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The Hotel Britomart

5.0 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for The Hotel Britomart

Lobby
Creator video
Exterior
Reception
Poraenui Suite King

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • Gym
The current price is NZ$271
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
29 Galway Street, Auckland, 1010
  • Princes Wharf
    ‪3 min walk‬
  • Auckland Ferry Terminal
    ‪3 min walk‬
  • Sky Tower
    ‪10 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪25 min drive‬

Room options

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Takutai View Room King

Takutai View Room King

Takutai View Room King

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

1 bedroom, premium bedding, minibar, in-room safe

Laneway Room King

10.0 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room King

Galway Room King

Galway Room King

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area

Poraenui Suite King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Hohi Suite King

Hohi Suite King | Living room

Hohi Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
  • 60 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Waitemata View Room King

Waitemata View Room King

Waitemata View Room King

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 22 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Clothes dryer
Pillow menu
  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Poraenui Suite

1 bedroom, premium bedding, minibar, in-room safe

Poraenui Suite

  • Sleeps 2

View all photos for Laneway Room

1 bedroom, premium bedding, minibar, in-room safe

Laneway Room

  • Sleeps 2

View all photos for Interconnecting Guest Rooms

1 bedroom, premium bedding, minibar, in-room safe

Interconnecting Guest Rooms

  • Sleeps 4

View all photos for Galway Room

1 bedroom, premium bedding, minibar, in-room safe

Galway Room

  • Sleeps 2

View all photos for City View Room

1 bedroom, premium bedding, minibar, in-room safe

City View Room

  • Sleeps 2

View all photos for Waitemata View Room

1 bedroom, premium bedding, minibar, in-room safe

Waitemata View Room

  • Sleeps 2

View all photos for Hohi Suite

1 bedroom, premium bedding, minibar, in-room safe

Hohi Suite

  • Sleeps 2

View all photos for Takutai View Room

1 bedroom, premium bedding, minibar, in-room safe

Takutai View Room

  • Sleeps 2

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About the area

Auckland

A luxury stay in Auckland awaits you at The Hotel Britomart, a recipient of the prestigious Conde Nast Hot List award in 2021. Within steps you'll find Queens Wharf and Queen Street Shopping District within a short 5-minute stroll. Highlights at this eco-friendly hotel include dryers, free WiFi and LED TVs. .The restaurant, Kingi, serves local cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 3434 square feet (319 square metres) of event facilities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a short walk walk of this 5-property class Auckland Central Business District hotel include Auckland Ferry Terminal and University of Auckland.

What's nearby

  • Queens Wharf - 2 min walk - 0.2 km
  • Princes Wharf - 3 min walk - 0.3 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • Sky Tower - 10 min walk - 0.8 km
  • SkyCity Casino - 10 min walk - 0.8 km

Getting around

  • Auckland Britomart Station - 1 min walk
  • Gaunt Street Tram Stop - 16 min walk
  • Auckland (AKL-Auckland Intl.) - 28 min drive

Restaurants

  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪Ortolana - ‬2 min walk
  • ‪kingi - ‬1 min walk
  • ‪The Brit - ‬1 min walk
  • ‪Miaan Britomart - ‬1 min walk

About this property

The Hotel Britomart

Luxury hotel with 24-hour fitness centre and 24-hour front desk
The Hotel Britomart offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 10 levels
  • 3434 sq ft of conference space
  • 319 sq. m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Hotel Britomart is listed in the 2021 Condé Nast Traveller Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

What is the cancellation policy at The Hotel Britomart?

The Hotel Britomart offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel Britomart?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at The Hotel Britomart on 21 Sept 2025 start from NZ$271.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hotel Britomart?

Yep, The Hotel Britomart has valet parking with in/out privileges for NZD 60 per day.

Are there any beaches close to The Hotel Britomart?

The closest beach to The Hotel Britomart is Takapuna Beach (6.3 km).

What makes The Hotel Britomart a romantic place to stay?

A champagne service and romance packages, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Hotel Britomart.

Is The Hotel Britomart family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that The Hotel Britomart is a hit with families.

Does The Hotel Britomart serve breakfast?

Sure does, cooked-to-order breakfast is available weekdays between 7:00 AM and 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Hotel Britomart?

No, The Hotel Britomart does not offer an airport shuttle service.

Is there a bar or restaurant at The Hotel Britomart?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Hotel Britomart?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hotel Britomart?

No, only service animals are allowed.

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 420 out of 501 reviews
Rating 8 - Good. 51 out of 501 reviews
Rating 6 - Okay. 12 out of 501 reviews
Rating 4 - Poor. 9 out of 501 reviews
Rating 2 - Terrible. 9 out of 501 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josephin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, beautifully appointed hotel in a prime central location.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean, modern.

A clean, modern hotel in a great location, close to the ferry terminal, a a variety of shops and restaurants. Rooms are small, but perfectly find for an overnight stay.
Stayed 1 night in Jun 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
The staff were excellent.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mitali

Liked: Cleanliness, amenities, property conditions & facilities
great location, great customer services. room was neat and tidy with quick access to public transport and main shops
Stayed 2 nights in Jun 2025

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel! Wonderful staff and great location. Craft cocktails at the bar. Be advised the twin beds are actually touching, no nightstand between or anything, and we had some trouble figuring out the light switches. I will definitely stay here again if I find myself in Aukland!
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are amazing and attentive
Stayed 3 nights in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
This is our favourite hotel in Auckland. Great location also
Stayed 1 night in May 2025

10/10 Excellent

Dawn, Bigfork

Stayed 2 nights in Mar 2025

10/10 Excellent

George Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Britomart was excellent for our 3 night stay in Auckland prior to boarding a cruise. It’s very quiet and comfortable and the location is excellent. There are an abundance of restaurants and shopping within a short walking distance. It’s near the harbor and cruise ship terminal which was very convenient for boarding the cruise.
Stayed 3 nights in May 2025

8/10 Good

Hsin-Yang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The room is clean and location is fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a City View room and loved it. The hotel is beautiful, the staff are friendly and helpful, the location is great.
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here frequently, my go to Hotel in Auckland.
Stayed 3 nights in May 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff!
Stayed 1 night in May 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Clara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best bed i have slept in
Stayed 1 night in May 2025

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart, tidy hotel, excellent friendly and helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Gteat staff
Stayed 1 night in May 2025

10/10 Excellent

claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in very central location, rooms are well designed but on the small side, guess that is being centrally located for you. Staff very firendly and helpful. Very quiet within room, no traffic noise
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and the perfect location in Auckland. Walking distance to just about everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service - this is 5 star all the way.
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Always a great stay
Stayed 1 night in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sandra

Stayed 6 nights in Apr 2025