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Prince's Gate Hotel

4.5 star property
Luxury hotel with 2 restaurants and 3 outdoor pools

Photo gallery for Prince's Gate Hotel

Duchess Suite
2 restaurants, breakfast served
Premium Two Bedroom Suite (In Adjacent Building) | Private kitchen
Lobby
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

The current price is NZ$245
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Place, Eat Street
    ‪3 min walk‬
  • Place, Tamaki Maori Village
    ‪3 min walk‬
  • Place, Polynesian Spa
    ‪6 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

Room options

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Heating
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Heating
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Room

Designer Room

Designer Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Estate Room

Estate Room

Estate Room

8.8 out of 10
Excellent
(40 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Fan
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Separate sitting area
Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Heating
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Free cots/infant beds
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Fan
  • Sleeps 2

View all photos for Estate Room

1 bedroom, premium bedding, minibar, in-room safe

Estate Room

Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Fan
  • Sleeps 2

View all photos for One Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
  • Sleeps 2

View all photos for Designer Room

1 bedroom, premium bedding, minibar, in-room safe

Designer Room

Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
Fan
  • Sleeps 2

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite

Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting/adjoining rooms available
  • Sleeps 4

View all photos for Premier Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Premier Two Bedroom Suite

Separate dining area
Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting rooms available
  • Sleeps 4

View all photos for Duchess Suite

1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

Individually furnished
Individually decorated
Air-conditioning
Heating
Connecting rooms available
Fan
  • Sleeps 2

About the area

Rotorua

A luxury stay in the heart of Rotorua awaits you at Prince's Gate Hotel. Within steps you'll find Government Gardens and Rotorua i-SITE Visitor Centre. Highlights at this family-friendly hotel include 2 restaurants, 3 outdoor swimming pools and an indoor swimming pool. .The restaurant, Nellie Budd Restaurant, is open for dinner. Duke's Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the Hot tub, sauna, seasonal outdoor swimming pool and kids' swimming pool. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 7 AM and 10 AM. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4.5-property class Inner City hotel include Polynesian Spa and Skyline Rotorua.

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Capizzi Pizzeria - ‬5 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪The Vnam Kitchen - ‬4 min walk
  • ‪Fat Dog Cafe & Bar - ‬4 min walk
  • ‪Yaki Yaki - ‬5 min walk

About this property

Prince's Gate Hotel

Luxury hotel with 2 restaurants and 3 outdoor pools
Prince's Gate Hotel offers its guests hot springs, 3 outdoor swimming pools, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Prince's Gate Hotel. Free self parking is available.

This Victorian Rotorua hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 1897
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath. There are 4 hot springs open between 7:00 AM and 10:00 PM.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

What is the cancellation policy at Prince's Gate Hotel?

Prince's Gate Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Prince's Gate Hotel?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Prince's Gate Hotel on 8 Dec 2025 start from NZ$244.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Prince's Gate Hotel?

Yep, Prince's Gate Hotel has a free self car park.

Is there a spa on site at Prince's Gate Hotel?

There's no onsite spa, but this property does offer spa services.

Does Prince's Gate Hotel have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Prince's Gate Hotel?

Prince's Gate Hotel features 3 outdoor pools, an indoor pool and 1 hot tub.

What makes Prince's Gate Hotel a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Prince's Gate Hotel.

Is Prince's Gate Hotel family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services in the guestrooms, it's no surprise that Prince's Gate Hotel is a hit with families.

Does Prince's Gate Hotel serve breakfast?

Yep, full breakfast is available daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Prince's Gate Hotel?

No, Prince's Gate Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Prince's Gate Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Prince's Gate Hotel?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at Prince's Gate Hotel?

No, pets are not allowed.

Is there a golf course on site at Prince's Gate Hotel?

There isn't one on site, but Government Gardens Golf is a short 6-minute walk away.

Reviews

Prince's Gate Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 511 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 116 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good selection availble
Stayed 6 nights in Oct 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely old property very historic unfortunately bore was being replaced so pool and spa not woking however we were given acess to poly pools near by
Stayed 2 nights in Aug 2025

8/10 Good

neil

Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at this older but very charming hotel. We loved having a glass of wine in the evening by the fireplace. Great location for sights and shopping. Very walkable. We loved the proximity to Polynesian spa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beate

Stayed 1 night in Aug 2025

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indulge in a piece of history in this lovely old building
Stayed 1 night in Jul 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Paula L R

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The opportunities to improve was some of the cooking. Meats especially..Pork and pork crackling overcooked as was the Chicken in the Pot pie Breakfast bacon and cinnamon pastry rolls under cooked This cooking affected my rating the staff as 'excellent' Would definitely stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ambience. Had a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Donna

Stayed 3 nights in Jul 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with Victorian decor. Staff was extremely friendly and helpful. Off-season rate was an excellent value. Highly recommended!
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room a bit small but ok for single person on a business trip. Shower VERY small. Clean and quiet with comfortable bed. Easy walking to Eat Street and other activities. Disappointed that Pools were closed for maintenance
Stayed 1 night in Jul 2025

10/10 Excellent

Darnielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Kathleen Audrey

They are in the middle of a renovation of the pool and carpark area. They are not available during this time.
Stayed 6 nights in Jul 2025

8/10 Good

David

Stayed 2 nights in Jun 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a la carte menu whilst not extensive is top quality and reasonably priced.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kaidee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older hotel is well maintained. Room was immaculately clean. Bed was comfy. It was a small room but all we needed as we didn’t spend much time there.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

No issues, but it's old and i got creepy vibes
Stayed 2 nights in Jul 2025

4/10 Poor

nalin

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It felt run- down. Like a motel, not hotel. Spa did not work No room service.. No coffee dueing the day in the lounge.
Stayed 4 nights in Jun 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before and very nice place in excellent location. Spacious and comfy room. Disappointed that the hot pools were out of order due to maintenance. This was not mentioned on their website and one of the main reasons for booking here. They said I could go to Polynesian Spa and get a 20% discount…not okay since I had already paid the hotel and expected to use their pools.
Stayed 1 night in Jun 2025

10/10 Excellent

Kanlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great one night stay at Prince’s Gate. Awesome location, and a nice historic feel to the rooms and facilities. Even got a room upgrade which added to the stay. The pool was closed, but they remedied this by sending us to Polynesian spa free of charge which was a thoughtful touch.
Stayed 1 night in Jun 2025

8/10 Good

Pofen

Liked: Cleanliness, staff & service
The hotel is in a great location and the staff is very friendly!
Stayed 1 night in Jun 2025

8/10 Good

Raman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good experience, specious rooms, nice and clean, breakfast was for vegetarian and non veg. But the Thermal pools were under maintenance.
Stayed 1 night in Jun 2025