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4.6 out of 5

"beautiful view. stunning rooms. The room service was good. " More

By a verified traveller on Sun 21 Jun 2020

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Hilton Auckland. Within steps you'll find Princes Wharf and Auckland Ferry Terminal within a short 5-minute stroll. Highlights at this Art Deco hotel include in-room free WiFi, balconies, and LCD TVs.

You can enjoy iPod docks, wired Internet, and cable TV, featured in all 187 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, DVD players, separate bathtubs and showers, and coffee/tea makers are available.

The restaurant, FISH, is open for breakfast, lunch, and dinner. Bellini Bar is the hotel's own lobby lounge. Enjoy the outdoor swimming pool and fitness center. 13024 square feet (1210 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 5-star Auckland Central Business District hotel include Viaduct Harbour and Sky Tower.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$215* Per night/room 5 Jul. - 6 Jul.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Harbour View (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Bow Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Auckland ratings based on 376 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Auckland

Everyone (165) Couples (183) Business (2) Family (28)
4 out of 5
beautiful view. stunning rooms. The room service was good.

Posted by , from whangaparaoa on 21 Jun. 2020

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3 out of 5

Posted by on 14 Jun. 2020

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2 out of 5
we made a mistake in booking with Wotif and therefore did not book the room we wanted and because we had to leave a day early due to an essential worker call back we have been unable to obtain any credit on the 3rd night not used.when booking the hotel asked us to book online and the wotif site was the screen link when calling up the hotel site.the hotel had no robes in our room and we ordered inroom breakfast on the sat morning which was delivered cold. not a great experience when all other Hilton visits have been great.

Posted by on 1 Jun. 2020

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5 out of 5
Loved the view from the balcony and the service received.

Posted by on 22 Mar. 2020

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5 out of 5
Great time. We've stayed here 3 times. Love the location. Beautiful outlook. Lovely room.

Posted by on 15 Mar. 2020

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4 out of 5
Location was superb. Beautiful views of the harbour.

Posted by , from Maryvale, Victoria, Australia on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Hilton Auckland

Hi Nicki, Thanks for sharing this positive review on Wotif. We're delighted to hear that you enjoyed the hotel and its spectacular waterfront location. It was a pleasure having you stay with us, and we're glad you enjoyed a memorable experience at our hotel. We look forward to welcoming you back in the future. Kind regards,

5 out of 5
The prospect of staying in a hotel built right over the water was exciting and we paid a premium for harbour view room. Unfortunately that was money wasted as there was a cruise ship tied up alongside the hotel obscuring 75% of the view from our balcony. Staff offered to move us to a city view room but that also defeated the purpose of paying extra for harbour view

Posted by on 22 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by Hilton Auckland

Hi there, Thank you for posting your review on Wotif, and for choosing to stay in one of our Deluxe Harbour View rooms. We do apologise in regards to the cruise ship moored beside the hotel during your stay. We endeavour to inform our guests at the time of booking when there will be ships arriving into port. Regretfully, this is sometimes not possible dependent on the booking channel and guest details available at the time of reservation. We do hope to be able to welcome you back on future stays. Kind regards,

5 out of 5

Posted by on 22 Feb. 2020

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5 out of 5

Posted by on 12 Feb. 2020

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5 out of 5
Great stay. Only one night but our room was amazing

Posted by on 30 Jan. 2020

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Property Features

Hilton Auckland offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 13024 square feet (1210 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hilton Auckland. Parking is available for a fee. This Art Deco Auckland hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • 13024 sq ft of conference space
  • 1210 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Auckland (AKL-Auckland Intl.) (27.5 km / 17.1 mi)
  • Train station: Auckland Britomart Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Auckland offers 187 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players, and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

FISH - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Bellini Bar - Onsite lobby lounge. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

HHonours points or related frequent traveler miles are not honoured on guestrooms sold via this Web site when bought in a flight and accommodation package.

This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 39 per person (approximately)
  • Fee for in-room wired Internet: NZD 19.95 per 24-hour period (rates may vary)
  • Self parking fee: NZD 45.00 per day
  • Valet parking fee: NZD 45 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Hilton
  • Hilton Auckland
  • Hilton Hotel Auckland
  • Hilton Auckland Hotel Auckland Central
  • Hilton Auckland New Zealand
  • Hilton Auckland Hotel
  • Hilton Auckland Hotel
  • Hilton Auckland Auckland
  • Hilton Auckland Hotel Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.