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Quest Rotorua Central

4-star property
1192 Hinemoa Street, Rotorua, 0508 053 286
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4.8 out of 5
Exceptional!
See all 127 Wotif Reviews

"nice clean place to stay very central, only down side was spa was a bath you had fill, not a real spa. " More

By a verified traveller on Sun 20 Sep 2020

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Hotel Description

Quest Rotorua Central puts you in the center of Rotorua, 0.7 km (0.4 mi) from Polynesian Spa and 4.6 km (2.9 mi) from Skyline Rotorua. Highlights at this aparthotel include in-room kitchenettes, washers/dryers, and free WiFi.

You can enjoy an LCD TV with digital channels, and each apartment features free local calls, a hair dryer, and an iron/ironing board. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A desk, free toiletries, and a wardrobe or closet are also available.

This business-friendly aparthotel offers free WiFi in public areas, a library, and dry cleaning/laundry services. Additionally, you'll find laundry facilities, free newspapers in the lobby, and tour/ticket assistance. Each morning continental breakfast is available. There's also the convenience of self parking.

Within a 20-minute drive of this 4-star Rotorua aparthotel, attractions include Lake Rotorua and Lake Rotoiti.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$164* Per night/room 29 Oct. - 30 Oct.

Directors Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Studio, 1 King Bed, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 Bedroom, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Rotorua Central ratings based on 127 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Rotorua Central

Everyone (47) Couples (55) Family (26)
4 out of 5
nice clean place to stay very central, only down side was spa was a bath you had fill, not a real spa.

Posted by , from Auckland on 20 Sep. 2020

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Comment from Hotel Management

21 Sep. 2020 by The Quest Team

Hi Mike Thanks for your review - it's great to hear you enjoyed your stay with us and loved our location right in the centre of town. For your comfort and health & safety our hot tubs are not filled on arrival, and take around 30 minutes to fill. Again thank you, we hope you are able to visit again. Kind regards The Quest Team

4 out of 5
Its tidy and clean. Staff are ok and follow procedures. Make sure you have your ID to avoid complicating the check in.

Posted by , from Waiheke on 8 Sep. 2020

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Comment from Hotel Management

9 Sep. 2020 by The Quest Team

Hi Hamish It’s great to hear you enjoyed your stay. Our procedures at check-in have been put in place to safeguard our guests and we appreciated your patience and understanding. We hope you are able to visit again. Best wishes Karen and The Quest Team

4 out of 5
Great service and location. The room was spacious, comfortable and clean. I really liked the free movies

Posted by , from Hamilton on 7 Jul. 2020

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Comment from Hotel Management

8 Jul. 2020 by The Quest Team

Hi Jayne Thanks for your great score! It's lovely to hear you enjoyed your stay at Quest Rotorua Central. We hope you are able to visit again soon. Kind regards The Quest Team

5 out of 5
A couch would have been nice but loved the room and view

Posted by , from Manaia on 22 Jun. 2020

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Comment from Hotel Management

22 Jun. 2020 by The Quest Team

Hi Dave Thanks for your great score, it's good to hear you loved your room and enjoyed your stay at Quest Rotorua Central. We hope you are able to visit again. Best wishes The Quest Team

4 out of 5
Staff were friendly and comfortable bed also central

Posted by , from Levin on 21 Jun. 2020

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Comment from Hotel Management

21 Jun. 2020 by The Quest Team

Hi Vicki Thanks for your review, it was lovely meet you and good to hear you enjoyed your stay with us. We hope you are able to visit again soon. Kind regards Karen and The Quest Team

5 out of 5
Needed better lights over the bed for reading Everything else was perfect👍

Posted by on 18 Jun. 2020

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Comment from Hotel Management

20 Jun. 2020 by The Quest Team

Hi Thanks for your great score, it's always good to hear that our guests have enjoyed their stay with us. We appreciate your comments about the lighting and will take this into consideration for future refurbs. Kind regards The Quest Team

4 out of 5
Overall a very good handy place to stay and very helpful and friendly staff. Unsecured parking at rear of property should not be charged for and card access fro the rear should be installed.

Posted by , from Coromandel on 12 Jun. 2020

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Comment from Hotel Management

12 Jun. 2020 by The Quest Team

Hi Ian Thanks for your review, it's good to hear you enjoyed your stay with us and our team were helpful and friendly. As an inner city hotel parking is limited and we have been able to lease some on-site parking at the rear of the hotel for our guests. To recover costs of parking and CCTV security, we offer a variety of parking options starting from NZ$5 per night. We are also able to suggest the large public parking facility 100 metres from the hotel, which is locked for security from 11pm to 6am each day, public rates apply. Again thank you for your review, we hope you are able to visit again soon. Kind regards The Quest Team

4 out of 5
The central location was great. It had no outdoor areas to sit outside

Posted by , from Rotorua on 4 Jun. 2020

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Comment from Hotel Management

4 Jun. 2020 by The Quest Team

Hi Susan Thanks for your great score, it's lovely to hear you enjoyed our central location. As an inner city apartment we do not have an outdoor area, but our Executive Apartments each have a balcony with seating for guests. Kind regards The Quest Team

4 out of 5
The washing machine, dryer and kitchenette were fantastic for our four night stay

Posted by , from Otange on 12 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by The Quest Team

Hi Alison Thank you for your review, it's great to hear you enjoyed the facilities in your Apartment, many people find joy in using the washing machine and dryer during their stay. Again, thank you. Kind regards The Quest Team

5 out of 5
The staff were amazing, upon arrival they showed us everything from parking, how to access the building after hours and took us up to our room, and the apartment was more than we expected. Very helpful when we asked about activities in the area. Thoroughly enjoyed ourselves here.

Posted by on 20 Nov. 2019

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Comment from Hotel Management

20 Nov. 2019 by The Quest Team

Hi Thank you for your lovely review, it's great to hear you had a lovely stay with us and we were able to assist with your activities. We hope you had an enjoyable holiday and hope to welcome you back in the future. Kind regards The Quest Team

About the Quest Rotorua Central

Location 1192 Hinemoa Street, Rotorua, 3010

Property Features

Quest Rotorua Central offers its guests a library, tour/ticket assistance, and complimentary newspapers in the lobby. WiFi is free in public spaces. The business-friendly Quest Rotorua Central also features laundry facilities, dry cleaning/laundry services, and a safe deposit box at the front desk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Rotorua aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Rotorua (ROT-Rotorua Regional) (9 km / 5.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Rotorua Central offers 36 accommodations with washers/dryers and hair dryers. 43-inch LCD televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. This Rotorua aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • HD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-in and contactless check-out are available.

  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 10 per person (approximately)
  • Covered self parking fee: NZD 10 per night
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Apartment Rotorua Central
  • Quest Rotorua Central
  • Quest Rotorua Central Apartment
  • Quest Central Apartment
  • Quest Rotorua Central Rotorua
  • Quest Rotorua Central Aparthotel
  • Quest Rotorua Central Aparthotel Rotorua

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.