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The Rees Hotel and Luxury Apartments

5-star property
377 Frankton Road, Queenstown, 0508 053 286
Choose Dates
4.7 out of 5
Exceptional!
See all 124 Wotif Reviews

"We had a wonderful stay at the Rees Hotel. The apartment was awesome, service and staff exceptional, and it has got one of the best views in the world ... " More

By a verified traveller on Mon 27 Aug 2018

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Hotel Description

A luxury stay in Queenstown awaits you at The Rees Hotel and Luxury Apartments. You'll be 0.3 km (0.2 mi) from Lake Wakatipu and 2.9 km (1.8 mi) from Queenstown Gardens. Highlights at this ski hotel include in-room free WiFi, free high-speed Internet and balconies.

All 152 soundproofed rooms feature flat-screen TVs with satellite channels, and you can enjoy iPod docks, sitting areas and in-room childcare. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like slippers and designer toiletries. Coffee/tea makers, in-room massages and safes are also available.

A day of pampering can include massages, body wraps and mani/pedis. The fine-dining restaurant, True South Dining Room, is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. A conference centre, a meeting room and a business centre are among the business amenities offered. Plus you'll find free WiFi in public areas, a fitness centre and a coffee shop/café. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle.

Attractions within a 10-minute drive of this 5-star Queenstown hotel include Skyline Gondola and Shotover Jet.

Superior Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$257* Per night/room 23 Oct. - 24 Oct.

Superior Apartment, 3 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Executive Penthouse, 2 Bedrooms, Lake View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Apartment, 1 Bedroom, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Apartment, 2 Bedrooms, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Rees Hotel and Luxury Apartments ratings based on 124 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Rees Hotel and Luxury Apartments

Everyone (60) Couples (47) Family (15)
5 out of 5
Beautiful rooms with a beautiful view. Staff were so lovely and very helpful.

Posted by on 29 Sep. 2019

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Comment from Hotel Management

13 Oct. 2019 by Richard

Thank you for this wonderful review! We strive to make special connections with all of our guests! Kind Regards, Richard Arnold Luxury Curator

5 out of 5
The Hotel apartment was modern, well maintained and serviced and offers uninterrupted views of the lake. The Hotel staff are friendly, professional, and will go above and beyond to ensure your needs are catered for. A free shuttle is also available for drop off and pick up to and from the heart of Queenstown city

Posted by on 8 Sep. 2019

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Comment from Hotel Management

10 Sep. 2019 by Richard

We appreciate your feedback and completely agree! Kind Regards, Richard Arnold Luxury Curator

5 out of 5
The service was excellent. We had a great stay. Thank you

Posted by , from Sunshine Coast QLD on 6 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Richard

We are so glad to hear that you enjoyed your stay, Matt. Please let us know when you return! Kind Regards, Richard Arnold Luxury Curator

2 out of 5
It was disappointing, for the price per night and ‘luxury’ brand, to be placed in a room with construction next door, being right next to the car park driveway that ran down the entire side of the room then wrapped around the front, and limited privacy due to people walking down the driveway needing the blinds to be drawn constantly. While the management offered to move us on the second day, we were only staying two nights, and they shouldn’t have put us there in the first place when they clearly had other options available. I particularly chose this property to be out of the main township, to enjoy a peaceful two days - instead got a construction site and a car park ramp. Not the experience I thought I was paying for.

Posted by , from New Zealand on 24 May 2019

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Comment from Hotel Management

7 Jul. 2019 by Richard

We appreciate your feedback and it is disappointing to hear that you did not enjoy your room allocation. We do our best to meet the needs of all of our guests and to provide a luxurious experience while they are here. I am sorry that we were unable to meet your needs however, had we have known that you were looking in particular for peace and quiet for your stay, we could have allocated you to a more suitable room. Please reach out to us when you return so we can ensure your stay is much more to you liking before you even arrive. Kind Regards, Richard Arnold Luxury Curator

5 out of 5

Posted by on 11 May 2019

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5 out of 5
The location was magnificent and the service was excellent.

Posted by on 27 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Richard

Thank you for taking the time to leave your feedback. Kind Regards, Richard Arnold Luxury Curator

3 out of 5

Posted by on 21 Apr. 2019

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Comment from Hotel Management

3 May 2019 by Duty manager

Dear Guest, We are most grateful that you have taken the time to share you feedback with us as it is a paramount importance to learn details of our guests' experience. It is most disappointing to learn that we were not able to meet your expectations and you see quite a lot of room for improvement. I am therefore reaching out to you in hope that we could learn more details of you stay allowing us to further analyse to make changes where possible. It is our outmost prerogative to ensure we only aim for the absolute best experience for our guests. Sincerely, Maria Sablina

5 out of 5
Well worth it! Fantastic hotel with wonderful staff!

Posted by on 2 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Richard

Thank you for your feedback! This is what our staff strives for! Kind Regards, Richard Arnold Luxury Curator

5 out of 5
Stunning property, super friendly & accomodating staff.. bus to city daily

Posted by on 14 Dec. 2018

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5 out of 5
Excellent, everyone was so helpful and friendly. Would definitely stay again

Posted by on 21 Oct. 2018

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Comment from Hotel Management

30 Oct. 2018 by Richard

Our staff loves to hear how helpful and friendly they are! Thank you for your review. Kind Regards, Richard Arnold Luxury Curator

About the The Rees Hotel and Luxury Apartments

Location 377 Frankton Road, Queenstown, 9300

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury The Rees Hotel and Luxury Apartments. A free area shuttle within 1.8 km is available. Self parking is free. This 5-star Queenstown hotel is smoke free.

  • 152 guestrooms or units
  • 7 levels
  • 5 buildings
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Queenstown (ZQN-Queenstown Intl.) (8.3 km / 5.2 mi)
  • Property shuttles: Free area shuttle within 1.8 km; airport shuttle
  • Parking: Free self parking

Room Amenities

The Rees Hotel and Luxury Apartments offers 152 forms of accommodation which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • Sitting area
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Exterior corridor access
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

True South Dining Room – This fine-dining restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.

24-hour room service is available.

Spa Services

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 20.0 per stay.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • One child stays free
  • Debit cards not accepted
  • Union Pay
  • No rollaway/extra beds available
  • No lifts
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 32.5 per person (approximately)
  • Late check-out fee: NZD 35 (subject to availability)
  • Crib (infant bed) fee: NZD 20.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rees Hotel & Luxury Apartments
  • Rees Hotel & Luxury Apartments Queenstown
  • Rees Luxury
  • Rees Luxury Queenstown
  • Rees Hotel Luxury Apartments Queenstown
  • Rees Hotel Luxury Apartments
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  • Rees Hotel Luxury Apartments Queenstown
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  • Queenstown The Rees Hotel and Luxury Apartments Hotel
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  • The Rees Hotel and Luxury Apartments Queenstown
  • The Rees Hotel Luxury Apartments
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  • The Rees Hotel and Luxury Apartments Hotel
  • The Rees Hotel and Luxury Apartments Queenstown
  • The Rees Hotel and Luxury Apartments Hotel Queenstown

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Apartment property has been rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.