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"My second stop here smaller appartments but well presented and comfortable " More

By a verified traveller on Fri 08 Mar 2024

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Hotel Description

Empire Apartments puts you in the heart of Auckland, within just a 10-minute stroll of University of Auckland and Queen Street Shopping District. Highlights at this guest house include a restaurant.

This smoke-free guest house offers express check-out, multilingual staff, and luggage storage. Added amenities include laundry facilities and a reception hall. There's also the convenience of limited parking.

Sights within a 20-minute walk of this 3-star Auckland Central Business District guest house include The Civic Theater and Sky Tower.

Studio Apartment with One Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$105* Per night/room 20 Mar. - 21 Mar.

Apartment, 3 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio Apartment with Two Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

2-Bedroom Apartment with 1 Double and 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Lockable Room with Private Bathroom in Shared Two-Bedroom Apartment (No self isolation)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

2 Bedroom 2 Level Apartment With Own Entrance

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Empire Apartments ratings based on 45 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Empire Apartments

Everyone (20) Couples (6) Family (14)
5 out of 5
My second stop here smaller appartments but well presented and comfortable

Posted by on 8 Mar. 2024

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4 out of 5
Very basic but clean and has everything one needa

Posted by on 28 Feb. 2024

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3 out of 5
The 3 bedroom unit easily accommodated our family group. The road noise was significant.

Posted by on 19 Jan. 2024

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2 out of 5

Posted by on 4 Dec. 2023

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1 out of 5
Photos of building in website looks stunning but when you see it it is far from the photos. Paint in hallways/rooms coming off. Basically run down. Also no parking and we had to park somewhere and walk..

Posted by on 11 Oct. 2023

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2 out of 5
The property doesn’t pretend to be what it isn’t, which I can respect. But the very dated furnishings and extremely poor internet (which is additional) needs to be addressed.

Posted by on 1 Oct. 2023

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2 out of 5
We did like the fact that it catered for 6 beds. Didn't like the fact that one of the TV's didn't work, and 920 didn't have a tv and 921 had 2 in one bedroom. There wasn't crockery or cutlery for everyone. And the no carpark situation was a nightmare and costly.

Posted by on 2 Sep. 2023

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3 out of 5

Posted by on 4 Aug. 2023

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1 out of 5
Photos of building in website looks stunning but when you see it it is far from the photos. Paintings in hallways coming off, cupboards are broken, bed sheet we found blood stain on it.. Chair is broken.. Carpet is just placed on top of the old carpet which is poorly cut on the edges.. Not sure we are going back there.. Also no parking and we had to park somewhere and walk..

Posted by on 28 Jul. 2023

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1 out of 5
It was an absolutely disgusting place. I didn't even stay there it was that bad

Posted by , from Northland on 24 Feb. 2023

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Property Features

There's a restaurant on site. Empire Apartments also features multilingual staff, laundry facilities, and express check-out. This 3-star Auckland guesthouse is smoke free.

  • 50 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Parking

Parking (limited spaces)

Transport

  • Train station: Auckland Mt Eden Station (1.8 km / 1.1 mi)

Room Amenities

Empire Apartments offers 50 accommodations with complimentary toiletries and fans. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Auckland guesthouse provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

  • Refrigerator
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Housekeeping (once per stay)
  • Toiletries (free)
  • Telephone
  • Desk
  • Heating
  • Fan

Food & Drink

Empire Foodcourt - Onsite restaurant.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 9:00 PM. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up. For more details, please contact the property using the information on the booking confirmation.

The shared apartment accommodation is not suitable for guests who are required to quarantine, due to the apartment's communal areas.

The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: NZD 10 per week (rates may vary)
  • Fee for in-room wired internet: NZD 10 per week (rates may vary)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Empire Apartments Auckland
  • Empire Auckland
  • Empire Apartments Auckland
  • Empire Apartments Guesthouse
  • Empire Apartments Guesthouse Auckland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.