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5.0 out of 5

"Facilities: Top of the line; Service: Flawless; Cleanliness: Immaculate; The staff are so very attentive " More

By Mark, from Australia - VIC - Melbourne on Wed 06 Aug 2014

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Hotel Description

A luxury stay in Closeburn awaits you at Matakauri Lodge, a recipient of the prestigious Conde Nast Gold List award in 2020. You'll be steps from Lake Wakatipu and 4.7 km (2.9 mi) from Crown Range. Highlights at this beach lodge include a full-service spa, a restaurant, and an outdoor swimming pool.

LCD TVs with cable channels are featured in all 16 rooms, and you can enjoy free WiFi, fireplaces, and balconies or patios. Minibars provide refreshments, and room service makes dining in an option. Premium bedding and down comforters invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and bathrobes. IPod docks, DVD players, and separate bathtubs and showers are also available.

A day of pampering at Matakauri Spa can include massages, facials, and body treatments along with access to the sauna and spa tub. For a drink, you can stop by the lodge's own lounge bar. Enjoy the gym, spa tub, and sauna. Business travelers can take advantage of conference space and a business center. Additionally, you'll find free WiFi in public areas, a free manager's reception, and laundry facilities. Free full breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of free valet parking.

With a stay at this 5-star Closeburn lodge, you'll be 7.7 km (4.8 mi) from Skyline Queenstown.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Lodge)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cottage, 4 Bedrooms (Owners)

Bed Count 4 King Beds Maximum Occupancy 8 Max

Matakauri Lodge ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Matakauri Lodge

Couples (1)
5 out of 5
Pros: Absolutely beautiful location
Cons: Can't think of any faults
Location: Inspiring
Facilities: Top of the line; Service: Flawless; Cleanliness: Immaculate; The staff are so very attentive

Posted by , from Australia - VIC - Melbourne on 6 Aug. 2014

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Property Features

Matakauri Lodge offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. There's an onsite business center. A fitness center, a sauna, and a library are also featured at the luxury Matakauri Lodge. Free self parking and valet parking are available. This 5-star Closeburn lodge is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • 4 buildings
  • Full breakfast (free)
  • Dining venue
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Matakauri Lodge offers 16 air-conditioned accommodations with fireplaces and iPod docking stations. Rooms open to balconies or patios. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LCD televisions come with cable channels and DVD players. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include MP3 docking stations and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Private balcony or patio
  • Deep soaking tub
  • Minibar
  • IPod dock
  • Day bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 7 AM to 9:30 AM. The lodge hosts a free manager's reception daily.

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 9 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Hotel Names

  • Matakauri Closeburn
  • Matakauri Lodge Closeburn
  • Matakauri Lodge Lodge
  • Matakauri Lodge Closeburn
  • Matakauri Lodge Lodge Closeburn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Matakauri Lodge is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

The property is a member of Relais & Chateaux.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.