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The Rees Hotel and Luxury Apartments

5-star property
377 Frankton Road, Queenstown, 0508 053 286
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4.7 out of 5
Exceptional!
See all 128 Wotif Reviews

"No pool, limited menu, terrible view looking into thecfront apartments " More

By a verified traveller on Sun 02 Feb 2020

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Hotel Description

A luxury stay in Queenstown awaits you at The Rees Hotel and Luxury Apartments. You'll be 0.3 km (0.2 mi) from Lake Wakatipu and 3.6 km (2.2 mi) from Skyline Gondola. Highlights at this family-friendly hotel include a restaurant, free self parking, and a free area shuttle.

You can enjoy flat-screen TVs with satellite channels, and all 152 soundproofed rooms feature free WiFi, balconies or patios, and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Sitting areas, coffee/tea makers, and in-room childcare are also available.

A day of pampering can include massages, body wraps, and mani/pedis. The fine-dining restaurant, True South Dining Room, is open for breakfast and dinner. Bordeau Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Business travelers can take advantage of a conference center, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and a free manager's reception. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle.

Within a 30-minute drive of this 5-star Queenstown hotel, attractions include Shotover Jet and Gibbston Valley Winery.

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$205* Per night/room 22 Jul. - 23 Jul.

Superior Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Executive Penthouse, 2 Bedrooms, Lake View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Rees Hotel and Luxury Apartments ratings based on 128 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Rees Hotel and Luxury Apartments

Everyone (60) Couples (49) Family (19)
3 out of 5
No pool, limited menu, terrible view looking into thecfront apartments

Posted by on 2 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Richard

We are sorry that you feel this way about your stay. Our Superior room category does not feature a view of the lake, which is what it sounds like you booked. Our Lakeview and Executive rooms feature beautiful views of the lake. Kind regards, Richard Arnold Luxury Curator

5 out of 5
The view was excellent as well as close to Queenstown

Posted by on 22 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by The Rees Team

Thank you for your feedback. We are glad that you found our Lake Views excellent.

3 out of 5
Booked the 1 bedroom superior apartment expecting lake view according to photos. However, when we checked in the view was blocked by the other building in front as they gave us the room on the bottom floor. After complaining to the reception staff, they offered an upgrade for extra $60NZD which was okay. However, the whole process took over 1 hour (just to change rooms!). That night, we asked for bathrobe and bowls (which were not in the room). We were told it should be around 20 minutes but did not receive it until 45 minutes after.. This hotel is definitely not worth the price you pay.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by The Rees Team

Thank you for your review. Please note that you booked a Superior Apartment which does not guarantee Lake and Mountain views. We offer all guests a choice to book either a lake view or superior room type. It is good to hear the team offered a solution to upgrade. All our apartments are fully furnished including fully stocked kitchenettes as well as bathrobes. Kind regards,

5 out of 5
Lake views were beautiful, rooms were clean and nicely appointed very comfortable king bed.

Posted by , from Melbourne on 25 Nov. 2019

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Comment from Hotel Management

5 Dec. 2019 by Richard

So glad to hear you had a good stay, Leanne. We appreciate your comments and hope you will stay again soon! Kind regards, Richard Arnold Luxury Curator

5 out of 5
Beautiful rooms with a beautiful view. Staff were so lovely and very helpful.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

13 Oct. 2019 by Richard

Thank you for this wonderful review! We strive to make special connections with all of our guests! Kind Regards, Richard Arnold Luxury Curator

5 out of 5
The Hotel apartment was modern, well maintained and serviced and offers uninterrupted views of the lake. The Hotel staff are friendly, professional, and will go above and beyond to ensure your needs are catered for. A free shuttle is also available for drop off and pick up to and from the heart of Queenstown city

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Richard

We appreciate your feedback and completely agree! Kind Regards, Richard Arnold Luxury Curator

5 out of 5
The service was excellent. We had a great stay. Thank you

Posted by , from Sunshine Coast QLD on 6 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Richard

We are so glad to hear that you enjoyed your stay, Matt. Please let us know when you return! Kind Regards, Richard Arnold Luxury Curator

2 out of 5
It was disappointing, for the price per night and ‘luxury’ brand, to be placed in a room with construction next door, being right next to the car park driveway that ran down the entire side of the room then wrapped around the front, and limited privacy due to people walking down the driveway needing the blinds to be drawn constantly. While the management offered to move us on the second day, we were only staying two nights, and they shouldn’t have put us there in the first place when they clearly had other options available. I particularly chose this property to be out of the main township, to enjoy a peaceful two days - instead got a construction site and a car park ramp. Not the experience I thought I was paying for.

Posted by , from New Zealand on 24 May 2019

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Comment from Hotel Management

7 Jul. 2019 by Richard

We appreciate your feedback and it is disappointing to hear that you did not enjoy your room allocation. We do our best to meet the needs of all of our guests and to provide a luxurious experience while they are here. I am sorry that we were unable to meet your needs however, had we have known that you were looking in particular for peace and quiet for your stay, we could have allocated you to a more suitable room. Please reach out to us when you return so we can ensure your stay is much more to you liking before you even arrive. Kind Regards, Richard Arnold Luxury Curator

5 out of 5

Posted by on 11 May 2019

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5 out of 5
The location was magnificent and the service was excellent.

Posted by on 27 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Richard

Thank you for taking the time to leave your feedback. Kind Regards, Richard Arnold Luxury Curator

About the The Rees Hotel and Luxury Apartments

Location 377 Frankton Road, Queenstown, 9300

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A 24-hour fitness center, spa services, and a library are also featured at the luxury The Rees Hotel and Luxury Apartments. A free area shuttle within 3 kilometers is available. Self parking is free. This 5-star Queenstown hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • 5 buildings
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (5 km / 3.1 mi)
  • Property shuttles: Free area shuttle within 3 kilometers; airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Rees Hotel and Luxury Apartments offers 152 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Exterior corridor access
  • Heating
  • Portable fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

The hotel hosts a free manager's reception daily.

True South Dining Room - This fine-dining restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.

Bordeau Lounge - This lobby lounge serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property uses eco-friendly cleaning products.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 32.5 per person (approximately)
  • Late check-out fee: NZD 33 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per stay
  • Credit card charges are subject to a surcharge of 0 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rees Hotel & Luxury Apartments
  • Rees Hotel & Luxury Apartments Queenstown
  • Rees Luxury
  • Rees Luxury Queenstown
  • Rees Hotel Luxury Apartments Queenstown
  • Rees Hotel Luxury Apartments
  • Rees Luxury Apartments Queenstown
  • Rees Hotel Luxury Apartments Queenstown
  • Rees Hotel Luxury Apartments
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  • Rees Luxury
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  • Queenstown The Rees Hotel and Luxury Apartments Hotel
  • Hotel The Rees Hotel and Luxury Apartments
  • The Rees Hotel and Luxury Apartments Queenstown
  • The Rees Hotel Luxury Apartments
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  • The Rees Apartments Queenstown
  • The Rees Hotel and Luxury Apartments Hotel
  • The Rees Hotel and Luxury Apartments Queenstown
  • The Rees Hotel and Luxury Apartments Hotel Queenstown

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.