 12 Oct. 2019

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4 out of 5
owned by a major hotel chain. Close to town (down a hill), plenty of street parking (don't use the valet). Our room opened onto a grassy courtyard (below reception level) - so no lake view, and courtyard smelt of cat pee. Otherwise. good.

Posted by on 5 Sep. 2019

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5 out of 5

Posted by on 31 Jul. 2019

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5 out of 5
Great location, view and service. The rooms are spacious and well equipped. We will definitely stay again.

Posted by on 26 Jul. 2019

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About the Hotel St Moritz, Queenstown - MGallery

Location 10-18 Brunswick Street, Queenstown, 9348

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A sauna, tour/ticket assistance, and multilingual staff are also featured at the luxury Hotel St Moritz, Queenstown - MGallery. For a fee, parking is available. This 5-star Queenstown hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 7 levels
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (8.3 km / 5.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM.

Hotel St Moritz, Queenstown - MGallery has a restaurant serving breakfast, lunch, and dinner.

Lombardi Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 39.50 per person (approximately)
  • Valet parking fee: NZD 35 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Moritz MGallery Collection
  • Hotel St Moritz Queenstown MGallery Collection
  • Moritz MGallery Collection
  • St Moritz Queenstown MGallery Collection
  • Hotel St Moritz MGallery Collection
  • St Moritz MGallery Collection
  • St Moritz, Queenstown Mgallery
  • Hotel St Moritz, Queenstown - MGallery Hotel
  • Hotel St Moritz Queenstown MGallery Collection
  • Hotel St Moritz, Queenstown - MGallery Queenstown
  • Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.