4.9 out of 5

"Very understanding when a vibration was coming throw the wall and we ended up cheacking out early " More

By a verified traveller on Mon 06 Aug 2018

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Hotel Description

Quest Rotorua Central puts you in the center of Rotorua, 0.6 km (0.4 mi) from Tamaki Maori Village and 0.7 km (0.5 mi) from Polynesian Spa. Highlights at this property include in-room kitchenettes, free WiFi, and LCD TVs.

Each apartment features an iPod dock, digital TV, and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave, and a hob. A phone, an iron/ironing board, and a desk are also available.

This smoke-free apartment offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include laundry facilities, a library, and dry cleaning/laundry services. Continental breakfast is available daily. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4-star Rotorua property include Skyline Rotorua and Lake Rotorua.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$220 per night

Directors Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Bedroom, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Rotorua Central ratings based on 108 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Rotorua Central

Everyone (44) Couples (42) Family (21)
5 out of 5
The proprietors were extremely welcoming and provided expert advice about the local attractions.

Posted by on 10 Feb. 2019

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Comment from Hotel Management

14 Feb. 2019 by Karen T

Thanks for your great review. We work hard to make our guests happy and appreciate your feedback! Thanks for staying with us, we hope you can come again soon. Best Wishes Karen & the Team at Quest Rotorua Central

4 out of 5
We were on the ground floor in a spacious, newly appointed room behind the office. While it suited our purposes, others might have preferred a view. The location was very good, and secure parking available.

Posted by on 5 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Karen T

Thank you for your review - we are pleased you enjoyed your stay in our newest and largest Studio Apartment. We hope to welcome you again in the future. Warm regards Karen

5 out of 5
Great stay and excellent staff and service. The property was very central and easy access to all the great areas like eat st and Polynesian baths as well as Energy events centre

Posted by , from Auckland on 21 Nov. 2018

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Comment from Hotel Management

22 Nov. 2018 by Glenn Tasker

Thank you and we really appreciate your feedback.

4 out of 5

Posted by on 28 Oct. 2018

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Comment from Hotel Management

25 Dec. 2018 by Karen T

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Hotel

Very understanding when a vibration was coming throw the wall and we ended up cheacking out early

Posted by on 6 Aug. 2018

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5 out of 5
We’re visiting from Australia and only stayed 1 night but we were Central to restaurants, bars and even managed a car parking spot right out the front. If you stay here make sure you request a parking spot otherwise if it’s full you will have to park outside in the street which is okay as long as it’s not a Thursday when the markets are on and they’ve closed the Main Street off. We ate dinner at an outstanding Indian Restaurant at Eat Street called the Indian Star. It was very authentic and on par with our local Indian Restaurant. The room was very clean with free movies. The staff were excellent.

Posted by , from NSW, Australia on 7 Apr. 2018

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5 out of 5

Great Rotorua stat

Fabulous people on reception, great clean room with good facilities including free latest release movies and free Wi-Fi, great stay thanks 😊

Posted by on 28 Mar. 2018

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4 out of 5

Cozy.

Was great. Room was good and the 2 TVs and 2 Air cons were great. Unfortunately we were not accustomed to the smell of Rotorua and the air cons recycled that air. The staff were great on short notice! Were more then happy to offer discounts on surrounding attractions.

Posted by , from Wollongong NSW on 6 Mar. 2018

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5 out of 5

Central to everything in Rotorua

Staying for the Tarawera Ultra the apartment was perfect and comfortable. After leaving the bathroom covered in mud after the run, it was spotless the next day. Loved the encouraging signs for the runners in the lift!

Posted by , from Albury Australia on 16 Feb. 2018

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5 out of 5

Very comfortable stay in central Rotorua

Excellent value for money We enjoyed the hot tub We will definitely be back

Posted by , from Masterton on 22 Jan. 2018

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About the Quest Rotorua Central

Location 1192 Hinemoa Street, Rotorua, 3010

Property Features

Quest Rotorua Central offers its guests a library, tour or ticket assistance, and concierge services. WiFi and wired Internet are free in public spaces. Quest Rotorua Central also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Rotorua apartment is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9 km / 5.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Rotorua Central offers 36 forms of air-conditioned accommodation with iPod docking stations and a hairdryer. 43-inch LCD televisions come with digital channels and pay-per-view films. Accommodation at this 4-star apartment has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • iPod dock
  • HD television
  • Digital channels
  • Films for purchase
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM

Special check-in instructions:

If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation.

For bookings of 4 rooms or more, this property charges a 25% non-refundable deposit at booking. The remaining balance is due 4 weeks prior to check-in. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 10 per person (approximately)
  • Self-parking fee: NZD 10 per night
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 25.0 per night
  • On-site credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Rotorua Central Apartment
  • Quest Central Apartment
  • Quest Rotorua Central
  • Quest Central

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.