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Hello QT Pounamu

Property class: 4.5

Photo gallery for Hello QT Pounamu

A modern living room with a large glass door leading to a balcony, a flat-screen TV, a fireplace, and a dining area.
A modern living room with a large window overlooking a lake and mountains.
A modern room with large windows, a sofa, and a lamp.
A modern kitchen with a stainless steel sink, white cabinets, and a view of a snowy mountain through a large window.
A modern living room with a large window, a fireplace, a television, and a dining area with a basket of fruit.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View map
110 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪11 min walk‬
  • Place, Queenstown Beach
    ‪13 min walk‬
  • Place, Queenstown Mall
    ‪16 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

About the area

Queenstown

A luxury stay in Queenstown awaits you at Hello QT Pounamu. Within just a 10-minute stroll, you'll find Lake Wakatipu and St Josephs Parish. .Each apartment is individually decorated and features a flat-screen TV with cable channels, along with a washer/dryer, free WiFi and a coffee/tea maker. A pillowtop bed and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. A living room, a microwave and a hairdryer are also available. .This business-friendly apartment building offers free WiFi in public areas, a garden and a picnic area. Other amenities include laundry facilities, express check-out and tour/ticket assistance. There's also the convenience of free self parking.
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What's nearby

  • Queenstown Gardens - 11 min walk - 1.0 km
  • Queenstown Beach - 13 min walk - 1.1 km
  • Skycity Queenstown Casino - 16 min walk - 1.4 km
  • Queenstown Mall - 16 min walk - 1.4 km
  • Skyline Queenstown - 3 min drive - 2.2 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 7 min drive

Restaurants

  • ‪Patagonia Chocolates - ‬16 min walk
  • ‪“Life’s a Grind” Coffee - ‬15 min walk
  • ‪Finz - ‬18 min walk
  • ‪Cookie Time - ‬14 min walk
  • ‪Novotel Queenstown Lakeside - ‬13 min walk

About this property

Hello QT Pounamu

Hello QT Pounamu offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi. The luxury Hello QT Pounamu also features a picnic area, laundry facilities, and express check-out. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Queenstown apartment is smoke free.

  • 2 guestrooms or units
  • Built in 2005
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • No smoking on site
Hello QT Pounamu offers 2 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access.

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Property amenities

Beach

  • Beach nearby

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit

Family friendly

  • Cot: NZD 50 per stay
  • Playground

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedroom
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floor
  • Living room

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Outdoor areas

  • Garden
  • Picnic area

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a national park
  • In the mountains
  • Near a hospital
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Swimming nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Fire extinguisher

General

  • 2 units
  • Access via exterior corridors
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cots (infant beds) are available for NZD 50 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 50 per stay
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting in all accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Hello QT Pounamu.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

QS Jade Apartment Queenstown
QS Jade Apartment
QS Jade Queenstown
QS Jade
Hello QT Jade
Hello QT Pounamu Apartment
Hello QT Pounamu Queenstown
Hello QT Pounamu Apartment Queenstown

Frequently asked questions

Is parking available at Hello QT Pounamu?

Yep, Hello QT Pounamu has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Hello QT Pounamu?

Yep, Hello QT Pounamu is a short 12-minute walk from Queenstown Beach. Fun beach activities include fishing and swimming.

Is Hello QT Pounamu family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hello QT Pounamu is a hit with families.

Is there a free airport shuttle available at Hello QT Pounamu?

No, Hello QT Pounamu does not offer an airport shuttle service.

What time are check-in & check-out at Hello QT Pounamu?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at Hello QT Pounamu?

No, pets are not allowed.

Hello QT Pounamu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 85 reviews
Rating 8 - Good. 15 out of 85 reviews
Rating 6 - Okay. 10 out of 85 reviews
Rating 4 - Poor. 4 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

TAK YUK

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to communicate with the rental staffs and beautiful lake view location.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The size of the apartment was perfect, the view was incredible & it was in a very convenient location.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, amenities, property conditions & facilities
The place itself was absolutely beautifully pleace to stay with and awsome view to wake up to every morning
Stayed 12 nights in Jun 2025
Verified review

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay here it was well presented and everything was at hand.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

Suresh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent in all aspects.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Teena

Liked: Cleanliness, check-in, communication, listing accuracy
The extras went down a treat. Proper bottles of shampoo and conditioner. Was very happy with this since my case went missing.
Stayed 8 nights in Mar 2026
Verified review

