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Prince's Gate Hotel

4.5-star property
1057 Arawa Street, Rotorua, Bay of Plenty 0508 053 286
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4.3 out of 5
Excellent!
See all 537 Wotif Reviews

"Gorgeous historic building - great staff. We really enjoyed our stay. " More

By a verified traveller on Mon 20 Aug 2018

Points Of Interest

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Prince's Gate Hotel. Within just a 10-minute stroll, you'll find popular attractions like Tamaki Maori Village and Polynesian Spa. Highlights at this family-friendly hotel include 2 restaurants, 3 outdoor swimming pools and an indoor swimming pool.

LCD TVs with digital channels are featured in all 50 individually decorated rooms, and you can enjoy free WiFi, in-room childcare and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, free local calls, fans and safes are available.

The restaurant, Nellie Budd Restaurant, is open for dinner. Duke's Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the spa tub, sauna, seasonal outdoor swimming pool and kids' swimming pool. A conference centre and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café and a snack bar/deli. Full breakfast is available daily between 7 AM and 10 AM. There's also free extended parking, along with the convenience of an airport shuttle.

Attractions within a 15-minute drive of this 4.5-star Rotorua hotel include Skyline Rotorua and Lake Rotoiti.

Snug Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$87* Per night/room 22 Oct. - 23 Oct.

Duchess Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Suite (In Adjacent Building)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Suite (In Adjacent Building)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Designer Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Two Bedroom Suite (In Adjacent Building)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Prince's Gate Hotel ratings based on 537 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prince's Gate Hotel

Everyone (229) Couples (238) Business (1) Family (67)
5 out of 5
Love the character and spaciousness of our estate room. Staff were very welcoming and helpful. Will visit again.

Posted by on 4 Oct. 2019

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Comment from Hotel Management

5 Oct. 2019 by Yuri

Dear guest Thank you for leaving your feedback on your recent stay with us. We really like feedback such as yours as it shows we are doing what we aim to do for all our guests. Have them enjoy a unique and comfortable experience at the Prince's Gate Hotel We hope to see you again soon Kind regards Yuri Ponstijn Asst General Manager

4 out of 5
A very relaxed and friendly atmosphere. The charm is in the old world decor and style - the drawback is very creaky floors!

Posted by on 29 Sep. 2019

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Comment from Hotel Management

2 Oct. 2019 by Yuri

Dear guest Thank you for taking the time to comment on your recent stay with us. We hope to see you again soon. We are working on a plan to reduce the creaking floors which will coincide with us replacing the carpets in the bedrooms Kind regards Hotel Management

5 out of 5
We liked the personality and charm of the hotel. Not bland and beige like modern hotels. It was like going back in time to a nicer time! The location was great and all the staff were lovely.

Posted by on 18 Sep. 2019

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Comment from Hotel Management

20 Sep. 2019 by Gurinder S

Dear Guest Thank you for taking the time to leave such a fantastic feedback on Wotif. We are well pleased to read all nice things you have said and we will be eagerly looking forward to having you stay with us soon again. Kind Regards Gurinder

5 out of 5
Great location and amazing character building. Good breakfast and room was really comfortable.

Posted by on 18 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Yuri

Dear guest Thank you for your feedback on your recent stay. We hope to see you again soon here in Rotorua and have another great stay Kind regards Yuri Ponstijn Asst General Manager

5 out of 5
I loved my stay at Prince's Gate Hotel. The guest services was perfect. It had hot springs so we didn't have to go to local hot springs. We had a large room with a mini kitchen. The suite had a small table with 2 chairs, a sofa and chair. Still with enough room to move luggage around. It can get extremely hot in the room at night because of the boiler system. There's no way to control it. I would definitely stay there again.

Posted by on 16 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Gurinder S

Dear KKHoliday Thank you for taking the time to leave your feedback on Wotif. I am very glad you enjoyed your stay with us and all the facilities we provide. I should mention we do not have any boiler system, we have thermal heating panels which heats and heat pumps which heats and cools the room. I hope this didn't took away too much of your experience with us and we look forward to having you stay with us again soon. Kind Regards Gurinder

4 out of 5
Love the hot pools. Air con was broken and it was noisey but I guess this is all part of staying in a historic building. Is close to town and has a good bar in the hotel.

Posted by on 15 Sep. 2019

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Comment from Hotel Management

16 Sep. 2019 by Yuri

Dear guest Thank you for leaving your feedback. I apologise for the issues with the a/c. This should not be noisy and if you could let me know what room you were in I can get this checked. I trust this did not take away too much from your stay with us. We hope to see you again soon Kind regards Yuri Ponstijn Asst General Manager

4 out of 5

Posted by on 9 Sep. 2019

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Comment from Hotel Management

9 Sep. 2019 by Yuri

Dear guest Thank you for rating your recent stay with us. We hope to see you again soon and have you enjoy a 5 out of 5 stay Kind regards Hotel Management

5 out of 5
Unique property in the heart of rotorua, lovely bar and restaurant

Posted by on 30 Aug. 2019

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Comment from Hotel Management

31 Aug. 2019 by Gurinder S

Dear Guest Thank you for your lovely feedback and giving us 5 out of 5. It is clear your stay with us went well and we very much look forward to hosting you again at the Prince's Gate Hotel. Kind Regards

5 out of 5
Lovely clean room. Most comfortable bed. Certainly couldn't fault our stay in any way

Posted by on 24 Aug. 2019

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Comment from Hotel Management

24 Aug. 2019 by Gurinder

Dear Guest Thank you for your review and I am very glad you have enjoyed your stay with us. We look forward to seeing you soon again. Kind Regards Gurinder

5 out of 5
I loved the old world charm of the building, with its close attention to detail. First rate staff and an excellent chef made the stay memorable

Posted by on 18 Aug. 2019

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Comment from Hotel Management

19 Aug. 2019 by Yuri

Dear guest Thank you for taking the time to comment on your recent stay with us. We really appreciate your feedback and hope to welcome you back to the Prince's Gate Hotel soon Kind regards Yuri Ponstijn Asst General Manager

About the Prince's Gate Hotel

Location 1057 Arawa Street, Rotorua, Bay of Plenty 3010

Property Features

Prince's Gate Hotel offers its guests hot springs, 3 the outdoor swimming pools, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A kid's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Prince's Gate Hotel. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 4.5-star Rotorua hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1897
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Self parking (surcharge) , Free parking nearby

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9 km / 5.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free extended parking; self parking available for a surcharge

Room Amenities

Prince's Gate Hotel offers 50 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and a hairdryer. This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Fan
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Nellie Budd Restaurant – This poolside restaurant only serves dinner.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Duke's Restaurant – This poolside restaurant serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Duke's Bar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Sauna in spa
  • Outdoor public bath (no mineral springs)
  • Number of hot springs - 4

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Union Pay
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 30 and NZD 30 for adults, and NZD 15 and NZD 15 for children (approximately)
  • Airport shuttle fee: NZD 30 per person (one way)
  • Self-parking fee: NZD 0.00 per day
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Princes Gate
  • Princes Gate Hotel
  • Princes Gate Hotel Rotorua
  • Princes Gate Rotorua
  • Princes Gate
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Rotorua
  • Prince's Gate
  • Prince's Gate Hotel Hotel
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Hotel Hotel Rotorua

You should know

LOCALIZE

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®

url importing https://www.wotif.co.nz/Rotorua-Hotels-Prince's-Gate-Hotel.h5826-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.