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3.9 out of 5

"Very handy location and safe as its just besides the Police Station. Rooms were tidy and well appointed, beds were comfortable. Quiet location " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

VR Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like Aotea Centre and Queen Street Shopping District. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi.

Each apartment is soundproofed and features a TV with cable channels, along with a DVD player, a coffee/tea maker and a safe. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include free toiletries and premium bedding. A hairdryer, an iron/ironing board and a desk are also available.

This business-friendly aparthotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby and multilingual staff. On-the-go breakfast is available for free. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4.5-star Auckland Central Business District aparthotel include Sky Tower and Auckland Town Hall.

Classic Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$105* Per night/room 29 Sep. - 30 Sep.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

VR Auckland City ratings based on 914 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for VR Auckland City

Everyone (475) Couples (230) Business (4) Family (199)
2 out of 5
Got the worst room on the ground floor with a huge pole in the middle of the room and the window looking at the back of a building, nothing like the photos suggested. Terrible bed, would not recommend this place at all.

Posted by on 21 Sep. 2019

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4 out of 5
Nice large space but found rubbish by bed and sink bench was not clean

Posted by on 20 Sep. 2019

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4 out of 5
Good location and facilities. Included breakfast a bonus

Posted by on 10 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by VR Auckland City

Dear Valued Guest, Thank you for your review. It is great to hear that you had a first class stay with us! We take immense pleasure in being able to serve our guests every day and enjoy what we do. We look forward to welcoming you back in the near future. Warm Regards, Harshna

3 out of 5
No dryer in room. Staff were gredt changed room for one with a balcony

Posted by on 9 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by VR Auckland City

Dear Valued Guest, Thank you for choosing to stay with us and for taking time to provide us with your valuable feedback. Please accept my sincere apologies that your experience was less that top notch. We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. I have passed on your recommendations and feedback to the relevant department heads to address. We are looking forward to welcoming you back at our property and hope we can enhance your experience during your next visit to Auckland. Warm regards, Harshna

4 out of 5
Very happy with the appartment. Communication with all the staff was very good.

Posted by on 3 Sep. 2019

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Comment from Hotel Management

3 Sep. 2019 by VR Auckland City

Dear Valued Guest, We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. It is nice to know that you liked our staff and their approach towards customer delight. I shall certainly convey your compliments to all our staff. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Manager.

4 out of 5
Location, quiet, friendly, had everything I needed, price.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by VR AUCKLAND CITY

Dear Valued Guest, Thank you for taking the time to share your experience. It is great to hear that you had a first class stay with us! We take immense pleasure in being able to serve our guests every day and enjoy what we do. We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. We look forward to welcoming you back in the near future. Warm Regards, Harshna

5 out of 5
Staff was very accomodating and competent. Stayed for 7 days , it was easy to organize things with staff. Will surely stay here again the next time we come and visit auckland.

Posted by , from Australia on 19 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Harshna

Dear Valued Guest, We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards,

3 out of 5

Posted by on 8 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Harshna

Dear Valued Guest, Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards,

5 out of 5

Posted by on 26 Jun. 2019

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Comment from Hotel Management

9 Jul. 2019 by VR Team

Thank you for the perfect rating, hope to extend the same warm welcome the next time.

3 out of 5
property was not clean as much as it was showing in the pictures before booking and options in Breakfast was not enough and good.

Posted by on 25 Jun. 2019

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Comment from Hotel Management

12 Jul. 2019 by Harshna

Dear Valued Guest, Thank you for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better,We are extremely disappointed that the service you received fell below both your expectations and our standards.The issue which was raised in your feedback that will help us to improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Warm regards,

Property Features

Free breakfast is served. WiFi is free in public spaces. The business-friendly VR Auckland City also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Auckland aparthotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 10 levels
  • Built in 2005
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (20.4 km / 12.6 mi)
  • Train station: Auckland Britomart Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

VR Auckland City offers 83 forms of air-conditioned accommodation with washers/dryers and DVD players. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free on-the-go breakfast.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 25.0 per stay.

Pets

  • No pets allowed

Policies

Guests must contact this hotel in advance to reserve onsite parking. Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 30.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 25.0 per stay
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland City Oaks
  • Auckland City Oaks Apartment
  • Oaks Auckland City
  • Auckland City Oaks Hotel Auckland Central
  • Auckland City Oaks New Zealand
  • Oaks On Hobson
  • VR Auckland City Apartment
  • Auckland City Oaks Hotel Central
  • VR Auckland City New Zealand
  • VR Auckland City Aparthotel
  • VR Aparthotel
  • Oaks On Hobson
  • VR Auckland City New Zealand
  • VR Auckland City Auckland
  • VR Auckland City Aparthotel
  • VR Auckland City Aparthotel Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

url importing https://www.wotif.co.nz/Auckland-Hotels-VR-Auckland-City.h1404103-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.