4.3 out of 5

"Gorgeous historic building - great staff. We really enjoyed our stay. " More

By a verified traveller on Mon 20 Aug 2018

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Hotel Description

A luxury stay in the heart of Rotorua awaits you at Prince's Gate Hotel. Within just a 10-minute stroll, you'll find popular attractions like Tamaki Maori Village and Polynesian Spa. Highlights at this family-friendly hotel include 2 restaurants, 3 outdoor swimming pools, and an indoor swimming pool.

LCD TVs with digital channels are featured in all 50 individually decorated rooms, and you can enjoy free WiFi, in-room childcare, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, free local calls, fans, and hairdryers are available.

The restaurant, Nellie Budd Restaurant, is open for dinner. Duke's Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the spa tub, sauna, seasonal outdoor swimming pool, and kids' swimming pool. A conference centre and a business centre are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Full breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Rotorua hotel include Skyline Rotorua and Lake Rotorua.

Snug Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$119 per night

Premium Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Designer Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Prince's Gate Hotel ratings based on 505 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prince's Gate Hotel

Everyone (222) Couples (222) Business (1) Family (60)
5 out of 5
Fantastic to get an upgrade of rooms & staff were friendly & helpful

Posted by on 19 Apr. 2019

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Comment from Hotel Management

19 Apr. 2019 by Yuri

Thank you for your great rating of your recent stay with us. It was our pleasure accommodating you and we would love to see you again soon Kind regards Hotel Management

4 out of 5

Posted by on 15 Apr. 2019

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Comment from Hotel Management

17 Apr. 2019 by Gurinder S

Dear Guest Thank you for your feedback. Kind Regards

5 out of 5
The staff were very pleadant and helpful. We enjoyed the facilities, especially the restaurant.

Posted by on 9 Mar. 2019

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Comment from Hotel Management

10 Mar. 2019 by Gurinder S

Dear Guest Thank you for leaving such a lovely feedback and it is very obvious your stay with us was a pleasure. We look forward to having you stay with us again very soon. Kind Regards

4 out of 5
Excellent service nice room, comfy bed. Only downside bathroom is dated

Posted by on 1 Mar. 2019

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Comment from Hotel Management

3 Mar. 2019 by Gurinder S

Dear Guest Thank you for your feedback and for staying with us. All bathrooms are on our upgrade list and getting done very shortly. Kind Regards

5 out of 5
It is always a pleasure to bring overseas visitors to Rotorua and we always come the Prince's gate Hotel. It has a wonderful blend of old world charm and contemporary excellence. Many thanks

Posted by on 24 Feb. 2019

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Comment from Hotel Management

25 Feb. 2019 by Gurinder S

Dear Guest Thank you for taking the time to leave such a fantastic feedback, it is such a pleasure to read review like yours and we are very much looking forward to having you stay with us again in the near future. Kind Regards

5 out of 5
A beautiful historical building with friendly staff & clean room.

Posted by on 17 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Gurinder S

Dear Guest Thank you for your feedback and for staying with us. Kind Regards

4 out of 5
The history and location. Bathroom could use an update.

Posted by on 17 Feb. 2019

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Comment from Hotel Management

18 Feb. 2019 by Gurinder S

Dear Guest Thank you for your feedback, our refurbishment programme will enhance all bathrooms of every rooms. Kind Regards

5 out of 5
Loved this hotel! Colonial elegance with friendly staff. Spotless

Posted by on 31 Jan. 2019

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Comment from Hotel Management

2 Feb. 2019 by Gurinder S

Dear Guest Thank you for your lovely feedback and for staying with us. Kind Regards

5 out of 5
Hotel was very clean and presented itself well. The food was lovely and very close to the shopping district. Easy parking and friendly staff

Posted by on 25 Jan. 2019

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Comment from Hotel Management

26 Jan. 2019 by Gurinder S

Dear Guest Thank you for your fantastic review and for staying with us. We hope to see you another time very soon. Kind Regards

4 out of 5
stunning older iconic building, felt transported to a different era

Posted by on 11 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by Gurinder S

Dear Guest Thank you for your feedback and for staying with us. Kind Regards

Renovations + Closures

The property will be renovating from 25 March 2019 until 25 April 2019 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Property Features

Prince's Gate Hotel offers its guests 3 the outdoor swimming pools, an indoor pool, a spa tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A kid's pool, a seasonal outdoor pool, and spa services are also featured at the luxury Prince's Gate Hotel. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This 4.5-star Rotorua hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Built in 1897
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9 km / 5.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking and extended parking; valet parking available for a surcharge

Room Amenities

Prince's Gate Hotel offers 50 forms of air-conditioned accommodation with minibars and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and a hairdryer. This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

Nellie Budd Restaurant – This poolside restaurant only serves dinner.Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Duke's Restaurant – This poolside restaurant serves breakfast, brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Duke's Bar – This bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 the outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna and a kid's pool.

Spa Services

  • Sauna in spa
  • Outdoor public bath (no mineral springs)

Hotel Policies

Check-in

  • Check-in time ends at 10 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to get details.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per day.
  • Cribs (infant beds) are available for NZD 15.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No lifts
  • Union Pay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 6.50 and NZD $30.00 for adults, and NZD 15 and NZD 15 for children (approximately)
  • Airport shuttle fee: NZD 30 per person (one way)
  • Valet parking fee: NZD 10 per night
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Princes Gate Hotel Rotorua
  • Princes Gate Hotel
  • Princes Gate Rotorua
  • Princes Gate
  • Prince's Gate Hotel Rotorua
  • Prince's Gate Rotorua
  • Hotel Princes Gate

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 4 star plus, which is displayed on this page as 4.5 stars.

Official New Zealand Rating provided by Qualmark®