4.3 out of 5

"Gorgeous historic building - great staff. We really enjoyed our stay. " More

By a verified traveller on Mon 20 Aug 2018

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Prince's Gate Hotel. Within steps you'll find Rotorua i-SITE Visitor Centre and Sir Howard Morrison Performing Arts Centre. Highlights at this family-friendly hotel include 2 restaurants, 3 outdoor swimming pools, and an indoor swimming pool.

LCD TVs with digital channels are featured in all 50 individually decorated rooms, and you can enjoy free WiFi, in-room childcare, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, free local calls, fans, and hairdryers are available.

The restaurant, Nellie Budd Restaurant, is open for dinner. Duke's Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the spa tub, sauna, seasonal outdoor swimming pool, and kids' swimming pool. A conference centre and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Rotorua hotel include Tamaki Maori Village and Polynesian Spa.

Snug Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$162 per night

Premium Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Designer Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Prince's Gate Hotel ratings based on 498 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prince's Gate Hotel

Everyone (222) Couples (219) Business (1) Family (57)
5 out of 5
Loved this hotel! Colonial elegance with friendly staff. Spotless

Posted by on 31 Jan. 2019

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Comment from Hotel Management

2 Feb. 2019 by Gurinder S

Dear Guest Thank you for your lovely feedback and for staying with us. Kind Regards

5 out of 5
Hotel was very clean and presented itself well. The food was lovely and very close to the shopping district. Easy parking and friendly staff

Posted by on 25 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Gurinder S

Dear Guest Thank you for your fantastic review and for staying with us. We hope to see you another time very soon. Kind Regards

4 out of 5
stunning older iconic building, felt transported to a different era

Posted by on 11 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Gurinder S

Dear Guest Thank you for your feedback and for staying with us. Kind Regards

4 out of 5
Very good location, friendly staff, a bit different to the usual hotel experience.

Posted by on 14 Dec. 2018

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Comment from Hotel Management

15 Dec. 2018 by Gurinder S

Dear Guest Thank you for taking the time to leave your feedback. We hope to see you sometime again soon and wish you all the best for New Year ahead and Merry Xmas. Kind Regards

5 out of 5
Comfortable and clea friendly staff Great hot pools

Posted by on 12 Dec. 2018

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Comment from Hotel Management

12 Dec. 2018 by Yuri

Thank you for your 5 out of 5 review of your recent stay with us. Please come and stay with us again soon Kind regards Hotel Management

5 out of 5
love the elegant colonial style. stayed at hotel 20 years ago and it still retains the atmosphere.

Posted by on 11 Dec. 2018

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Comment from Hotel Management

12 Dec. 2018 by Gurinder S

Dear Guest Thank you for taking the time to leave feedback about us, we appreciate your feedback and we hope to see you sometime again soon. Kind Regards

5 out of 5
Nice hotel friendly and helpful staff Walking distance to shops and to other places to eat.. shopping center is about 15 min walk Decent amout of parking Overall great place to stay

Posted by , from Auckland, NZ on 22 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by Gurinder S

Dear Matt Thank you for staying with us and for leaving such a lovely feedback. We hope to see you sometime again soon. Kind Regards

5 out of 5
Great rate, location & staff, enjoyed a few drinks before heading into town for dinner

Posted by on 19 Oct. 2018

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Comment from Hotel Management

20 Oct. 2018 by Gurinder S

Dear Kirsty Thank you for taking the time to leave your feedback. We are glad you have enjoyed your stay with us and we hope to see you sometime again soon. Kind Regards

5 out of 5
A wonderful and quite a quirky (nice quirky) place to stay. Lovely lounge and bar areas. As an added bonus the thermal pools are great!

Posted by , from Wynyard, Tasmania, Australia on 17 Oct. 2018

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Comment from Hotel Management

18 Oct. 2018 by Yuri

Dear Gary Thank you for taking the time to leave your feedback on your recent stay with us. We are delighted to read you have enjoyed your time with us and we are looking forward to welcoming you back to the Prince's Gate Hotel in the near future Kind regards Hotel Management

4 out of 5
Beautiful old hotel. When you stay here you have to treasure the age and history of the building otherwise you may not see the charm in the squeaking floor boards or old style. Staff were very friendly and attentive and our room was roomy and warm and best of all, the bed was very comfy. We enjoyed drinks and nibbles in the bar which were good value and delicious. If you love history and character, you'll love the Princes Gate Hotel.

Posted by , from Coromandel Peninsula NZ on 16 Oct. 2018

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Comment from Hotel Management

16 Oct. 2018 by Yuri

Dear Katrina Thank you for taking the time to leave your feedback on your recent stay with us. It is with comments such as yours that we can ascertain our levels of service and comfort. I am delighted to read you enjoyed your experience with us and we would love to welcome you back to the Prince's Gate Hotel in the near future Kind regards Yuri Ponstijn Front Office Manager

Property Features

Prince's Gate Hotel offers its guests 3 the outdoor swimming pools, an indoor pool, a spa tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A kid's pool, a seasonal outdoor pool, and spa services are also featured at the luxury Prince's Gate Hotel. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This 4.5-star Rotorua hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1897
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9 km / 5.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking and extended parking; valet parking available for a surcharge

Room Amenities

Prince's Gate Hotel offers 50 forms of air-conditioned accommodation with minibars and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and a hairdryer. This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Nellie Budd Restaurant – This poolside restaurant only serves dinner.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Duke's Restaurant – This poolside restaurant serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Duke's Bar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 the outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna and a kid's pool.

Spa Services

  • Sauna in spa
  • Outdoor public bath (no mineral springs)

Hotel Policies

Check-in

  • Check-in time ends at 10 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 6.50 and NZD $30.00 for adults, and NZD 15 and NZD 15 for children (approximately)
  • Airport shuttle fee: NZD 30 per person (one way)
  • Valet parking fee: NZD 10 per night
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Princes Gate Hotel Rotorua
  • Princes Gate Hotel
  • Princes Gate Rotorua
  • Princes Gate
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Rotorua
  • Hotel Princes Gate

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®