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4.4 out of 5

"Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was ... " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

At Emerald Spa Motor Inn you'll be within a 20-minute stroll of popular places like Tamaki Maori Village and Polynesian Spa. Highlights at this motel include free self parking, and in-room kitchenettes and free WiFi.

All 28 individually decorated rooms feature flat-screen TVs, in-room childcare, and coffee/tea makers. In-room dining is easy with kitchenettes that come equipped with refrigerators and microwaves. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, free weekday newspapers, hair dryers, and phones are available.

Enjoy the seasonal outdoor swimming pool and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 7 AM and 8:30 AM. There's also the convenience of an airport shuttle.

Within a 15-minute drive of this 4-star Fenton Street motel, attractions include Skyline Rotorua and Lake Rotoiti.

Executive Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Studio, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Emerald Spa Motor Inn ratings based on 61 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Emerald Spa Motor Inn

Everyone (51) Couples (3) Family (2)
3 out of 5
Our room had dirty stains on the wall above the couch. We were left no sheets or blankets for the pull out couch. We had stayed previously and it was great. Our stay this time was less than average. We wont be back.

Posted by on 15 Mar. 2020

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4 out of 5
Likes...Location, cleanliness...sky channels...service...bed Improvements...aircon ineffective due to unit above cupboard...armchair (worn) and appliances (old) could do with updating

Posted by on 2 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by jm

thank you for your feedback

5 out of 5

Posted by on 26 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by jm

thank you for your feedback

5 out of 5
Great rooms, well appointed and comfortable. Would highly recommend.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by jm

thank you so much for your feedback

5 out of 5

Posted by on 29 Jan. 2020

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Comment from Hotel Management

31 Jan. 2020 by jm

thank you

5 out of 5
Hot tub in the room was nice. Staff super friendly.

Posted by on 19 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by jm

thank you

4 out of 5
The beds were really comfortable. For us the location was great, not too far from the town centre and also supermarkets were just down the road.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by JC

Thank you for the review-Judith

4 out of 5

Posted by on 10 Oct. 2019

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Comment from Hotel Management

14 Oct. 2019 by JC

Thank you so much

5 out of 5

Posted by on 27 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by JC

Thank you so much for the review-Judith

5 out of 5

Posted by on 3 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Judith

Thank you so much for the review

About the Emerald Spa Motor Inn

Location 286 Fenton Street, Rotorua, 3010

Renovations + Closures

The following facilities will be closed during June, July, and August:

  • Swimming pool

Property Features

Emerald Spa Motor Inn offers its guests a seasonal outdoor pool, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Emerald Spa Motor Inn also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Self parking is free. Smoking is allowed in designated areas at this 4-star Rotorua motel.

  • 1 building
  • 28 guestrooms or units
  • 2 levels
  • Built in 2006
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (8.8 km / 5.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Emerald Spa Motor Inn offers 28 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually decorated. Beds feature premium bedding. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Rotorua motel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 8:30 AM.

Hotel Policies

Check-in

  • Check-in time ends at 9 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 8 AM - 9 PM.

Airport shuttle service is available on request from 9:00 AM to 5:00 PM. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 8 AM - 9 PM.

Airport shuttle service is offered on request from 9:00 AM to 5:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per stay.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 20 per person (approximately)
  • Airport shuttle fee: NZD 10 per person (one way)
  • Airport shuttle fee per child: NZD 10.0 (roundtrip), (up to 12 years old)
  • Crib (infant bed) fee: NZD 10.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emerald Motor Inn
  • Emerald Spa Motor
  • Emerald Spa Motor Inn
  • Emerald Spa Motor Inn Rotorua
  • Emerald Spa Motor Rotorua
  • Emerald Hotel Rotorua
  • Emerald Spa Motor Inn Motel
  • Emerald Spa Motor Inn Rotorua
  • Emerald Spa Motor Inn Motel Rotorua

You should know

  • The seasonal pool will open in October and close in June.
  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Emerald Spa Motor Inn.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.wotif.co.nz/Rotorua-Hotels-Emerald-Spa-Motor-Inn.h5335821-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.