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Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

5.0 star property
Luxury property on the beach, with 2 outdoor pools

Photo gallery for Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Creator video - submitted by WhereSheTravels
Private beach, white sand, sun-loungers, beach towels
5 restaurants, Asian cuisine
Snack bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool

Explore the area

View map
Lote 006, MZA 002, SM 006, Punta Sam, Zona Costera, Zona Continental, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, Mujeres Beach
    ‪7 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Privileged Romance Deluxe & SwimUp

Privileged Romance Deluxe & SwimUp | View from room

Privileged Romance Deluxe & SwimUp

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 58 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, laptop workspace

Superior Suite

9.0 out of 10
Wonderful
(147 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 47 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite Superior

Family Suite Superior

Family Suite Superior

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 47 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Privileged Grand Family Suite Superior

Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite Superior

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • 58 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Privileged Grand Family Suite Deluxe

Minibar, in-room safe, desk, laptop workspace

Privileged Grand Family Suite Deluxe

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • 58 sq m
  • Resort view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Privileged Grand Family Suite & SwimUp

Privileged Grand Family Suite & SwimUp

Privileged Grand Family Suite & SwimUp

9.0 out of 10
Wonderful
(29 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 58 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 1 Double Sofa Bed and 1 Single Bunk Bed

View all photos for Privileged Suite

Minibar, in-room safe, desk, laptop workspace

Privileged Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • 47 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privileged Suite Terrace

Privileged Suite Terrace

Privileged Suite Terrace

8.4 out of 10
Very good
(5 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Hairdryer
  • 50 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privileged Suite & SwimUp

View from room

Privileged Suite & SwimUp

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
  • 49 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite Single

Minibar, in-room safe, desk, laptop workspace

Superior Suite Single

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 47 sq m
  • Resort view
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Ocean View

Minibar, in-room safe, desk, laptop workspace

Superior Ocean View

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Ceiling fan
Rainfall showerhead
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive. You'll be 3.9 km (2.4 mi) from Playa Mujeres Golf Club and 4.6 km (2.8 mi) from Mujeres Beach. Highlights at this all-inclusive property include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Alegria Spa can include massages along with access to the sauna. The theme restaurant, Tao Cat, serves Asian cuisine. With 2 beach bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a hot tub and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .Attractions within a 20-minute drive of this 5-property class Costa Mujeres property include Ultramar Ferry Puerto Juárez and Plaza Las Americas.

What's nearby

  • Playa Mujeres Golf Club - 4 min drive - 4.2 km
  • Mujeres Beach - 7 min drive - 5.6 km
  • Punta Sam Ferry Terminal - 9 min drive - 8.0 km
  • Punta Sam Beach - 9 min drive - 8.0 km
  • El Meco Archaeological Site - 12 min drive - 10.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 43 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬8 min walk
  • ‪Grand Caribe - ‬5 min walk
  • ‪Kulinarium Riu Latino - ‬17 min walk
  • ‪Velvet - ‬17 min walk
  • ‪Spaces Restaurant - ‬5 min drive

About this property

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 7 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 496 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 2 bars on the beach
  • 2 swim-up bars
  • 7 bars or lounges
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive offers 496 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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  • Spa pool
  • Breakfast included
  • All-inclusive
4.6 out of 5, Wonderful, 3,448 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 swim-up bars
  • 5 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • BLoved
  • Gran Caribe
  • Siwichi
  • Tao Cat

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.81 per person, per night. This tax does not apply to children under 2 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Yep, Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive has a free self car park and free valet parking.

Are there any beaches close to Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

The closest beach to Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is North Beach (7.6 km).

Is there a spa on site at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Yep, Alegria Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy services like massages.

Does Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive have a pool?

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive features a private beach, 2 beach bars and 2 outdoor pools.

What makes Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive a romantic place to stay?

1 hot tub and a private beach, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive.

Is Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive is a hit with families.

Does Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive serve breakfast?

Yep, free buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

No, Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Relax with a coldie at the 2 beach bars or 7 lounge bars, and grab a meal at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive's 5 restaurants.

What time are check-in & check-out at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive?

No, pets and service animals are not allowed.

Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 739 out of 1358 reviews
Rating 8 - Good. 292 out of 1358 reviews
Rating 6 - Okay. 163 out of 1358 reviews
Rating 4 - Poor. 89 out of 1358 reviews
Rating 2 - Terrible. 75 out of 1358 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Over our expectations. It was perfect
Stayed 6 nights in Sep 2025

10/10 Excellent

Jasmin

Stayed 6 nights in Sep 2025

10/10 Excellent

Violeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service
We had a reservation and their guard would not let us in the property. I had to rebook that night somewhere else. With my husband and two kids. Gave no reason. Just waved us away...
Stayed 2 nights in Sep 2025

10/10 Excellent

Frode Solum

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice
Stayed 8 nights in Sep 2025

10/10 Excellent

Warsame

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Natalia

Stayed 3 nights in Sep 2025

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 6 nights in Sep 2025

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room on the first day smelled horrible because it was freshly painted with oil based paint. The hotel was only at 40% occupancy but our room was not ready at 3pm. After running the AC in the room, it started to smell musty or mildew. When you opened the room door from the hall, the smell would hit you. Both my husband and I got sick. The buffet is extremely lack luster. This is the first resort in the area where I have been where the servers and bartenders do not know English. I understand we were in Mexico but usually the service staff is able to speak English so it made dining and ordering drinks difficult. The bartenders at the swim up bar lacked personality. It almost seemed like you were causing them an inconvenience by asking them for a drink. We were just at the Finest Costa Mujeres in May and I would gladly spend the extra money the next time to avoid the Catalonia. The money saved was not worth the terrible food and service.
Stayed 5 nights in Sep 2025

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, amenities
Wonderful place to stay
Stayed 7 nights in Aug 2025

10/10 Excellent

MARIA ALEJANDRA CORREA

Stayed 3 nights in Sep 2025

2/10 Terrible

Dailena, Miramar

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I’ve visited Cancun several times and always had great experiences, but unfortunately, this stay was very disappointing from the moment we arrived. The staff was not welcoming or helpful, and the overall attitude felt indifferent at best. We were a group of 20 people, and it felt like we were just an inconvenience rather than guests. The food was by far the worst part — the buffet was extremely limited, repetitive, and poorly maintained. On Saturday evening, there was almost nothing left by dinner time, and several members of my family didn’t get to eat. For an all-inclusive resort, this was completely unacceptable. The à la carte restaurant was also unimpressive and lacked variety. Drinks were just okay, but the beer was consistently warm. As for the smoking policy, when booked this resort it mentioned having a smoking area. However, smokers in our group were forced to leave the resort entirely to smoke, and the staff was unnecessarily rude about it. Overall, this was a frustrating and disappointing experience. I’ve stayed at other all-inclusives in Cancun that offered much better service, food, and hospitality. We couldn’t wait for the trip to end, which is a shame because we were looking forward to a relaxing getaway. Would not return, and I do not recommend it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

4/10 Poor

Sterzia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Nikolaos

Stayed 9 nights in Aug 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Julio Cesar

Stayed 3 nights in Jul 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Aug 2025

10/10 Excellent

Emilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing. The room we picked was privileged and it gave us access to a separate dining room, beach beds and bars. The restaurant options were good, I wish there was more options for dinner. We loved the italian and the steakhouse. The spa was also amazing and we were gifted a free couple massage in our package. The hotel is very organized, staff is friendly and helpful at all the time. The room service is available 27/7 but I wish they had more options of food. The pool in our room was dirty and it had so much bugs and iguana poop. There’s iguanas everywhere so don’t be scared, we had one in our pool every day. Upon arrival we also got a bowl of fruits and champagne and chocolate. There’s bars everywhere too and the drinks are good! They serve you at the beach as well, and there’s like 2 bars and a juice bar which was really fresh and good. I recommend people looking for transportation because the hotel is 45 minutes from the airport, and they dont offer shuttle, but the uber is cheap and the hotel is very secure while letting people in or out. I would book this hotel again.
Stayed 4 nights in Aug 2025

2/10 Terrible

Alexandr

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Got sick the second day here. Staff is less than helpful. God forbids you try and get to the pool early you’ll get harassed by the workers they will take your stuff and put them in lost and found. Terrible tequila unless you are travelers club. Pool service has got to be the worst we have encountered in all of Mexico. Will never come to this place again.
Stayed 7 nights in May 2025

10/10 Excellent

Diana

Stayed 7 nights in Aug 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with the quality of the drinks
Stayed 4 nights in Aug 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was amazing! The resort itself was absolutely gorgeous. The atmosphere was clean and modern. The beach was amazing with plenty of chairs and shade. The food and drinks were 10/10, as well as the staff. It was clean and relaxing. Will be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Gelcir Camara

Liked: Amenities, property conditions & facilities
Love this place, I have been there for a couple of times now
Stayed 6 nights in Aug 2025

8/10 Good

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025