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 Queenstown •1 Room
 Queenstown • 1 Room
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Browns Boutique Hotel

4-star property
26 Isle Street, Queenstown, 0508 053 286
Choose Dates
4.8 out of 5
Exceptional!
See all 25 wotif Reviews

"Loved it. Road works tricky tho " More

By a verified traveller on Mon 10 Oct 2022

Points Of Interest

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Hotel Description

A luxury stay in the heart of Queenstown awaits you at Browns Boutique Hotel. Within just a 10-minute stroll, you'll find Kiwi and Birdlife Park and Skyline Queenstown. Highlights at this boutique hotel include in-room free WiFi, balconies, and LCD TVs.

At the hotel's restaurant, you can grab a bite to eat. Added amenities include free WiFi in public areas, a free manager's reception, and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of free valet parking.

Places within a 15-minute walk of this 4-star Queenstown City Centre hotel include Lake Wakatipu and Queenstown Gardens.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Gallery Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Honeymoon Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Triple

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Browns Boutique Hotel ratings based on 25 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Browns Boutique Hotel

Everyone (9) Couples (14) Family (1)
5 out of 5
Loved it. Road works tricky tho

Posted by on 10 Oct. 2022

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Comment from Hotel Management

18 Oct. 2022 by Peter-Ray

Nice having you stay with us. Queenstown going through a bit of an upgrade right now, glad you made it through to us :-)

5 out of 5
This boutique hotel is a perfect combination of good hospitality and the fact that if you want to be left alone, that's respected.

Posted by on 3 Sep. 2022

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Comment from Hotel Management

1 Oct. 2022 by Peter-Ray

Many thanks for your review Dale :-)

3 out of 5
On a 3 day stay my room was not serviced once. They said every 2 days. That’s pretty poor

Posted by on 18 Aug. 2022

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Comment from Hotel Management

18 Aug. 2022 by Peter-Ray (Owner)

DR Rodney-You had it explained at check-in that due to staff shortages the room would be serviced every 2nd day and if anything was needed in room otherwise you were just to let us know at breakfast. With all due respect your Hotel Room was left in the worst state I have seen in some time.

5 out of 5
Great location, warm rooms and run by friendly and considerate hosts.

Posted by on 22 Jul. 2022

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Comment from Hotel Management

18 Aug. 2022 by Peter-Ray (Owner)

Thanks for your gracious review. Welcome back to stay with us anytime :-)

5 out of 5
Excellent location, parking on site, great service, and nice and warm for the winter months. It is a friendly and welcoming place to stay and you have a much more personal experience than if you stayed in a large corporate hotel.

Posted by on 4 Jul. 2022

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Comment from Hotel Management

5 Jul. 2022 by Peter-Ray

Many thanks for your kind words

5 out of 5
Very friendly staff. On arrival was personally greeted and given a tour of the important features of the hotel. Very comfortable rooms, well appointed and even included hand made biscuits and chocolate fish !

Posted by on 13 Aug. 2019

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Comment from Hotel Management

14 Aug. 2019 by Peter-Ray

Thanks for your review Trish...love to see you back :-)

5 out of 5
Very comfortable and warm. Yummy breakfast. Great facilities.

Posted by on 17 May 2018

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Comment from Hotel Management

22 May 2018 by Peter-Ray

Thanks for your gracious review. Always nice to host nice people

5 out of 5

Loads of character

Gorgeous hotel and lovely staff, just a quick walk to town and night life.

Posted by , from australia on 22 Mar. 2018

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Comment from Hotel Management

27 Mar. 2018 by Peter-Ray

Thanks so much for your review. The Browns team love what we are doing!

5 out of 5

Awesome stay

My fiancé and I spent 4 nights at browns boutique during winter and had the best stay. We were greeted by Peter who gave us a quick tour and showed us to our room. It is an amazingly short walk into the centre of Queenstown which made it easy to pop out for dinner and not worry about driving or parking. The rooms were always warm and clean when we got in from skiing and whether I thought was Peter himself or the people he has managing the property for him we were always welcomed warmly. The breakfasts were also delicious everyday

Posted by , from melbourne, australia on 18 Aug. 2017

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Comment from Hotel Management

29 Aug. 2017 by Peter-Ray

Thanks for your very thoughtful comments. It was our pleasure to host you on your journey

5 out of 5

Very convenient location, warm and friendly hosts.

This was certainly an inspired pick off the internet! Jane and Mike were very welcoming, as was Peter, the owner. Our room and views were delightful and we also enjoyed spending down-time in the lounge room in front of an open fire. When required our hosts gave us friendly advice about local sights and restaurants. Browns is a really fantastic base for a relaxing holiday to savour the delights of Queenstown. Would definitely go back.

Posted by , from Sydney on 8 Oct. 2016

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About the Browns Boutique Hotel

Location 26 Isle Street, Queenstown, 9300

Property Features

There's a restaurant on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the luxury Browns Boutique Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • Built in 2000
  • Manager's reception (free)
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free valet parking , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

Browns Boutique Hotel offers 10 accommodations with DVD players and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with satellite channels and Netflix. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and change of towels can be requested.

  • Private balcony
  • Pillowtop beds
  • HD television
  • Satellite channels
  • Netflix
  • DVD player
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Change of towels (on request)

Food & Drink

The hotel hosts a free manager's reception daily.

Browns Boutique Hotel has a restaurant serving breakfast only.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 9:00 AM - 7:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Front desk opens daily at 9:00 AM
  • Front desk closes daily at 7:00 PM
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: NZD 12 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 per person
  • Uncovered self parking fee: NZD 10 per day
  • Early check-in fee: NZD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Browns Boutique
  • Browns Boutique Hotel
  • Browns Boutique Hotel Queenstown
  • Browns Boutique Queenstown
  • Hotel Browns Boutique
  • Browns Boutique Hotel Hotel
  • Browns Boutique Hotel Queenstown
  • Browns Boutique Hotel Hotel Queenstown

You should know

  • Children 5 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Qualmark

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars.

Official New Zealand Rating provided by Qualmark®

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.