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4.7 out of 5

"No pool, limited menu, terrible view looking into thecfront apartments " More

By a verified traveller on Sun 02 Feb 2020

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Hotel Description

A luxury stay in Queenstown awaits you at The Rees Hotel and Luxury Apartments. You'll be 2.9 km (1.8 mi) from Queenstown Gardens and 3.7 km (2.3 mi) from Lake Wakatipu. Highlights at this family-friendly hotel include in-room free WiFi, free Internet, and balconies.

You can enjoy flat-screen TVs with satellite channels, and all 152 soundproofed rooms feature iPod docks, sitting areas, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches to enhance your stay include slippers and designer toiletries, while premium linens invite a good night's rest. Coffee/tea makers, free local calls, and in-room massages are also available.

A day of pampering can include massages, body wraps, and mani/pedis. The fine-dining restaurant, True South Dining Room, is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. Business travelers can take advantage of a conference center, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this 5-star Queenstown hotel include Skyline Gondola and Shotover Jet.

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$196* Per night/room 6 Apr. - 7 Apr.

Superior Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Executive Penthouse, 2 Bedrooms, Lake View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Rees Hotel and Luxury Apartments ratings based on 128 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Rees Hotel and Luxury Apartments

Everyone (60) Couples (49) Family (19)
3 out of 5
No pool, limited menu, terrible view looking into thecfront apartments

Posted by on 2 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Richard

We are sorry that you feel this way about your stay. Our Superior room category does not feature a view of the lake, which is what it sounds like you booked. Our Lakeview and Executive rooms feature beautiful views of the lake. Kind regards, Richard Arnold Luxury Curator

5 out of 5
The view was excellent as well as close to Queenstown

Posted by on 22 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by The Rees Team

Thank you for your feedback. We are glad that you found our Lake Views excellent.

3 out of 5
Booked the 1 bedroom superior apartment expecting lake view according to photos. However, when we checked in the view was blocked by the other building in front as they gave us the room on the bottom floor. After complaining to the reception staff, they offered an upgrade for extra $60NZD which was okay. However, the whole process took over 1 hour (just to change rooms!). That night, we asked for bathrobe and bowls (which were not in the room). We were told it should be around 20 minutes but did not receive it until 45 minutes after.. This hotel is definitely not worth the price you pay.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by The Rees Team

Thank you for your review. Please note that you booked a Superior Apartment which does not guarantee Lake and Mountain views. We offer all guests a choice to book either a lake view or superior room type. It is good to hear the team offered a solution to upgrade. All our apartments are fully furnished including fully stocked kitchenettes as well as bathrobes. Kind regards,

5 out of 5
Lake views were beautiful, rooms were clean and nicely appointed very comfortable king bed.

Posted by , from Melbourne on 25 Nov. 2019

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Comment from Hotel Management

5 Dec. 2019 by Richard

So glad to hear you had a good stay, Leanne. We appreciate your comments and hope you will stay again soon! Kind regards, Richard Arnold Luxury Curator

5 out of 5
Beautiful rooms with a beautiful view. Staff were so lovely and very helpful.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

13 Oct. 2019 by Richard

Thank you for this wonderful review! We strive to make special connections with all of our guests! Kind Regards, Richard Arnold Luxury Curator

5 out of 5
The Hotel apartment was modern, well maintained and serviced and offers uninterrupted views of the lake. The Hotel staff are friendly, professional, and will go above and beyond to ensure your needs are catered for. A free shuttle is also available for drop off and pick up to and from the heart of Queenstown city

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Richard

We appreciate your feedback and completely agree! Kind Regards, Richard Arnold Luxury Curator

5 out of 5
The service was excellent. We had a great stay. Thank you

Posted by , from Sunshine Coast QLD on 6 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Richard

We are so glad to hear that you enjoyed your stay, Matt. Please let us know when you return! Kind Regards, Richard Arnold Luxury Curator

2 out of 5
It was disappointing, for the price per night and ‘luxury’ brand, to be placed in a room with construction next door, being right next to the car park driveway that ran down the entire side of the room then wrapped around the front, and limited privacy due to people walking down the driveway needing the blinds to be drawn constantly. While the management offered to move us on the second day, we were only staying two nights, and they shouldn’t have put us there in the first place when they clearly had other options available. I particularly chose this property to be out of the main township, to enjoy a peaceful two days - instead got a construction site and a car park ramp. Not the experience I thought I was paying for.

Posted by , from New Zealand on 24 May 2019

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Comment from Hotel Management

7 Jul. 2019 by Richard

We appreciate your feedback and it is disappointing to hear that you did not enjoy your room allocation. We do our best to meet the needs of all of our guests and to provide a luxurious experience while they are here. I am sorry that we were unable to meet your needs however, had we have known that you were looking in particular for peace and quiet for your stay, we could have allocated you to a more suitable room. Please reach out to us when you return so we can ensure your stay is much more to you liking before you even arrive. Kind Regards, Richard Arnold Luxury Curator

5 out of 5

Posted by on 11 May 2019

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5 out of 5
The location was magnificent and the service was excellent.

Posted by on 27 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Richard

Thank you for taking the time to leave your feedback. Kind Regards, Richard Arnold Luxury Curator

About the The Rees Hotel and Luxury Apartments

Location 377 Frankton Road, Queenstown, 9300

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a rooftop terrace, and spa services are also featured at the luxury The Rees Hotel and Luxury Apartments. A free area shuttle within 1.8 km is available. Self parking is free. This 5-star Queenstown hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • 5 buildings
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (8.3 km / 5.2 mi)
  • Property shuttles: Free area shuttle within 1.8 km; airport shuttle
  • Parking: Free self parking

Room Amenities

The Rees Hotel and Luxury Apartments offers 152 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Exterior corridor access
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

True South Dining Room - This fine-dining restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • One child stays free
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No lifts
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 32.5 per person (approximately)
  • Late check-out fee: NZD 35 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rees Hotel & Luxury Apartments
  • Rees Hotel & Luxury Apartments Queenstown
  • Rees Luxury
  • Rees Luxury Queenstown
  • Rees Hotel Luxury Apartments Queenstown
  • Rees Hotel Luxury Apartments
  • Rees Luxury Apartments Queenstown
  • Rees Hotel Luxury Apartments Queenstown
  • Rees Hotel Luxury Apartments
  • Rees Luxury Queenstown
  • Rees Luxury
  • Hotel The Rees Hotel and Luxury Apartments Queenstown
  • Queenstown The Rees Hotel and Luxury Apartments Hotel
  • Hotel The Rees Hotel and Luxury Apartments
  • The Rees Hotel and Luxury Apartments Queenstown
  • The Rees Hotel Luxury Apartments
  • Rees Apartments Queenstown
  • The Rees Apartments Queenstown
  • The Rees Hotel and Luxury Apartments Hotel
  • The Rees Hotel and Luxury Apartments Queenstown
  • The Rees Hotel and Luxury Apartments Hotel Queenstown

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Apartment property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Queenstown-Hotels-The-Rees-Hotel-and-Luxury-Apartments.h110468-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.