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4.5 out of 5

"What an amazing little gem in the Valley. The rooms are very spacious, staff are just so courteous and location is an easy stroll to shops, restaurant ... " More

By a verified traveller on Thu 22 Feb 2024

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Hotel Description

At Sage Hotel James Street you'll be within just a 15-minute stroll of Howard Smith Wharves and Story Bridge. Highlights at this boutique hotel include 2 outdoor swimming pools and in-room free WiFi.

This pet-friendly hotel offers free WiFi in public areas, a fitness center, and has concierge services. Added amenities include a coffee shop/cafe and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities including food and water bowls, an off-leash area, and litter boxes. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Fortitude Valley hotel include Brisbane Showgrounds and Chinatown Mall.

Standard Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$193* Per night/room 4 Apr. - 5 Apr.

Superior Double Double Room

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe King City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Balcony Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior City View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Courtyard Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sage Hotel James Street ratings based on 315 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sage Hotel James Street

Everyone (202) Couples (58) Business (1) Family (23)
2 out of 5
Took a drink from the glass in my room and it was dirty with coffee still on it. My shower head was broken and squirting water everywhere, thankfully I was able to fix it. I was told I could have a late checkout at 11am but still had housekeeping knocking on my door early.

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Sage Hotels.

Hi Sarah,Thank you for taking the time to provide some feedback from your most recent stay.I am sorry to hear that you had a bit of issues in your room. I will definitely pass your feedback onto the relevant team. Apologies again. We hope to see you again soon.Kind regards,

5 out of 5

Posted by on 12 Mar. 2024

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Comment from Hotel Management

14 Mar. 2024 by Guest Services Agent

Thank you Richard for your review.We hope to see you stay again with us.Kind regards,

3 out of 5

Posted by on 4 Mar. 2024

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Comment from Hotel Management

7 Mar. 2024 by Sage Hotels.

Thank you so much for your review Alfred.We hope to see you again soon.Kind regards,

5 out of 5
What an amazing little gem in the Valley. The rooms are very spacious, staff are just so courteous and location is an easy stroll to shops, restaurants and eateries. Very quiet and clean and just so relaxing and peaceful. I will come back again.

Posted by , from Eimeo on 22 Feb. 2024

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Comment from Hotel Management

25 Feb. 2024 by Sage Hotels.

Thanks for staying with us. We appreciate your feedback!Kind regards,

5 out of 5

Posted by on 1 Feb. 2024

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Comment from Hotel Management

21 Feb. 2024 by Sage Hotels.

Thank you so much for your review Sarah!Kind regards,

4 out of 5
Excellent dog facilities-fresh water, snacks, fresh water, dog bowl and feeding mat, dog poo bags and a comfy dog bed and a dog ball. He loved it!!🐾🐾. We loved this and our bed was so comfortable and our pillows were sublime!! Thank you!! We will be back!!

Posted by on 10 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by Sage Hotels.

Hi Mary Ann,Thank you so much for taking the time to review your time with us. We are thrilled to see you are a super fan of our pet friendly room & amenities and we look forward to welcoming you back in the future.Kind regards,

5 out of 5

Posted by on 5 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by Sage Hotels.

Thank you Mary for the 5 star rating!We truly appreciate your continuous support and trust in us.We hope to see you again when you are next in Brisbane.Best regards,

5 out of 5
Friendly curtious staff great amenities and walking distance to shopping

Posted by on 5 Jan. 2024

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Comment from Hotel Management

16 Jan. 2024 by Sage Hotels.

Thank you Joseph for taking the time to provide a out of this world review! We are so happy you found our staff very friendly and welcoming you during your stay.We hope to see you again soon.Best Regards,

3 out of 5
The location is excellent and the room size is fine. There were only three problems unfortunately and they were all to do with the bed. It is classified as a Queen but felt like a Double, the sheets were way too big for the bed (possibly King) so they never fitted, the doona is synthetic so one sweated throughout the night if you could pull it up to cover you. Otherwise you froze. This needs looking at please. We stayed for 5 nights and the deal we were told is that if you waive the room clean each morning (which was not thorough) you received a $10 credit to use at the reception food and drink dispenser. We had 2 cleans during our stay so $30 to use but on checking out we did not have the pieces of paper which were tokens provided by the cleaner. We were not told about this process when checked in and had to sort it out when we checked out. Not a happy moment which spoiled an otherwise good experience.

Posted by on 3 Jan. 2024

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Comment from Hotel Management

26 Feb. 2024 by Emily Miller - Hotel Manager

Thank you for your feedback Scott

3 out of 5

Posted by on 14 Dec. 2023

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Comment from Hotel Management

16 Jan. 2024 by Sage Hotels.

Thank you Edward for your feedback.Kind regards,

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. Sage Hotel James Street offers its guests 2 outdoor swimming pools and a fitness center. The boutique Sage Hotel James Street also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 4-star Brisbane hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Built in 2016
  • Deli
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Brisbane Fortitude Valley Station (1.5 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sage Hotel James Street offers 93 air-conditioned accommodations with espresso makers and safes. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Espresso maker
  • Electric kettle
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: AUD 50 per pet, per day, plus a deposit of AUD 200 per stay
  • Only dogs and cats are allowed
  • Food and water bowls, an off-leash area, and litter boxes are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-out is available.

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per day
  • Pet deposit: AUD 200 per stay
  • Pet fee: AUD 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sage Hotel James Street Fortitude Valley
  • Sage James Street Fortitude Valley
  • Sage James Street
  • Sage Hotel James Street Hotel
  • Sage Hotel James Street Fortitude Valley
  • Sage Hotel James Street Hotel Fortitude Valley

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.