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4.5 out of 5

"incredible 5 stars in every way " More

By a verified traveller on Wed 13 Mar 2024

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Hotel Description

A luxury stay in the heart of Newcastle awaits you at Crystalbrook Kingsley. Within steps you'll find Newcastle Civic Theater and you'll be within a 20-minute stroll of Newcastle Beach. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Roundhouse, is open for breakfast, lunch, and dinner. Romberg's is the hotel's own rooftop bar. Other amenities include free WiFi in public areas, a coffee shop/cafe, and free use of bicycles. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 4.5-star Newcastle hotel include Newcastle Ocean Baths and Nobbys Head Beach.

Urban King

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$187* Per night/room 16 Apr. - 17 Apr.

Park King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Harbour King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Harbour Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Park Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Urban Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Crystalbrook Kingsley ratings based on 93 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crystalbrook Kingsley

Everyone (44) Couples (31) Family (12)
5 out of 5
Vey nice

Posted by on 24 Mar. 2024

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4 out of 5

Posted by on 24 Mar. 2024

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5 out of 5
Great hotel

Posted by on 18 Mar. 2024

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3 out of 5

Posted by on 17 Mar. 2024

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5 out of 5
incredible 5 stars in every way

Posted by on 13 Mar. 2024

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5 out of 5
Friendly staff, modern and great restaurant/bar

Posted by on 8 Mar. 2024

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5 out of 5

Posted by on 8 Mar. 2024

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4 out of 5

Posted by on 2 Mar. 2024

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5 out of 5
Beautiful hotel. Lovely staff. Hotel was clean and safe.

Posted by on 18 Feb. 2024

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4 out of 5
Great inner-city location. Next to Town Hall, so be prepared for a loud clock tower chiming out every hour. Room was lovely.

Posted by on 8 Feb. 2024

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About the Crystalbrook Kingsley

Location 282 King St, Newcastle, NSW 2300

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. A terrace, multilingual staff, and a garden are also featured at the luxury Crystalbrook Kingsley. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4.5-star Newcastle hotel is smoke free.

  • 130 guestrooms or units
  • 9 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Civic Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Tempur-Pedic beds
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Espresso maker
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Roundhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Romberg's - Onsite rooftop bar. Open daily.

Ms Mary - This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Guest will receive an email before arrival 72 hours
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser use by guests actively encouraged

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 19 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystalbrook Kingsley Hotel
  • Crystalbrook Kingsley Newcastle
  • Crystalbrook Kingsley Hotel Newcastle

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.