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The Hotel Britomart

5.0 star property

Photo gallery for The Hotel Britomart

Lobby
Creator video
Property amenity
Reception
Property amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$359
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
29 Galway Street, Auckland, 1010
  • Place, Queens Wharf
    ‪3 min walk‬
  • Place, Auckland Ferry Terminal
    ‪3 min walk‬
  • Place, Princes Wharf
    ‪5 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Galway Room King

Galway Room King

Galway Room King

9.4 out of 10
Exceptional
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Laneway Room King

Premium bedding, minibar, in-room safe, desk

Laneway Room King

10.0 out of 10
Exceptional
(24 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Takutai View Room King

Takutai View Room King

Takutai View Room King

10.0 out of 10
Exceptional
(12 reviews)
  • Partial ocean view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City View Room King

City View Room King | View from room

City View Room King

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Waitemata View Room King

Waitemata View Room King

Waitemata View Room King

9.2 out of 10
Wonderful
(11 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Galway Room

Premium bedding, minibar, in-room safe, desk

Galway Room

  • Sleeps 2

View all photos for Waitemata View Room

Premium bedding, minibar, in-room safe, desk

Waitemata View Room

  • Sleeps 2

View all photos for Takutai View Room

Premium bedding, minibar, in-room safe, desk

Takutai View Room

  • Sleeps 2

View all photos for Laneway Room

Premium bedding, minibar, in-room safe, desk

Laneway Room

  • Sleeps 2

View all photos for City View Room

Premium bedding, minibar, in-room safe, desk

City View Room

  • Sleeps 2

View all photos for Hohi Suite

Premium bedding, minibar, in-room safe, desk

Hohi Suite

  • Sleeps 2

View all photos for Poraenui Suite

Premium bedding, minibar, in-room safe, desk

Poraenui Suite

  • Sleeps 2

View all photos for Hohi Suite King

Hohi Suite King | Living room

Hohi Suite King

  • Harbour view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Poraenui Suite King

Poraenui Suite King | Living area

Poraenui Suite King

  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

Interconnecting Guest Rooms King

  • 44 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Interconnecting Guest Rooms

Premium bedding, minibar, in-room safe, desk

Interconnecting Guest Rooms

  • Sleeps 4

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About the area

Auckland

A luxury stay in Auckland awaits you at The Hotel Britomart, a recipient of the prestigious Conde Nast Hot List award in 2021. Within steps you'll find Queens Wharf and Auckland Ferry Terminal within a short 5-minute stroll. Highlights at this hotel include dryers, free WiFi and LED TVs. .The restaurant, Kingi, serves local cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 3434 square feet (319 square metres) of event facilities include 3 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute walk of this 5-property class Auckland Central Business District hotel, attractions include Sky Tower and Princes Wharf.

What's nearby

  • Queen Street Shopping District - 3 min walk - 0.3 km
  • Queens Wharf - 3 min walk - 0.3 km
  • Auckland Ferry Terminal - 3 min walk - 0.3 km
  • University of Auckland - 3 min walk - 0.3 km
  • Princes Wharf - 5 min walk - 0.5 km

Getting around

  • Auckland Britomart Station - 1 min walk
  • Halsey Street Tram Stop - 14 min walk
  • Auckland (AKL-Auckland Intl.) - 30 min drive

Restaurants

  • ‪Alma - ‬2 min walk
  • ‪The Brit Pub & Eatery - ‬1 min walk
  • ‪Ortolana - ‬1 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪Harbour Society - ‬1 min walk

About this property

The Hotel Britomart

The Hotel Britomart offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3434 square feet (319 square metres) and includes conference space. The luxury The Hotel Britomart also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This 5-star Auckland hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 10 levels
  • 3434 sq ft of conference space
  • 319 sq. m of conference space
  • Built in 2020
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Hotel Britomart offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Awards and affiliations

The Hotel Britomart is listed in the 2021 Condé Nast Traveller Hot List.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (NZD 60 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; NZD 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Daily Bread
  • Kingi

Things to do

  • 24-hour gym
  • Designer stores
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 3,434 square feet of conference space

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Built in 2020
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately NZD 38 per person
  • Valet parking fee: NZD 60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Touch (TFE Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

The Hotel Britomart Hotel
The Hotel Britomart Auckland
The Hotel Britomart Hotel Auckland

Frequently asked questions

What is the cancellation policy at The Hotel Britomart?

