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3.9 out of 5

"Very handy location and safe as its just besides the Police Station. Rooms were tidy and well appointed, beds were comfortable. Quiet location " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

VR Auckland City puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like Aotea Centre and Queen Street Shopping District. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi.

Each apartment is soundproofed and features a TV with cable channels, along with a DVD player, a coffee/tea maker and a safe. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. Nice touches to enhance your stay include free toiletries and premium bedding. A hairdryer, an iron/ironing board and a desk are also available.

This business-friendly aparthotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include laundry facilities, free newspapers in the lobby and multilingual staff. On-the-go breakfast is available for free. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4.5-star Auckland Central Business District aparthotel include Sky Tower and Auckland Town Hall.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$147* Per night/room 8 Dec. - 9 Dec.

Family Room, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

VR Auckland City ratings based on 924 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for VR Auckland City

Everyone (477) Couples (231) Business (4) Family (206)
4 out of 5
The property looked better in the images than in real life. The carpet was very stained and sofas seemed worn. Overall it was ok but nothing fantastic.

Posted by on 10 Nov. 2019

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4 out of 5
Location is awesome. Bread for our breakfast was mouldy-staff very appogetic though.

Posted by on 10 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by Nora

Dear Valued Guest, We wish to thank you for your valuable feedback and are happy to note that our location was a important factor for your stay. I would like to extend our apologies for the inconvenience with regards to the breakfast. However this feedback has been delivered to the Executive Housekeeper. We have notified all our staffs with this issue you have raised. We shall make it a point to avoid such issues for all our future guest. We hope to see you again where we can take care of you and make your stay more comfortable. Have a lovely day! Warm Regards, Nora Front Office Team

3 out of 5
It was a pleasant apartment in the central city, close to amenities It had all the utilities that we needed, the only downside was the mattresses on the beds. The quality of the mattresses was so poor that my wife and i woke with sore backs in the morning, we would of had a better nights sleep on the couch. If the mattresses could be upgraded then i would recommend this property. I will not be returning

Posted by on 4 Nov. 2019

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Comment from Hotel Management

8 Nov. 2019 by Manager

Dear Valued Guest, We wish to thank you for your valuable feedback and are happy to note that you had a good experience with us. Any feedback we receive helps to make us better. The issue which was raised in your feedback that will help us to improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. Take care and please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards,

4 out of 5
Great location , rooms were sufficient for our overnight stay Breakfast was a bonus , very quick friendly service

Posted by on 2 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by Harshna

Dear Valued Guest, Thank you for your feedback. I appreciate your kind comments about our hotel. We are so glad to see that you embraced what we offer at our property. We take immense pleasure in being able to serve our guests every day and enjoy what we do. We look forwards to welcoming you back in the near future. Warm regards, .

5 out of 5

Posted by on 19 Oct. 2019

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Comment from Hotel Management

20 Oct. 2019 by Manger

Dear Valued Guest, We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. We are very glad to hear that our little touches enhanced your stay and you had a lovely time. We strive to provide an environment that is as comfortable and welcoming as possible, so you truly do feel like the hotel is ‘a home away from home’. I am so glad that the team achieved this for you for your stay. Take care and Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards,

5 out of 5
very close to all the big attractions, a home away from home free breakfast a bonus too. would stay again.

Posted by on 12 Oct. 2019

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Comment from Hotel Management

13 Oct. 2019 by Harshna

Dear Valued Guest, We wish to thank you for your valuable feedback and are happy to note that you had a comfortable and a good experience with us. We strive to provide an environment that is as comfortable and welcoming as possible, so you truly do feel like the hotel is ‘a home away from home’. I am so glad that the team achieved this for you for your stay. It is wonderful to know that you would recommend our hotel I hope your trip back home was fine. Take care and please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards,

1 out of 5

Posted by on 10 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Harshna

Dear Valued Guest, Thank you for your valuable feedback. I am sorry to hear that your stay was not up to your expectations please accept our sincere apologies.We are sorry once again that your stay was not top notch sincere apologies and we welcome you back again , kindly drop me an email on ACO FOM whenever you wish to visit Auckland again and I would personally make sure that your stay is delightful. Warm regards,

4 out of 5
Space for a family was great. Comfy beds. Cooking facilities were great

Posted by on 9 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by Manager

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to provide us with your feedback.We are very glad to hear that our little touches enhanced your stay and you had a lovely time. I hope your trip back home was fine. We look forward to welcoming you again soon. Warm Regards

4 out of 5
Easy access to my work place; friendly and helpful staff. Some items in the kitchen were missing but staff were quick to amend.

Posted by on 24 Sep. 2019

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Comment from Hotel Management

24 Sep. 2019 by Harshna

Dear Valued Guest, We wish to thank you for your valuable feedback and are happy to note that you had a good experience with us. It is nice to know that you liked our staff and their approach towards customer delight. I shall certainly convey your compliments to all our staff. The issues which were raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. We are looking forward to welcoming you back at our property and hope we can enhance your experience during your next visit to Auckland. Warm regards,

3 out of 5
The communication with front desk was one of the most confusing 10 minutes just to find out about getting my clothes dried. Went back again to clarify after an hour because what she said was going to happen didn't happen, then another 10 minutes of the same! Very frustrating

Posted by on 23 Sep. 2019

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Comment from Hotel Management

24 Sep. 2019 by Harshna

Dear Valued Guest, Thank you very much for your valuable feedback. I am sorry to hear that your stay was not up to your expectations, we have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. The issue which was raised in your feedback that will help us to improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. We are sorry once again that your stay was not top notch sincere apologies and we welcome you back again , kindly drop me an email on ACO FOM whenever you wish to visit Auckland again and I would personally make sure that your stay is delightful. Warm regards,

Property Features

Free breakfast is served. WiFi is free in public spaces. The business-friendly VR Auckland City also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Auckland aparthotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 10 levels
  • Built in 2005
  • To-go breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (20.4 km / 12.6 mi)
  • Train station: Auckland Britomart Station (1.8 km / 1.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

VR Auckland City offers 83 forms of air-conditioned accommodation with washers/dryers and DVD players. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with premium cable channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Washer and dryer
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

Guests are served a free on-the-go breakfast.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.
  • Cribs (infant beds) are available for NZD 25.0 per stay.

Pets

  • No pets allowed

Policies

Guests must contact this hotel in advance to reserve onsite parking. Please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 30.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 25.0 per stay
  • Rollaway bed fee: NZD 25.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland City Oaks
  • Auckland City Oaks Apartment
  • Oaks Auckland City
  • Auckland City Oaks Hotel Auckland Central
  • Auckland City Oaks New Zealand
  • Oaks On Hobson
  • VR Auckland City Apartment
  • Auckland City Oaks Hotel Central
  • VR Auckland City New Zealand
  • VR Auckland City Aparthotel
  • VR Aparthotel
  • Oaks On Hobson
  • VR Auckland City New Zealand
  • VR Auckland City Auckland
  • VR Auckland City Aparthotel
  • VR Auckland City Aparthotel Auckland

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

url importing https://www.wotif.co.nz/Auckland-Hotels-VR-Auckland-City.h1404103-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.