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Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Property class: 4.5

Photo gallery for Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

A pool with a unique design, a bar area, and a rustic stone ceiling.
Property video
A modern bar area with seating, a bar counter, and decorative lighting.
A spacious lobby with a modern chandelier, comfortable seating, and a large window offering a view of the outdoors.
A spacious indoor dining area with large windows, wicker furniture, and a view of the beach and palm trees.

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
The current price is NZ$622
includes taxes & fees
12 Oct - 13 Oct

Explore the area

View map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
  • Place, Playa Mujeres Golf Club
    ‪5 min drive‬
  • Place, Mujeres Beach
    ‪8 min drive‬
  • Place, Punta Sam Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Directors Suite One Bedroom

A balcony with a view of the beach and resort buildings.

Directors Suite One Bedroom

  • Garden view
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

A modern hotel room with a balcony, a director's chair, a sofa with a pillow, and a quote on the wall.

Junior Suite

8.8 out of 10
Excellent
(50 reviews)
  • Garden view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

A balcony with a view of the beach and resort buildings.

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

A modern hotel room with a large bed, a seating area with a chair and table, a vanity with a mirror, and a large window with vertical blinds.

STAR Class Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

A modern pool area with two lounge chairs and a covered seating area, surrounded by a wooden fence and a glass balustrade.

STAR Class Junior Suite Swim Out

8.4 out of 10
Very good
(8 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

A modern pool area with two lounge chairs and a covered seating area, surrounded by a wooden fence and a glass balustrade.

Junior Suite Swim Out

8.0 out of 10
Very good
(27 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

A modern hotel room with a large bed, a seating area with a chair and table, a vanity with a mirror, and a large window with vertical blinds.

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

About the area

Costa Mujeres

A luxury stay in Costa Mujeres awaits you at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only. You'll be 4.2 km (2.6 mi) from Playa Mujeres Golf Club and 13.6 km (8.4 mi) from Ultramar Ferry Puerto Juárez. .The restaurant, So Cal Gourmet Emporium, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the 4 outdoor swimming pools, 24-hour gym and sauna plus access to yoga classes. Business amenities include a conference centre and a business centre. Added amenities include a full-service spa, free Wi-Fi in public areas and a coffee shop/cafe. Free buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free valet parking.
View more Resorts in Costa MujeresOpens in a new window

What's nearby

  • Playa Mujeres Golf Club - 5 min drive - 4.6 km
  • Mujeres Beach - 8 min drive - 6.7 km
  • Punta Sam Beach - 10 min drive - 9.1 km
  • El Meco Archaeological Site - 12 min drive - 11.6 km
  • El Niño Beach - 15 min drive - 13.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪Aromes - ‬8 min walk
  • ‪Mar - ‬15 min walk
  • ‪Mezcal - ‬5 min drive
  • ‪Grand Caribe - ‬8 min walk

About this property

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business centre. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only. Free self parking and valet parking are available.

This 4.5-star Costa Mujeres property is smoke free.

  • 380 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offers 380 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries.

This Costa Mujeres property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. The spa is open daily.

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Property amenities

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 35.19 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system.

Property Registration Number 003-007-003963/2025

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

As of 10 Oct 2026, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only on 12 Oct 2026 start from NZ$622, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yep, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

The closest beach to Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only is North Beach (7.8 km).

Is there a spa on site at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yep, PH Spa is available for guests.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only have a pool?

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only has 4 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only features 4 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only.

Is Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only family-friendly?

No, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only is an adults-only property.

Does Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only serve breakfast?

Yep, free buffet brekkie is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, pets and service animals are not allowed.

Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 448 out of 866 reviews
Rating 8 - Good. 179 out of 866 reviews
Rating 6 - Okay. 101 out of 866 reviews
Rating 4 - Poor. 69 out of 866 reviews
Rating 2 - Terrible. 69 out of 866 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fantastic great room, great facilities!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staffs
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely clean and the food and staff was amazing. David with the Expedia team was on point with any and everything we needed. We will definitely be back.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our butler Yomelly was amazing and made it super easy to relax.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good, the staff was super friendly and upbeat, especially Rain from the entertainment group and Kevin who was our breakfast waiter at SoCal
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated our anniversary at Planet Hollywood Cancun(Adults)was an amazing experience! Our swim-out suite was absolutely worth it, the spa was incredible, and the romantic beach dinner was unforgettable highly recommend it for couples! The staff was wonderful, and everything made our celebration feel so special. We can't wait to come back!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely wonderful! They were kind and welcoming and made everyone happy to be on vacation!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing first time ever experienced at planet Hollywood adult scenes unforgettable memories.. I would love to work my next vacation at the same place as well... It was an excellent hospitality..
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasure to have two amazing Expedia ambassadors who assisted making this trip memorable for my husband and I on his birthday and the remainder of the trip
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my stay was great! I enjoyed the amenities and what the resort offered. I think the nightclub was the biggest surprise. One of the Dj’s actually did a great job with the music choices and it didn’t feel so much commercial music.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Extra perks through Expedia were exceptional. We had the pleasure of Dana and David helping us throughout our stay too
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Planet Hollywood, the room and hotel facilities are top level and we had the privilege of having our own Expedia ambassador (David) who has been excellent during our 4-day stay For sure we'll get back in a near future
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will come back
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great , service was excellent! David our Expedia embassador was very helpful organizing our days! Fernanda was also helpful at the pool with our cabana
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, food was good, room was clean, only complaints were the constant ask for up charged amenities like excursions and spa treatments and lack of signage for the washrooms
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, service impeccable, staff very friendly, would recommend to others
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were god.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very respectful and professional
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was great. They’re very adamant about maintaining your room - but after a talk with our excellent Expedia rep, Dana, we were left to relax and enjoy the pools and beautiful beach.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best part of our trip. Dana and David, our Expedia coordinators, made the trip smooth and easy! Then the entertainment team made our days fun and exciting, specifically Yoshi and Rain!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and experience
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, plenty of pool & food options, and lots of seating availability on the beach.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at planet Hollywood Cancun! The staff were all excellent. We received an upgrade to star class based on our Expedia status and David and Dana went above and beyond to make sure we were well taken care of. Highly recommend!! Thanks again for a wonderful vacation!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at planet Hollywood Cancun! The staff were all excellent. We received an upgrade to star class based on our Expedia status and David and Dana went above and beyond to make sure we were well taken care of. Highly recommend!! Thanks again for a wonderful vacation!

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