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4.5 out of 5

"We stayed in a one Bedroom suite on the 6th Floor for 2 nights. The Hilton staff were excellent from Valet parking, check-in, Restaurant, and everythi ... " More

By a verified traveller on Sun 04 Apr 2021

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Hotel Description

A luxury stay in the heart of Auckland awaits you at Hilton Auckland. Within a short 5-minute stroll, you'll find Auckland Ferry Terminal and Commercial Bay. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 187 rooms feature LCD TVs with cable channels, and you can enjoy balconies, iPod docks, and wired Internet. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and slippers. Additionally, DVD players, separate bathtubs and showers, and coffee/tea makers are available.

The restaurant, FISH, is open for breakfast, lunch, and dinner. Bellini Bar is the hotel's own lobby lounge. 13024 square feet (1210 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a fitness center, and a coffee shop/café. Full breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute walk of this 5-star Auckland Central Business District hotel include Viaduct Harbour and SkyCity Casino.

King Hilton, Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$227* Per night/room 19 Apr. - 20 Apr.

Hilton, Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Harbour View (Plus)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Hilton, Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Plus)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Auckland ratings based on 300 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Auckland

Everyone (154) Couples (125) Business (2) Family (20)
5 out of 5
We stayed in a one Bedroom suite on the 6th Floor for 2 nights. The Hilton staff were excellent from Valet parking, check-in, Restaurant, and everything in between. Thoroughly recommend.

Posted by on 4 Apr. 2021

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Comment from Hotel Management

5 Apr. 2021 by Hilton Auckland

Good Morning, Thank you for taking the time to post your review on Wotif following your stay at Hilton Auckland. I am delighted that you enjoyed your stay with us and the team cared for you at this time. It was a great pleasure having you with us and we hope to welcome you back to stay with us again in future. Kind Regards, Hilton Auckland

5 out of 5

Posted by on 3 Apr. 2021

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Comment from Hotel Management

13 Apr. 2021 by Hilton Auckland

Good Morning, Thank you for taking the time to post your review on Expedia following your stay at Hilton Auckland. I am delighted that you enjoyed your stay with us and the team cared for you at this time. It was a great pleasure having you with us and we hope to welcome you back to stay with us again in future. Kind Regards, Hilton Auckland

4 out of 5
We upgraded to a harbour view room. The room was lovely and the deck was large including two sun loungers as well as a table and two chairs. Our bonus was watching the two Americas Cup Yachts being towed back to their births and a grand flotilla of boats of all sizes returning from the course. The hotel ammenities are great and the staff caring.

Posted by on 15 Mar. 2021

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Comment from Hotel Management

30 Mar. 2021 by Hilton Auckland

Good afternoon, Thank you for taking the time to post your review on Wotif following your stay at Hilton Auckland. I am delighted that you enjoyed your stay with us and the team cared for you at this time. It was a great pleasure having you with us and we hope to welcome you back to stay with us again in future. Kind Regards, Hilton Auckland

5 out of 5
Love the view of the ocean from our room. Kept informed of COVID alert level changes

Posted by on 27 Feb. 2021

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Comment from Hotel Management

30 Mar. 2021 by Hilton Auckland

Good afternoon, Thank you for taking the time to post your review on Wotif following your stay at Hilton Auckland. I am delighted that you enjoyed your stay with us and the team cared for you at this time. It was a great pleasure having you with us and we hope to welcome you back to stay with us again in future. Kind Regards, Hilton Auckland

5 out of 5

Posted by on 11 Feb. 2021

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Comment from Hotel Management

30 Mar. 2021 by Hilton Auckland

Good morning, Thank you for taking the time to post your review on Wotif following your stay at Hilton Auckland. I am delighted that you enjoyed your stay with us and the team cared for you at this time. It was a great pleasure having you with us and we hope to welcome you back to stay with us again in future. Kind Regards, Hilton Auckland

2 out of 5
Bland decor stayed many years ago must better design more funky and trendy. No pool working they should have made that clear be upfront. I wanted to swim and relax by a pool. Rooms are clean, personally I like bathroom with a view a window.

