3.9 out of 5

"Very handy location and safe as its just besides the Police Station. Rooms were tidy and well appointed, beds were comfortable. Quiet location " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

VR Auckland City puts you in the center of Auckland, 0.9 km (0.6 mi) from Sky Tower and 1.7 km (1 mi) from Princes Wharf. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is soundproofed and features a TV with cable channels, along with a DVD player, a coffee/tea maker, and a safe. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave, and a hob. Nice touches to enhance your stay include free toiletries and premium bedding. A hairdryer, an iron/ironing board, and a desk are also available.

This smoke-free aparthotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby, and multilingual staff. On-the-go breakfast is available for free. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute drive of this 4.5-star Auckland Central Business District aparthotel include Auckland Zoo and Auckland Ferry Terminal.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$150 per night

Family Room, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Classic Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

VR Auckland City ratings based on 888 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for VR Auckland City

Everyone (464) Couples (225) Business (4) Family (195)
4 out of 5
Loved they had iced mint drink in lobby. The iron had a dodgy cord, should be replaced.

Posted by on 1 Feb. 2019

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Comment from Hotel Management

3 Feb. 2019 by Jim

Dear our Valued Guest, Thank you so much for having chosen to stay with us and sharing your feedback. We are glad that you enjoyed our welcome drinks in the lobby. Our housekeeping team carefully prepared different fresh drinks on daily basis to offer the best refreshment on your arrival after a long trip. We apologize for the iron and thank for your advice, this has been addressed to our maintenance team for further investigations. We hope you had a great time in Auckland and looking forward to welcoming you in the near future. Best regards Jim Xiao Shift Manager

4 out of 5
The price was awesome, as was the location. Carpet in room had stains

Posted by on 28 Jan. 2019

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Comment from Hotel Management

29 Jan. 2019 by Jim

Dear Mr. Bill, Thank you so much for sharing your feedback with us. It is great to hear you have enjoyed the convenience of our location and found great value staying with us. We always have our professional carpet cleaning companies to look after our carpet conditions and will surely have them to check again for the imperfections. Thank you again for sharing your reviews, we hope to welcome you again in the near future for a more comfortable stay with us. Best regards Jim Xiao Shift manager

4 out of 5
Advertises free breakfast, which consisted of two pieces of toast each, a spread and butter each, juice and a carton of milk. Whilst not promising a continental, some cereal would have actually made it a breakfast.

Posted by on 30 Dec. 2018

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3 out of 5
Floor carpet a bit dirty. No breakfast supplied as advertised

Posted by on 26 Dec. 2018

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Comment from Hotel Management

9 Jan. 2019 by Jim

Dear our Valued Guest, Thank you for sharing us your feedback. We are disappointed to see the room was not up to our standard. We have professional carpet cleaning company to maintain our carpet in a timely manner. We will surely get them to check more carefully next time. Our team will deliver a continental breakfast package in the night between 6pm-8pm to your room. Please do not lock your room or place Do Not Disturb sign out, or we will cancel the delivery to your room. We hope the chance to host you again in the near future for a more comfortable stay with us. Best regards Jim

2 out of 5
Really disappointing hotel, especially after seeing good reviews. Nice enough staff though!

Posted by on 6 Nov. 2018

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Comment from Hotel Management

12 Dec. 2018 by Jim

Dear our Valued guest, Thank you for taking your time sharing your feedback. We are so sorry to hear that your recent stay was not excellent. It will be great appreciated if you would like to share with us any suggestion so we can make improvements. Please feel free to contact us on dm.aco@vrhotels.co.nz, your feedback will be highly valued and will definitely put in considerations for future development. If you would consider to stay with us again so we can ensure you have a more comfortable stay with us. Best regards Jim Shift Manager

3 out of 5
Dining table needed repairing, couldnt put any weight on it as it tilted to one side. No teaspoons or glasses provided in the room.

Posted by on 22 Oct. 2018

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1 out of 5
The first hotel in my life that i have checked out of ... because it was that awful

Posted by , from Frankston on 19 Oct. 2018

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5 out of 5
Great service, quiet and roomy, top location. The staff are very helpful and always charming.

Posted by , from Tairua on 25 Sep. 2018

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Comment from Hotel Management

27 Sep. 2018 by Naz

I have passed your kind comments on to the team regarding their service so thank you for sharing this with us. Take care and I hope to welcome you back in the near future. Warm regards, Nazareth Contreras Front Office Manager

3 out of 5
Basic 2 bedroom suite that had everything that we needed. Decor tired and carpet stained but kitchen and bathroom clean.

Posted by on 24 Sep. 2018

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Comment from Hotel Management

27 Sep. 2018 by Naz

Thank you for your feedback. I am sorry that we did not meet your expectations throughout your stay. We are currently going through renovations, we hope in your next stay you get to experience this beautiful new renovated rooms. Warm Regards, Nazareth Contreras Front Office Manager

4 out of 5
Staff front of house very helpful. Quiet room. Great location.

Posted by on 23 Sep. 2018

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Comment from Hotel Management

27 Sep. 2018 by Naz

Thank you for your review of our property and your positive comments on our friendly and helpful staff. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Nazareth Contreras Front Office Manager

Property Features

Free breakfast is served. WiFi is free in public spaces. VR Auckland City also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Auckland aparthotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 10 levels
  • Built in 2005
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (26.3 km / 16.3 mi)
  • Train station: Auckland Britomart Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

VR Auckland City offers 83 forms of air-conditioned accommodation with washers/dryers and DVD players. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free on-the-go breakfast.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25 per night.
  • Cribs (infant beds) are available for NZD 25 per stay.

Pets

  • No pets allowed

Policies

Guests must contact this hotel in advance to reserve onsite parking. Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 30.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 25 per stay
  • Rollaway bed fee: NZD 25 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland City Oaks Apartment
  • Auckland City Oaks
  • Auckland City Oaks Hotel Auckland Central
  • Oaks On Hobson
  • Auckland City Oaks New Zealand
  • VR Auckland City Aparthotel
  • VR Aparthotel

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.