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3.7 out of 5

"Very pleasant and great value for money. Staff were so helpful and kind. " More

By a verified traveller on Sat 07 Oct 2023

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Hotel Description

Auckland City Hotel puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like SkyCity Casino and Sky Tower. Highlights at this eco-certified hotel include a restaurant and in-room free WiFi.

The restaurant, Vie Lounge & Eatry, serves local and international cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Auckland Central Business District hotel include Queen Street Shopping District and University of Auckland.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$130* Per night/room 15 May - 16 May

Apartment, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Four Bedroom Apartment - Kitchenette

Bed Count 1 King Bed Maximum Occupancy 7 Max

Apartment, 2 Bedrooms (Queen, Single)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio with Kitchenette - Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Auckland City Hotel ratings based on 166 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Auckland City Hotel

Everyone (128) Couples (15) Business (5) Family (9)
4 out of 5
Very pleasant and great value for money. Staff were so helpful and kind.

Posted by on 7 Oct. 2023

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Comment from Hotel Management

8 Oct. 2023 by Jisoo

Thank you for stay in Auckland City Hotel.Looking forward to seeing you again!

5 out of 5

Posted by on 7 Sep. 2023

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Comment from Hotel Management

12 Sep. 2023 by Jisoo

Thank you for stay in Auckland City Hotel.Look forward to seeing you again!

5 out of 5

Posted by on 23 Aug. 2023

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Comment from Hotel Management

12 Sep. 2023 by Jisoo

Thank you for stay in Auckland City Hotel.Look forward to seeing you again!

3 out of 5
Great area very convenient just wish there was proper Aircon

Posted by on 10 Feb. 2023

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Comment from Hotel Management

21 Feb. 2023 by Jisoo

Thank you so much for the valuable review.Hope you see you again!

4 out of 5
Excellent stay overnight in the heart of city

Posted by on 30 Jan. 2023

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Comment from Hotel Management

30 Jan. 2023 by Auckland City Hotel

Thank you.

3 out of 5
Very poor in room amenities. On site restaurant that is not open as advertised only serves a very poor quality breakfast

Posted by on 29 Jan. 2023

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Comment from Hotel Management

30 Jan. 2023 by Auckland City Hotel

Thank you for your valuable feedback. We are transitioning our in room amenities from individual bottles to the more eco friendly pump action type. However due to stock shortage from our supplier, the roll out has been slower than planned. As for breakfast, we serve a cooked buffet everyday with a good selection of hot food, please let us know which items you were not satisfied with if you dine in next time. Thanks.

3 out of 5
Wasn’t too bad Room was up several flights of stairs No Sky channels or tv with streaming to watch movies or the soccer world cup

Posted by on 6 Dec. 2022

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Comment from Hotel Management

7 Dec. 2022 by Auckland City Hotel

Thank you for your feedback, our TV's do have the ability to pair with your handheld devices, guests can contact our reception team for any problems.

5 out of 5
Great location, very central to Sky City and Queen Street. Rooms were well equipped and clean and tidy

Posted by on 13 Oct. 2022

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Comment from Hotel Management

24 Oct. 2022 by Auckland City Hotel

Thank you for your kind compliments.

4 out of 5
Was perfectly located - and lovely clean rooms. Needed two more towels though - we booked for 4 and only had 2

Posted by on 27 Jun. 2022

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Comment from Hotel Management

27 Jun. 2022 by Auckland City Hotel

Thank you for your valuable feedback, we will take note of booking details more carefully in the future.

4 out of 5

Posted by on 11 Jun. 2022

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About the Auckland City Hotel

Location 157 Hobson Street, Auckland, 1010

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Auckland City Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Auckland hotel.

  • 150 guestrooms or units
  • 10 levels
  • Built in 2008
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Computer for guest use
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Auckland Britomart Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Auckland City Hotel offers 150 accommodations with safes and hair dryers. LED televisions come with digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Vie Lounge & Eatry - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fondou Cafe - This café specializes in local and international cuisine and serves brunch, lunch, and light fare. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash.

For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 25 for children
  • Self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland City Hobson Street
  • Auckland City Hotel Hobson Street
  • City Hobson Street
  • City Hotel Hobson Street
  • Hobson Hotel
  • Hotel Hobson Street
  • Hobson Street
  • Auckland City Hotel Hotel
  • Auckland City Hotel Auckland
  • Auckland City Hotel Hobson Street
  • Auckland City Hotel Hotel Auckland

You should know

  • Free in-room WiFi is limited to 24 hours per day. WiFi in public areas is also free for up to 24 hours per day

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.