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4.5 out of 5

"Clean,well maintained modern facilities. Will definitely use again " More

By a verified traveller on Sat 24 Oct 2020

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Hotel Description

A luxury stay in Albany awaits you at Quest Albany. Within just a 15-minute stroll, you'll find North Harbour Stadium and Massey University. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LED TV with digital channels, and each apartment features a coffee/tea maker, a hair dryer, and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A desk and free toiletries are also available. Limited housekeeping is available.

This business-friendly apartment building offers free WiFi in public areas, childcare, and dry cleaning/laundry services. Additionally, you'll find laundry facilities, multilingual staff, and luggage storage. There's also self parking, along with the convenience of an airport shuttle.

Within a 30-minute drive of this 4.5-star Albany property, attractions include Viaduct Harbour and Sky Tower.

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$147* Per night/room 30 Oct. - 31 Oct.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Albany ratings based on 132 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest Albany

Everyone (66) Couples (29) Business (1) Students (1) Family (32)
5 out of 5
Clean,well maintained modern facilities. Will definitely use again

Posted by , from Albany, NZ on 24 Oct. 2020

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5 out of 5
Room was clean and comfortable. Staff were friendly and accommodating.

Posted by , from Auckland on 15 Sep. 2020

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5 out of 5

Posted by on 8 Aug. 2020

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5 out of 5
very comfortable good service handy lock up area for car comfortable beds

Posted by on 8 Aug. 2020

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4 out of 5

Posted by on 10 Jun. 2020

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5 out of 5
Excellent location, not far from where we needed to be. Restaurants and amenities within waling distance of hotel. Parking availability bonus.

Posted by on 28 May 2020

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3 out of 5

Posted by on 22 Dec. 2019

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4 out of 5

Posted by on 19 Sep. 2019

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5 out of 5
Just superb. Clean, quiet, great amenities. I thoroughly enjoyed my stay.

Posted by on 14 Sep. 2019

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3 out of 5
First time I've ever had to pay for parking when at a hotel. $10 per night per vehicle and very limited parking spaces. Pretty poor..

Posted by on 2 Aug. 2019

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Property Features

As a guest of Quest Albany, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Quest Albany also features complimentary use of a nearby fitness facility and an elevator. For a fee, parking is available. This 4.5-star Albany apartment is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 3 levels
  • Built in 2011
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Auckland Intl. Airport (AKL) (47 km / 29.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Albany offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 43-inch LED televisions come with digital channels. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • LED television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 8 AM - 4 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 7 PM
  • Saturday - Sunday: 8 AM - 4 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per night.
  • Cribs (infant beds) are available for NZD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 10.00 per night (in/out privileges)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albany Quest
  • Quest Albany
  • Quest Apartment Albany
  • Quest Albany Auckland
  • Quest Albany Apartment
  • Quest Albany Albany
  • Quest Albany Auckland
  • Quest Albany Apartment
  • Quest Albany Apartment Albany

You should know

  • Quest Albany offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.