Posted by on 11 Feb. 2021

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Comment from Hotel Management

30 Mar. 2021 by Hilton Auckland

Good morning, Thank you for taking the time to post a review following your recent stay with us. I am sincerely sorry to learn that your experience with the pool closure was not reflective of the high standard that we are known for on this occasion. Noting your overall review, please accept my sincere apologies for the shortcomings you mention. Your feedback has been thoroughly reviewed by the Hilton Auckland Director of Operations. When you have a spare moment, please reach out to our Director of Operations at Hilton Auckland via our Front Office team and we will try our best to make this situation right for you. Kind Regards, Hilton Auckland

4 out of 5
Friendly staff, facilities as expected - would stay again if the deal was suitable.

Posted by on 7 Feb. 2021

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Comment from Hotel Management

30 Mar. 2021 by Hilton Auckland

Good Morning, Thank you for taking the time to post your review on Wotif following your stay at Hilton Auckland. I am delighted that you enjoyed your stay with us and the team cared for you at this time. It was a great pleasure having you with us and we hope to welcome you back to stay with us again in future. Kind Regards, Hilton Auckland

5 out of 5

Posted by on 6 Feb. 2021

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Comment from Hotel Management

30 Mar. 2021 by Hilton Auckland

Good Morning, Thank you for taking the time to post your review on Wotif following your stay at Hilton Auckland. I am delighted that you enjoyed your stay with us and the team cared for you at this time. It was a great pleasure having you with us and we hope to welcome you back to stay with us again in future. Kind Regards, Hilton Auckland

5 out of 5
The rooms have beautiful views ... the hotel is a bit dated and the parking is expensive

Posted by on 2 Feb. 2021

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Comment from Hotel Management

30 Mar. 2021 by Hilton Auckland

Good Morning, Thank you for taking the time to post your review on Wotif following your stay at Hilton Auckland. I am delighted that you enjoyed the views from your room. It was a great pleasure having you with us and we hope to welcome you back to stay with us again in future. Kind Regards, Hilton Auckland

5 out of 5

Posted by on 30 Jan. 2021

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Comment from Hotel Management

30 Mar. 2021 by Hilton Auckland

Good Morning Nic, Thank you for taking the time to post your review on Wotif following your stay at Hilton Auckland. I am delighted that you enjoyed your stay with us and the team cared for you at this time. Nic, it was a great pleasure having you with us and we hope to welcome you back to stay with us again in future. Kind Regards, Hilton Auckland

Property Features

Hilton Auckland offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 13024 square feet (1210 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hilton Auckland. Parking is available for a fee. This Art Deco Auckland hotel is smoke free.

  • 1 building
  • 187 guestrooms or units
  • 8 levels
  • 13024 sq ft of conference space
  • 1210 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Auckland Intl. Airport (AKL) (28 km / 17.4 mi)
  • Train station: Auckland Britomart Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Auckland offers 187 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels, DVD players, and pay movies. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

FISH - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Bellini Bar - Onsite lobby lounge. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

HHonours points or related frequent traveler miles are not honoured on guestrooms sold via this Web site when bought in a flight and accommodation package.

This property will place a credit card authorization for the full amount of stay, including incidentals, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: NZD 39 per person (approximately)
  • Fee for in-room wired Internet: NZD 19.95 per 24-hour period (rates may vary)
  • Self parking fee: NZD 45.00 per day
  • Valet parking fee: NZD 45 per day
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Auckland Hilton
  • Hilton Auckland
  • Hilton Hotel Auckland
  • Hilton Auckland Hotel Auckland Central
  • Hilton Auckland New Zealand
  • Hilton Auckland Hotel
  • Hilton Auckland Hotel
  • Hilton Auckland Auckland
  • Hilton Auckland Hotel Auckland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.