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Verified review

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Julianne

Liked: Cleanliness, room comfort, communication
Excellent location for walking to downtown. Garden view studio was quiet & sunny. Very clean, modern room with good quality toiletries. Very convenient to have a washing machine & drier.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Lilly checked us in so pleasant and welcoming The room was just lovely
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment has everything you need for a great stay,the main bedroom can hear guests in the studio apartment next door but overall a very comfortable stay.
Stayed 6 nights in Oct 2022
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, room comfort, communication
Beautiful views. 20 min walk to town
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, room comfort, communication

Modern, clean & comfortable

Close enough to city centre, very modern & clean. Easy self access too
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Sheena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was large and felt at home. 15 min walk into town.
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

Mary Anne

Room was not properly prepared for our arrival. Bathroom sink was completely plugged and not enough towels. No remote in main room.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Monty

Liked: Cleanliness, amenities, property conditions & facilities, communication
So pleased to find these apartments, we chose the cheaper non lake facing studio room due to high cost of QT accom , we had 2 nights and absolutely perfect as we were out all day , so no need for amazing view . Absolutely LOVED the washing machine & drier and the safe parking almost outside our door , the location near town was excellent too . HIGHLY recommend.
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort, communication
Photos in the ad show great views. They say every property has a view, but ours did not. It was also very small and did not have hand soap. The staff was friendly though and did allow us to leave baggage with them in town on our last day.
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

Alastair

Liked: Cleanliness, amenities, communication
Good walkable distance from Queenstown. Good view. Easy parking. A couple of things need fixing. Fridge door, gas fire takes a few goes to light. But on the whole nice cosy appartement.
Stayed 5 nights in Sep 2022
Verified review

6/10 Okay

Courtney

Liked: Cleanliness, communication
The property was easy to access and it was nice to have a washer and drier in the unit (shared by both units). We found it was clean but small compared to what the pictures lead you to believe. The bed was firmer which to us was not comfortable. The place is walkable to downtown to access shopping and restaurants.
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, communication
The property was nice in a good location not far from town center however the studio was smaller than we thought it would be. The single room was just large enough for a king bed, a couple of end tables and 1 chair. There was also a closet and very small kitchenette. The bathroom was a good size and fairly luxurious though. Although small, we made do and it was convenient for us.
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, communication
TV in main room unable to connect to TV channels. Luckily the outdoor view made for better viewing!!
Stayed 7 nights in Oct 2022
Verified review

10/10 Excellent

Tiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious, convenient, with gorgeous view

I’d defnitley stay again. All the conveniences needed in a home were there. The bed was very comfortable and the tea and coffee and milk were great at the end of the day while watching the view from the living room. The washer and dryer was a great amenity. Only a 15minutes walk to town at a normal to brisk pace. About a ten minute car or bus ride to the airport. The stop is directly in front of the Apartment. We were there for three days and did not need a car. A bus pass did just fine for two people. Check in was easy as well as checkout. The entire area felt very safe as well. I highly recommend this place.
Stayed 3 nights in Jan 2018
Verified review

8/10 Good

samantha

Disliked: Communication

Good because of the spectacular view

Hands down the best location for the views to stay that l looked into- just spectacular- balcony is a must at sunset. Bedroom carpet freying & worn, toilet paper & tissues were appalling, massive chip off the basin in bathroom. High star shouldn't provide that type of amenities. We paid a lot aus for 6 nights - you're making money - fix the room to the standards it should be to what is charged. TV at night was garbage, its nice just watch something at night whilst winding down, lots of channels said no connection. Queenstown airport had better products. Appartment was acceptable because of the spectacular view given that & it was a 15 minute walk into town
Stayed 6 nights in Jan 2025
Verified review

4/10 Poor

Elizabeth

Disliked: Amenities, communication
The “premium studio“ was half the size of all the hotel rooms we have stayed in throughout New Zealand. It was more like a college dormitory room. Undecorated, bare walls, tiny. The floor to ceiling blinds did not keep light out and the “garden view“ was a view of the steps up to the room. The walls were thin; we heard our neighbor’s every move. Heater didn’t work. No human contact with staff. No paperwork in room explaining where things were and how to use them.
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Heather

Liked: Property conditions & facilities
Disliked: Communication
It’s not a studio apartment. It’s a small room with some cooking facilities in a small area. There are no signs outside with the name or street number of the property. Could not have found it without the help of a woman from another hotel. I was not sent the check in information. The same woman found this out for me. The room was clean except for the blinds that were thick with dust. Not good value for money.
Stayed 3 nights in Oct 2022