4.9 out of 5

"Very understanding when a vibration was coming throw the wall and we ended up cheacking out early " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

Quest Rotorua Central puts you in the heart of Rotorua, within just a 10-minute stroll of popular attractions like Tamaki Maori Village and Polynesian Spa. Highlights at this property include in-room kitchenettes, free WiFi and LCD TVs.

Each apartment features an iPod dock, digital TV and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a hob. A phone, an iron/ironing board and a desk are also available.

This business-friendly apartment offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include laundry facilities, a library and dry cleaning/laundry services. Continental breakfast is available daily. There's also the convenience of self parking.

You'll be 4.6 km (2.9 mi) from Skyline Rotorua and 5 km (3.1 mi) from Lake Rotorua with a stay at this 4-star Rotorua property.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$156 per night

Directors Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio, 1 King Bed, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Bedroom, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Rotorua Central ratings based on 115 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Rotorua Central

Everyone (46) Couples (46) Family (23)
5 out of 5
Helpful staff who put up with our muddy mountain bike boys! Also letting us stay an extra hour past check out was really useful

Posted by on 15 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Karen T

Hi Thanks for your lovely review. It was our pleasure to have you and your boys stay with us. I hope they had a great time on the tracks and look forwards to your next visit. Best wishes The Quest Team

5 out of 5
I liked the fact that where the hotel was situated, most things were in walking distance.

Posted by on 29 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by Karen T

Hi Thank you for your 5/5 review. We agree, our location is great for those travellers wanting to explore the city on foot. Again, thank you, we hope you are able to visit again soon. Best wishes The Quest Team

3 out of 5
Did not like No Sky, i thought most apartments, hotels & Motels have sky.

Posted by on 7 Jun. 2019

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Comment from Hotel Management

10 Jun. 2019 by Karen T

Thank you for your review. We are sorry you were disappointed not to have Sky TV in your apartment. As with many other hotels/motels, we do not advertise Sky TV as an option as we are within walking distance to other venues where guests are able to view sports in the company of others and get a true comunal sporting experience. We do offer over 100 movies free on our 42 inch TV's. Best Wishes The Quest Team

5 out of 5
Fantastic staff who made you feel very welcome, in particular the male duty manager. Room was very clean and in great condition. The in room entertainment system was awesome with a huge variety of movies to choose from. Only suggestion would possibly be a fridge/freezer combo rather than just the fridge

Posted by on 31 May 2019

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Comment from Hotel Management

3 Jun. 2019 by Karen T

Hi KS Thank you for your lovely review, we are delighted you enjoyed your stay with Quest Rotorua Central and found everything great. As our studio apartments are smaller they are more suited to short term guests and have a small freezer section for ice. Our One-Bedroom apartments have larger fridges with a full freezers. Best wishes The Quest Team

5 out of 5
Large, modern and well-appointed rooms. Very centrally located. Would highly recommend

Posted by on 30 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Karen T

Thank you for your 5/5 review, we are delighted you enjoyed your stay at Quest Rotorua. We hope we are able to welcome you to Quest again in the future. Best wishes The Quest Team

5 out of 5
Very helpful staff greeted us on arrival and saw us up to the room. Clearly explained how some of the features worked. The room was very clean and quiet. Location is great right in the city and walking distance to swimming pools, parks, shopping and plenty of places to eat to suit all budgets.

Posted by on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Karen T

Thank you for your lovely review - our team will be pleased to know you enjoyed your stay at Quest Rotorua with its central location close to the many restaurants and activities rotorua has to offer. We hope you are able to return in the future. Best wishes The Quest Team

5 out of 5
The proprietors were extremely welcoming and provided expert advice about the local attractions.

Posted by on 10 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Karen T

Thanks for your great review. We work hard to make our guests happy and appreciate your feedback! Thanks for staying with us, we hope you can come again soon. Best Wishes Karen & the Team at Quest Rotorua Central

5 out of 5

Posted by on 3 Feb. 2019

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Comment from Hotel Management

1 Apr. 2019 by Karen T

Thanks for your great review, we are pleased you enjoyed your stay at Quest Rotorua Central Best wishes The Quest Team

4 out of 5
We were on the ground floor in a spacious, newly appointed room behind the office. While it suited our purposes, others might have preferred a view. The location was very good, and secure parking available.

Posted by on 5 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Karen T

Thank you for your review - we are pleased you enjoyed your stay in our newest and largest Studio Apartment. We hope to welcome you again in the future. Warm regards Karen

5 out of 5
Great stay and excellent staff and service. The property was very central and easy access to all the great areas like eat st and Polynesian baths as well as Energy events centre

Posted by , from Auckland on 21 Nov. 2018

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Comment from Hotel Management

22 Nov. 2018 by Glenn Tasker

Thank you and we really appreciate your feedback.

About the Quest Rotorua Central

Location 1192 Hinemoa Street, Rotorua, 3010

Property Features

Quest Rotorua Central offers its guests a library, tour or ticket assistance, and concierge services. WiFi is free in public spaces. The business-friendly Quest Rotorua Central also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Rotorua apartment is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9 km / 5.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Rotorua Central offers 36 forms of air-conditioned accommodation with iPod docking stations and a hairdryer. 43-inch LCD televisions come with digital channels. Accommodation at this 4-star apartment has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • iPod dock
  • HD television
  • Digital channels
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation.

For bookings of 4 rooms or more, this property charges a 25% non-refundable deposit at booking. The remaining balance is due 4 weeks prior to check-in. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 10 per person (approximately)
  • Self-parking fee: NZD 10 per night
  • On-site credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Rotorua Central Apartment
  • Quest Central Apartment
  • Quest Rotorua Central
  • Quest Central

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.