The Hotel Britomart offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Hotel Britomart?

As of 18 Mar 2026, prices found for a 1-night stay for 2 adults at The Hotel Britomart on 13 Apr 2026 start from NZ$359, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Hotel Britomart?

Yep, The Hotel Britomart has valet parking with in/out privileges for NZD 60 per day.

Are there any beaches close to The Hotel Britomart?

The closest beach to The Hotel Britomart is Takapuna Beach (6.3 km).

What makes The Hotel Britomart a romantic place to stay?

A champagne service and romance packages, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at The Hotel Britomart.

Is The Hotel Britomart family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that The Hotel Britomart is a hit with families.

Does The Hotel Britomart serve breakfast?

Sure does, cooked-to-order breakfast is available weekdays between 7:00 AM and 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Hotel Britomart?

No, The Hotel Britomart does not offer an airport shuttle service.

Is there a bar or restaurant at The Hotel Britomart?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Hotel Britomart?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Hotel Britomart?

No, only service animals are allowed.

The Hotel Britomart Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 477 out of 566 reviews
Rating 8 - Good. 57 out of 566 reviews
Rating 6 - Okay. 12 out of 566 reviews
Rating 4 - Poor. 11 out of 566 reviews
Rating 2 - Terrible. 9 out of 566 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place. The design is fantastic. The room was very comfortable. The staff were very friendly. Unbeatable location. Can’t wait to return.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness
Great location and cool vibe
Stayed 2 nights in Dec 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, great location, beautiful room, tasty food!
Stayed 3 nights in Dec 2025

10/10 Excellent

gehrig, Chicago

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet room. Very cool and stylish hotel. Only five years old. Loved everything except the free breakfast. Service was awful. That’s where they need help. My advice is grab breakfast somewhere else. So many choices. Great location too.
Stayed 1 night in Dec 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk and bell staff were fantastic, with excellent customer service.
Stayed 1 night in Dec 2025

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, amenities
The hotel is very updated and the gym is nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location excellent service
Stayed 1 night in Nov 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, super clean, comfortable and great location. My go to stay in Auckland.
Stayed 3 nights in Nov 2025

10/10 Excellent

Thaddeus

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff. I am visually impaired. Everyone, from the young lady who checked me in to all of the people in the hotel were super helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and access to other modes of transport. Very comfortable room. Staff professional, helpful and friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Nov 2025

8/10 Good

raymond

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room, plesent stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

John Stephen

Liked: Cleanliness, staff & service, amenities
Super helpful staff, modern room. Wish it had a better toilet divider like a real door, and a bathtub instead of in just a shower, but these things do seem to be the fad these days.
Stayed 1 night in Nov 2025

10/10 Excellent

IAN

Travelled with partner
Liked: Cleanliness
A lovely hotel .. very clean and central to Auckland CBD. A fabulous stay!
Stayed 1 night in Nov 2025

10/10 Excellent

Meghan

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, easy check in. The room was stunning. Clean and absolutely beautiful. Lovely details everywhere. Will be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and fantastic staff - especially the concierge!
Stayed 3 nights in Nov 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hospitality at its finest!!
Stayed 3 nights in Oct 2025

10/10 Excellent

JoJo

Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, hot shower, excellent shampoo and soap.
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Great surroundings and pleasant stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca, Auckland Central

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Hotel of choice, love this Hotel and always recomend it to my friends.
Stayed 3 nights in Oct 2025

4/10 Poor

Christopher

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accomodation close to everything in the city
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel and great location. Library bar was a nice surprise and overall stay was a relaxing and enjoyable time. Only niggle was room service came about 3pm each day after we had returned to the room for a rest post shopping and walking. We just left and went to the bar so not a disaster but a made up clean room would have been preferable. Will definitely stay again. The new go to place!
Stayed 3 nights in Sep 2025