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The Rees Hotel and Luxury Apartments

5-star property
377 Frankton Road, Queenstown, 0508 053 286
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4.7 out of 5
Exceptional!
See all 135 Wotif Reviews

"Great service, modern facilities, quiet. Will definitely come back " More

By a verified traveller on Mon 08 Feb 2021

Points Of Interest

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Hotel Description

A luxury stay in Queenstown awaits you at The Rees Hotel and Luxury Apartments. You'll be 0.3 km (0.2 mi) from Lake Wakatipu and 3.6 km (2.2 mi) from Skyline Gondola. Highlights at this family-friendly hotel include a restaurant, free self parking, and a free area shuttle.

You can enjoy flat-screen TVs with satellite channels, and all 152 soundproofed rooms feature free WiFi, balconies or patios, and iPod docks. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Sitting areas, coffee/tea makers, and in-room childcare are also available.

A day of pampering can include massages, body wraps, and mani/pedis. The fine-dining restaurant, True South Dining Room, is open for breakfast and dinner. Bordeau Lounge is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Business travelers can take advantage of a conference center, a meeting room, and a business center. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and a free manager's reception. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free RV/bus/truck parking, along with the convenience of an airport shuttle.

Within a 30-minute drive of this 5-star Queenstown hotel, attractions include Gibbston Valley Winery and Coronet Peak Ski Area.

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$170* Per night/room 27 Feb. - 28 Feb.

Superior Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Executive Penthouse, 2 Bedrooms, Lake View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Rees Hotel and Luxury Apartments ratings based on 135 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Rees Hotel and Luxury Apartments

Everyone (63) Couples (53) Family (19)
5 out of 5
Great service, modern facilities, quiet. Will definitely come back

Posted by on 8 Feb. 2021

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Comment from Hotel Management

10 Feb. 2021 by Fiona

Kia Ora, Thank you for taking the time to provide us with your wonderful feedback. We look forward to seeing you again soon. Kind Regards, Fiona

5 out of 5
Beautiful hotel with lovely staff. Wonderful outlook over the lake

Posted by , from Auckland, NZ on 22 Nov. 2020

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Comment from Hotel Management

28 Nov. 2020 by Fiona

Kia Ora Fiona, Thank you for your wonderful comments. We are thrilled you enjoyed your stay and the beautiful view of Lake Wakatipu. We shall pass on your lovely comments about the team! We hope to be able to welcome you back to The Rees Hotel again soon. Kind Regards, Fiona

5 out of 5
Modern, clean with friendly staff. Great aspect of the lake and convenient to get into town via shuttle/Uber.

Posted by , from Melbourne on 9 Oct. 2020

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Comment from Hotel Management

11 Oct. 2020 by Fiona

Kia Ora, Thank you for your wonderful feedback! We are delighted you are enjoying the hotel and facilities. Kind Regards,

5 out of 5

Posted by on 30 Sep. 2020

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Comment from Hotel Management

11 Oct. 2020 by Fiona

Kia Ora, Thank you for your wonderful feedback! Kind Regards,

5 out of 5
Fantastic stay. Great facilities. Staff were super friendly and accomodating. Awesome shuttle service to town. And that view from the balcony is second to none!!

Posted by , from Taupo on 20 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by Fiona

Thank you Karen for your wonderful feedback! We are delighted you enjoyed your stay and the beautiful Queenstown. We have passed this onto our team and hope to welcome you back in the future!

5 out of 5

Posted by on 12 Sep. 2020

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Comment from Hotel Management

25 Sep. 2020 by Fiona

Thank you for your wonderful feedback score!

5 out of 5
Excellent location, wonderful views, very nice food. Highly recommend

Posted by , from Wellington on 8 Sep. 2020

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Comment from Hotel Management

17 Sep. 2020 by Roman

Thank you Katrina or your feedback. We look forward to welcoming you back soon. Kind regards,

3 out of 5
No pool, limited menu, terrible view looking into thecfront apartments

Posted by on 2 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Richard

We are sorry that you feel this way about your stay. Our Superior room category does not feature a view of the lake, which is what it sounds like you booked. Our Lakeview and Executive rooms feature beautiful views of the lake. Kind regards, Richard Arnold Luxury Curator

5 out of 5
The view was excellent as well as close to Queenstown

Posted by on 22 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by The Rees Team

Thank you for your feedback. We are glad that you found our Lake Views excellent.

3 out of 5
Booked the 1 bedroom superior apartment expecting lake view according to photos. However, when we checked in the view was blocked by the other building in front as they gave us the room on the bottom floor. After complaining to the reception staff, they offered an upgrade for extra $60NZD which was okay. However, the whole process took over 1 hour (just to change rooms!). That night, we asked for bathrobe and bowls (which were not in the room). We were told it should be around 20 minutes but did not receive it until 45 minutes after.. This hotel is definitely not worth the price you pay.

Posted by on 11 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by The Rees Team

Thank you for your review. Please note that you booked a Superior Apartment which does not guarantee Lake and Mountain views. We offer all guests a choice to book either a lake view or superior room type. It is good to hear the team offered a solution to upgrade. All our apartments are fully furnished including fully stocked kitchenettes as well as bathrobes. Kind regards,

About the The Rees Hotel and Luxury Apartments

Location 377 Frankton Road, Queenstown, 9300

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A 24-hour fitness center, spa services, and a library are also featured at the luxury The Rees Hotel and Luxury Apartments. A free area shuttle within 3 kilometers is available. Self parking is free. This 5-star Queenstown hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • 5 buildings
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Queenstown Intl. Airport (ZQN) (5 km / 3.1 mi)
  • Property shuttles: Free area shuttle within 3 kilometers; airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Rees Hotel and Luxury Apartments offers 152 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Exterior corridor access
  • Heating
  • Portable fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

The hotel hosts a free manager's reception daily.

True South Dining Room - This fine-dining restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.

Bordeau Lounge - This lobby lounge serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.00 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property uses eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property affirms that it adheres to the Safe Travels (WTTC - Global) cleaning and disinfection practices.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • UnionPay
  • Car recommended
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 32.5 per person (approximately)
  • Late check-out fee: NZD 33 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rees Hotel & Luxury Apartments
  • Rees Hotel & Luxury Apartments Queenstown
  • Rees Luxury
  • Rees Luxury Queenstown
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  • The Rees Hotel and Luxury Apartments Hotel
  • The Rees Hotel and Luxury Apartments Queenstown
  • The Rees Hotel and Luxury Apartments Hotel Queenstown

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.