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 Rotorua •1 Room
 Rotorua • 1 Room
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Troutbeck Lodge

3.5-star property
5 Arnold Street, Rotorua, 0508 053 286
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4.0 out of 5
Very good!
See all 23 wotif Reviews

"Beautiful property...great location. We went for a nice walk along the river to the swing bridge once we checked in. " More

By a verified traveller on Thu 20 Feb 2020

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Hotel Description

A family-friendly stay in Rotorua awaits you at Troutbeck Lodge. You'll be 3.7 km (2.3 mi) from Agrodome and 4.4 km (2.7 mi) from Ogo. Highlights at this guest house include free valet parking, a bar/lounge, and a free kids' club.

Enjoy access to mini golf, kayaking, and rowing/canoeing. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. There's also the convenience of free extended parking.

With a stay at this 3.5-star Ngongotaha guest house, you'll be 4.7 km (2.9 mi) from Mitai Maori Village and 4.8 km (3 mi) from Rainbow Springs Kiwi Wildlife Park.

Panoramic Cabin (Small)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Exclusive House, 3 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 9 Max

Whole Lodge (5 Bedrooms)

Bed Count 3 Queen Beds Maximum Occupancy 12 Max

Troutbeck Lodge ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Troutbeck Lodge

Everyone (11) Couples (6) Family (6)
2 out of 5
I like the Viewing, Its very nice & quite. But the house is too old. the toilet at middle need to fix. Its too noisy at night time.

Posted by on 4 Jan. 2022

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5 out of 5
Beautiful property...great location. We went for a nice walk along the river to the swing bridge once we checked in.

Posted by on 20 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Kai

Thank you for staying with us. We love to host you again.

1 out of 5
We understand that the name Troutbeck Lodge has been appropriated from the previous lodge situated directly on the lake a couple of doors down which is now a private home. My partner had stayed at the old lodge and had a good experience, we were expecting same. Sadly our expectations were not realised. The new lodge is in fact a collection of straggly motel units and old fishing shacks across the road from the lake. Our room was sparse and grubby. Everything was old, worn, dusty and unclean. We could not stay there and left to find other accommodation.

Posted by on 1 Jan. 2019

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Comment from Hotel Management

7 Jan. 2019 by Kai

Thank you for your feedback. The Troutbeck Lodge were separated into two entrance. Small villa and big villa. If you booked the big villa, you will have grand lake view and living areas. The small villa was what you see on the website. Photos were taken from the room. Thank you.

4 out of 5
The view of the hotel is amazing. Staff were very friendly and helpful We were a little dissapointed with Size of the bed and shower drain was fully bloked

Posted by on 23 Sep. 2018

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4 out of 5

Quiet and lovely location

This room was great value for money. It was a very quiet street and right on the lake edge. Very friendly and helpful hosts.

Posted by on 2 Oct. 2017

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4 out of 5
We hired the entire place for a work retreat. It was perfect for us.

Posted by on 24 May 2016

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1 out of 5

AVOID

Pros: Nothing.
Cons: Everything.
This 'lodge' is not in a tourist area. It is in a run down suburb of Rotorua about 10km from the city centre and has a run down appearance. When we arrived we nearly didn't go in because it looked so uninviting and ended up staying one night only even though we had booked and paid for three nights. It is also very overpriced considering the poor state of the building and surrounding premises, and the very poor location.

Posted by , from Melbourne, Australia on 22 Dec. 2015

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5 out of 5
Pros: Location and we had great input from Ian who helped us with a restaurant reservation in town. The location is great, stones throw from the water
Cons: Didn't stay long enough...but, for 6 of us traveling, it was a fantastic alternative to 3 hotel rooms and much more social.
Location: Outstanding
Value: Great deal; Service: Go the extra mile;

Posted by , from New Zealand - Auckland on 28 Jan. 2015

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4 out of 5
Pros: The view
Cons: Cold spas, next bedroom in downstairs unit right besides the lounge
Location: Just right
Facilities: Typical; Value: Reasonable; Service: Basic; Cleanliness: Faultless; Have one spa on heat, so it's warm and not cold

Posted by , from New Zealand - Auckland on 18 Dec. 2013

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3 out of 5
Pros: Lovely views
Cons: Place not been cleaned - had to go away and come back later
Location: Tranquil
Facilities: Everyday; Value: Affordable; Service: Below average, Place not cleaned prior ; Cleanliness: Lacking;

Posted by on 26 Aug. 2013

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About the Troutbeck Lodge

Location 5 Arnold Street, Rotorua, 3010

Property Features

As a guest of Troutbeck Lodge, you'll find a library, a terrace, and a complimentary children's club. Event space at this guesthouse measures 215 square feet (20 square meters) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Tour/ticket assistance, barbecue grills, and a garden are also featured at the family-friendly Troutbeck Lodge. Free self parking and valet parking are available. This 3.5-star Rotorua guesthouse is smoke free.

  • 1 building
  • 3 guestrooms or units
  • 3 levels
  • 215 sq ft of conference space
  • 20 sq m of conference space
  • Kid's club (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking , Free parking nearby

Transport

  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Troutbeck Lodge offers 3 accommodations with air conditioning. This Rotorua guesthouse provides complimentary wireless Internet access.

  • In-room dining (limited hours)
  • Air conditioning
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 15
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 2:00 PM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 2:00 PM - 6:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Front desk opens daily at 2:00 PM
  • Front desk closes daily at 6:00 PM
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Troutbeck Lodge Rotorua
  • Troutbeck Lodge
  • Troutbeck Rotorua
  • Troutbeck Lodge Rotorua
  • Troutbeck Lodge Guesthouse
  • Troutbeck Lodge Guesthouse Rotorua

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.