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3.7 out of 5

"Clean, tidy, efficient, very good location, helpful staff. " More

By a verified traveller on Fri 20 Mar 2020

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Hotel Description

Ramada Suites Victoria Street West puts you in the heart of Auckland, within just a 10-minute stroll of popular attractions like Sky Tower and SkyCity Casino. Highlights at this aparthotel include free in-room WiFi.

You can enjoy a flat-screen TV with satellite channels, and each apartment features a hair dryer, a phone, and an iron/ironing board.

This smoke-free aparthotel offers free WiFi in public areas, tour/ticket assistance, and multilingual staff. Other amenities include luggage storage and an elevator. There's also the convenience of self parking.

Within a 15-minute walk of this 3-star Auckland Central Business District aparthotel, attractions include Princes Wharf and Auckland Ferry Terminal.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$99* Per night/room 1 Jun. - 2 Jun.

Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ramada Suites Victoria Street West ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ramada Suites Victoria Street West

Everyone (7) Couples (3)
3 out of 5

Posted by on 26 Mar. 2020

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Comment from Hotel Management

1 Apr. 2020 by Sukhjinder

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Clean, tidy, efficient, very good location, helpful staff.

Posted by on 20 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Algene

Hi, Thank you for your recent stay here at Ramada Suites Victoria Street! We are very happy to hear that you've enjoyed your stay with us. Come and visit us again! Kind regards,

1 out of 5
Had lost wallet and was left on the street with no were to stay. Had paid for the room but not allowed to use it and they had no process to handle my situation.

Posted by on 11 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by WB

Thank you for your feedback. We aim to assist our guest as much as possible without breaking privacy, safety and fraud protection rules. Regretfully in this case we could not verify the legitimacy of the information at hand so the appropriate action was taken.

5 out of 5
This was a very nice place to stay. The room had everything we needed.

Posted by on 3 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Algene

Hi, Thank you for staying with us here at Ramada Victoria! The team is happy to hear that you have enjoyed your time while staying here. Looking forward to welcoming you back here at the Hotel!

4 out of 5

Posted by on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by WB

THANK YOU.

4 out of 5

Posted by on 30 Jan. 2020

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Comment from Hotel Management

30 Jan. 2020 by WB

Thank you for your rating.

4 out of 5

Posted by on 29 Dec. 2019

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Comment from Hotel Management

30 Dec. 2019 by Deepika

Thank you so much for your feedback. Hope to see you again in future. Regards

4 out of 5
No free flowing air in passsages which smelled strange . Coffee in room not sufficient but everything else was fine thanks

Posted by on 13 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by Sukhjinder

Thank you so much for your review. Hope to see you again in future.

4 out of 5

Posted by on 5 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by Ramada Victoria Team

Thank you for your feedback.

4 out of 5
Brand new Hotel which was lovely and clean. Only two days old so there will always be small teething problems. One was that the air conditioner wasn’t working properly, the beds were too firm for me, and we weren’t told that there were two Ramada Hotels within 500m of each other. This meant we got taken by taxi to the wrong one at midnight after a night out!

Posted by on 13 Nov. 2019

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Comment from Hotel Management

25 Nov. 2019 by Ramada Victoria Team

Thank you for your feedback. We appreciate your understanding towards being a new hotel with few challenges at the start. We also take note of the confusion with two Ramada Hotels so close to each other. We now highlight that info to guests to avoid a similar experience to yours. Thank you again.

About the Ramada Suites Victoria Street West

Location 147 Victoria Street West & Graham Street, Auckland, 1010

Property Features

Ramada Suites Victoria Street West offers its guests tour/ticket assistance, multilingual staff, and an elevator. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Auckland aparthotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 10 levels
  • Built in 2019
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (27.4 km / 17 mi)
  • Train station: Auckland Britomart Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ramada Suites Victoria Street West offers 50 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. This Auckland aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for NZD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

  • One child stays free
  • Only service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 400 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Suites Victoria West
  • Ramada Suites Victoria Street West Auckland
  • Ramada Suites Victoria Street West Aparthotel
  • Ramada Suites Victoria Street West Aparthotel Auckland

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.